Re: [OT] Half completed orders
This WebDNA talk-list message is from 2005
It keeps the original formatting.
numero = 62599
interpreted = N
texte = I have a system where staff contact the people who were placing the order by phone.In over 50% of cases the sale is turned into a completed order.Stuart Tremainidfk web developments, sydney, australiaOn 15 Jul 2005, at 9:22 PM, Mark Derrick wrote:> Just looking for a quick straw pole to see how people handle half > completed online orders.>> When you get a customer who has given you their name/address (and/ > or their payment details) but hasn't hit that final "purchase" > button, how do you handle it?> I know that it can become a delicate issue of whether you should > contact someone who hasn't directly given you permission to do so, > but these situations leave us with lost of unanswered questions, > which from a marketing viewpoint, are important.>> One way we're currently looking at it, is to email these people > asking them to partake in an online survey (with a prize draw > offered), which will hopefully allow us to find out more about > their reasons for leaving mid-flow.>> Any thoughts on this issue?>>> Mark.>> -------------------------------------------------------------> This message is sent to you because you are subscribed to> the mailing list
.> To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to digest@talk.smithmicro.com>> Web Archive of this list is at: http://webdna.smithmicro.com/>-------------------------------------------------------------This message is sent to you because you are subscribed to the mailing list .To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/
Associated Messages, from the most recent to the oldest:
I have a system where staff contact the people who were placing the order by phone.In over 50% of cases the sale is turned into a completed order.Stuart Tremainidfk web developments, sydney, australiaOn 15 Jul 2005, at 9:22 PM, Mark Derrick wrote:> Just looking for a quick straw pole to see how people handle half > completed online orders.>> When you get a customer who has given you their name/address (and/ > or their payment details) but hasn't hit that final "purchase" > button, how do you handle it?> I know that it can become a delicate issue of whether you should > contact someone who hasn't directly given you permission to do so, > but these situations leave us with lost of unanswered questions, > which from a marketing viewpoint, are important.>> One way we're currently looking at it, is to email these people > asking them to partake in an online survey (with a prize draw > offered), which will hopefully allow us to find out more about > their reasons for leaving mid-flow.>> Any thoughts on this issue?>>> Mark.>> -------------------------------------------------------------> This message is sent to you because you are subscribed to> the mailing list .> To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to digest@talk.smithmicro.com>> Web Archive of this list is at: http://webdna.smithmicro.com/>-------------------------------------------------------------This message is sent to you because you are subscribed to the mailing list .To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/
Stuart Tremain
DOWNLOAD WEBDNA NOW!
Top Articles:
Talk List
The WebDNA community talk-list is the best place to get some help: several hundred extremely proficient programmers with an excellent knowledge of WebDNA and an excellent spirit will deliver all the tips and tricks you can imagine...
Related Readings:
NewCart+Search with one click ? (1997)
Daze to Dates (1998)
Email notification to one of multiple vendors ? (1997)
All questions are welcome on this list (1997)
Location of Browser Info.txt file (1997)
typhoon vs. webcatalog (1997)
Speaking of () Emailer not working (1998)
Make sure I understand this??? (1997)
Norton Internet Security filtering out WebDNA processsed (2004)
[AppendFile] problem (WebCat2b13 Mac .acgi) (1997)
RequiredFields template (1997)
ANNC: Cool New WebCat Site!!! (Lotsa Flash) (2000)
shipping help (1998)
Image Pirating [protecting against] (2003)
Emailer [cart] file names (1997)
Upgrade to Tiger? (2006)
WebCat2: Items xx to xx shown, etc. (1997)
Using Applescript to process WebCatalog functions (1998)
Upload Progress Bar (2003)
Multiple Merchant Accounts? (1997)