Re: WebCat on 10.0.4 - iTools 6.0
This WebDNA talk-list message is from 2001
It keeps the original formatting.
numero = 37130
interpreted = N
texte = Fair comments Patrick, The only thing you really need to look out for on an OSX machines is that the files are owned by www. If you ftp them onto the machine and they are not owned by www I do not believe this is a SMSI issue - maybe they should be a bit clearer with this sort of thing.Setting the owner on the ftp is actually done by iTools software (FTP) modifying the file I said will fix this problem.Alain > Alain, > > Thanks for the comments. I think it is an SMSI issue. If WebCat required a > minimum of 32mb. or RAM on a server wouldn't you think they ought to tell us? > If WebCat should be configured on a WebStar machine as a plugin and not a CGI > shouldn't they tell us? I consider these to be very basic things that a > software maker ought to be informing their users about. > > For Gods sake, even if they absolutely had no responsiblity at all for telling > us it sure as heck would be a nice gesture on their part! Giving good customer > support is how you retain clients. If you treat your customers like crap they > find the next best thing as fast as they can or whenever the next opportunity > arises. I already know of one large developer here in Ohio who has told me he > is migrating away from WebCat because he doesn't trust them. > > Maybe I'm being a little harsh but when you have to pay a lot of money for a > product you should expect decent documentation. I looked in the online > reference manual for any reference to permissions and it doesn't exist. ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list
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Fair comments Patrick, The only thing you really need to look out for on an OSX machines is that the files are owned by www. If you ftp them onto the machine and they are not owned by www I do not believe this is a SMSI issue - maybe they should be a bit clearer with this sort of thing.Setting the owner on the ftp is actually done by iTools software (FTP) modifying the file I said will fix this problem.Alain > Alain, > > Thanks for the comments. I think it is an SMSI issue. If WebCat required a > minimum of 32mb. or RAM on a server wouldn't you think they ought to tell us? > If WebCat should be configured on a WebStar machine as a plugin and not a CGI > shouldn't they tell us? I consider these to be very basic things that a > software maker ought to be informing their users about. > > For Gods sake, even if they absolutely had no responsiblity at all for telling > us it sure as heck would be a nice gesture on their part! Giving good customer > support is how you retain clients. If you treat your customers like crap they > find the next best thing as fast as they can or whenever the next opportunity > arises. I already know of one large developer here in Ohio who has told me he > is migrating away from WebCat because he doesn't trust them. > > Maybe I'm being a little harsh but when you have to pay a lot of money for a > product you should expect decent documentation. I looked in the online > reference manual for any reference to permissions and it doesn't exist. ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://search.smithmicro.com/
Alain Russell
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