Re: Archives Suppor [was:Re: Hyperlink in email]

This WebDNA talk-list message is from

2002

It keeps the original formatting. numero = 43383
interpreted = N
texte = Donovan,Thanks for the timely comments.WebDNA without the developer community is a box of code. Obviously we haverevenue targets to keep in mind, but we know the surest way to achieve thosegoals is by developing a tighter partnership with developers. Thesoon-to-be-launched Developer Resource Center (DRC) is designed with thatgoal in mind. Tutorials, case studies, white papers, a forum and anapplication showcase where partners can upload examples are all part of theDRC. Once launched, I'm sure I'll get comments and suggestions for DRCimprovements. I've noticed many members of the talk list are not shy aboutoffering comments! :-)Smith Micro will continue to offer hosting and consulting services, but Idon't see this as a competitive function. For the most part, our engineersare focusing on upcoming products. But working on select high-profileprojects will help us deliver more appropriate solutions and also promotesWebDNA recognition. At the same time, the DRC will showcase our partnersand their hosting and consulting capabilities. We're here to complimentrather than compete.Parallel to establishing the DRC is the lead creation effort. WebDNA +developer partners + customers = $$ for all of us. As we step up themarketing effort and begin herding opportunities to our door, what will wedo with the leads? The answer is for us to assist in qualifying the needsand ultimately directing the opportunity to the DRC. If the customer hasin-house WebDNA talent and is only buying a license, they can do that there.If they need the services of a WebDNA professional, they will find *you*there.You mentioned small writing or condition type of stuff in our newdirection. Can you help me understand what you are referring to? I'm notinterested in making it complicated to do business with Smith Micro.Thanks again for the comments!Doug ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Doug Deck Director, Sales & Marketing Internet.Software.Solutions 949-362-2326 - Direct 949-389-1732 - Fax ddeck@smithmicro.com ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~-----Original Message-----From: Donovan [mailto:donovan@ns1.ddbproductions.org]Sent: Friday, September 13, 2002 9:16 AMTo: WebDNA-Talk@talk.smithmicro.comSubject: Archives Suppor [was:Re: Hyperlink in email]O.K.,I don't know if anyone was here for it but SM just announced newsupport to come for WebDNA.... My problem with it is that it seemsconvoluted.On one hand I like the new interest and energy put into marketing anddevelopment. On the other I feel like I'm getting a offer for a creditcard with a annual fee or a good introductory APR.Why can't we have just a good support environment where us graciousdevelopers can contribute if we so desire. The support enviroment shouldhave cut and paste examples for grass roots solutions. The docs are a goodstart but I think things could be expanded. Though in some ways weare competitors (meaning not only us developers but SM since they dohosting,training and coding etc..), in other ways we could seriouslyelevate the product recognition with better resources and colaboration. Ilookat it in a fashion that we (the list developers) are sort of a start upcompany.If the product use increases we all benefit. As long as Ken's sweat shopis kept busy, work will be offered more continuously to us all. ;-)Also, whats with being offered job leads by Smith Micro in the only instancethat we are paying them money??? What would SM be without its developers?I just don't like the some of the small writing or condition type of stuffwithSmithMicros new direction.Donovan-- ------------------------------------------------------------------------ ------------------------------------------------------------------------<><> Donovan Brooke <><>->� ------------------------------------------------------------------------ -------------------------------------------------------------------------------------------------------------------------------------This message is sent to you because you are subscribed to the mailing list .To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail toWeb Archive of this list is at: http://search.smithmicro.com/-------------------------------------------------------------This message is sent to you because you are subscribed to the mailing list .To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://search.smithmicro.com/ Associated Messages, from the most recent to the oldest:

Donovan,Thanks for the timely comments.WebDNA without the developer community is a box of code. Obviously we haverevenue targets to keep in mind, but we know the surest way to achieve thosegoals is by developing a tighter partnership with developers. Thesoon-to-be-launched Developer Resource Center (DRC) is designed with thatgoal in mind. Tutorials, case studies, white papers, a forum and anapplication showcase where partners can upload examples are all part of theDRC. Once launched, I'm sure I'll get comments and suggestions for DRCimprovements. I've noticed many members of the Talk List are not shy aboutoffering comments! :-)Smith Micro will continue to offer hosting and consulting services, but Idon't see this as a competitive function. For the most part, our engineersare focusing on upcoming products. But working on select high-profileprojects will help us deliver more appropriate solutions and also promotesWebDNA recognition. At the same time, the DRC will showcase our partnersand their hosting and consulting capabilities. We're here to complimentrather than compete.Parallel to establishing the DRC is the lead creation effort. WebDNA +developer partners + customers = $$ for all of us. As we step up themarketing effort and begin herding opportunities to our door, what will wedo with the leads? The answer is for us to assist in qualifying the needsand ultimately directing the opportunity to the DRC. If the customer hasin-house WebDNA talent and is only buying a license, they can do that there.If they need the services of a WebDNA professional, they will find *you*there.You mentioned small writing or condition type of stuff in our newdirection. Can you help me understand what you are referring to? I'm notinterested in making it complicated to do business with Smith Micro.Thanks again for the comments!Doug ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Doug Deck Director, Sales & Marketing Internet.Software.Solutions 949-362-2326 - Direct 949-389-1732 - Fax ddeck@smithmicro.com ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~-----Original Message-----From: Donovan [mailto:donovan@ns1.ddbproductions.org]Sent: Friday, September 13, 2002 9:16 AMTo: WebDNA-Talk@talk.smithmicro.comSubject: Archives Suppor [was:Re: Hyperlink in email]O.K.,I don't know if anyone was here for it but SM just announced newsupport to come for WebDNA.... My problem with it is that it seemsconvoluted.On one hand I like the new interest and energy put into marketing anddevelopment. On the other I feel like I'm getting a offer for a creditcard with a annual fee or a good introductory APR.Why can't we have just a good support environment where us graciousdevelopers can contribute if we so desire. The support enviroment shouldhave cut and paste examples for grass roots solutions. The docs are a goodstart but I think things could be expanded. Though in some ways weare competitors (meaning not only us developers but SM since they dohosting,training and coding etc..), in other ways we could seriouslyelevate the product recognition with better resources and colaboration. Ilookat it in a fashion that we (the list developers) are sort of a start upcompany.If the product use increases we all benefit. As long as Ken's sweat shopis kept busy, work will be offered more continuously to us all. ;-)Also, whats with being offered job leads by Smith Micro in the only instancethat we are paying them money??? What would SM be without its developers?I just don't like the some of the small writing or condition type of stuffwithSmithMicros new direction.Donovan-- ------------------------------------------------------------------------ ------------------------------------------------------------------------<><> Donovan Brooke <><>->� ------------------------------------------------------------------------ -------------------------------------------------------------------------------------------------------------------------------------This message is sent to you because you are subscribed to the mailing list .To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail toWeb Archive of this list is at: http://search.smithmicro.com/-------------------------------------------------------------This message is sent to you because you are subscribed to the mailing list .To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://search.smithmicro.com/ Doug Deck

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Re: Archives Suppor [was:Re: Hyperlink in email]

2002

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