Re: Storebuilder Problems...Looking for last minute heroic
This WebDNA talk-list message is from 2004
It keeps the original formatting.
numero = 58625
interpreted = N
texte = Seems to show that an order was placed, but the trigger is not =20 transfering the order so that the order can be fulfilled. Client =20 receives email, but accounting does not receive notification, nor does =20= it show up on the file... AdminOrders.tpl David On Jun 25, 2004, at 6:15 PM, Daryl Mitchell wrote: > Check the "Orders" folder to see if there are cart files... if they =20= > are still there, then the trigger that checks that folder is failing =20= > (never worked properly for me). > > On Jun 25, 2004, at 4:10 PM, David Cate wrote: > >> Hello Folks. >> >> It's Friday afternoon and it's raining outside and it looks like the =20= >> night is going to be a long one as I try to debug this problem with a = =20 >> WebDNA store and I was wondering if anyone could point me in the =20 >> right direction. >> >> We have a store that goes live tomorrow for a little community =20 >> celebration. >> https://www.securetricities.com/WebCatalog/StoreBuilder/funfest/=20 >> default.tpl >> >> - Here's our main problem. >> - Customers can place an order, but the order disappears and never =20= >> touches the database. >> - An email is sent to the buyer, but nothing else goes out from =20 >> there...no notification and nothing in the WebMerchant Order =20 >> database. >> >> Can someone tell me a place to begin looking? >> I've started to dismantle the pages and following all the includes, =20= >> but I'm stuck and would appreciate any suggestion. This goes live at =20= >> 9am in the morning and right now, orders disappear, >> >> Thanks. >> >> >> David Cate >> New Media Director >> The GoTriCities Network- http://www.gotricities.net >> Times-News Online- http://www.timesnews.net >> vox - 423.392.1741 >> >> >> ------------------------------------------------------------- >> This message is sent to you because you are subscribed to >> the mailing list
. >> To unsubscribe, E-mail to: >> To switch to the DIGEST mode, E-mail to =20 >> >> Web Archive of this list is at: http://webdna.smithmicro.com/ >> >> > > ------ > Daryl Mitchell, E-Business Specialist > PW Group =B7 Saskatoon, SK CANADA > Tel: (306) 665-3557 =B7 Fax (306) 664-0094 > d.mitchell@pwgroup.ca =B7 www.pwgroup.ca > > > ------------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to =20 > > Web Archive of this list is at: http://webdna.smithmicro.com/ > ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/
Associated Messages, from the most recent to the oldest:
Seems to show that an order was placed, but the trigger is not =20 transfering the order so that the order can be fulfilled. Client =20 receives email, but accounting does not receive notification, nor does =20= it show up on the file... AdminOrders.tpl David On Jun 25, 2004, at 6:15 PM, Daryl Mitchell wrote: > Check the "Orders" folder to see if there are cart files... if they =20= > are still there, then the trigger that checks that folder is failing =20= > (never worked properly for me). > > On Jun 25, 2004, at 4:10 PM, David Cate wrote: > >> Hello Folks. >> >> It's Friday afternoon and it's raining outside and it looks like the =20= >> night is going to be a long one as I try to debug this problem with a = =20 >> WebDNA store and I was wondering if anyone could point me in the =20 >> right direction. >> >> We have a store that goes live tomorrow for a little community =20 >> celebration. >> https://www.securetricities.com/WebCatalog/StoreBuilder/funfest/=20 >> default.tpl >> >> - Here's our main problem. >> - Customers can place an order, but the order disappears and never =20= >> touches the database. >> - An email is sent to the buyer, but nothing else goes out from =20 >> there...no notification and nothing in the WebMerchant Order =20 >> database. >> >> Can someone tell me a place to begin looking? >> I've started to dismantle the pages and following all the includes, =20= >> but I'm stuck and would appreciate any suggestion. This goes live at =20= >> 9am in the morning and right now, orders disappear, >> >> Thanks. >> >> >> David Cate >> New Media Director >> The GoTriCities Network- http://www.gotricities.net >> Times-News Online- http://www.timesnews.net >> vox - 423.392.1741 >> >> >> ------------------------------------------------------------- >> This message is sent to you because you are subscribed to >> the mailing list . >> To unsubscribe, E-mail to: >> To switch to the DIGEST mode, E-mail to =20 >> >> Web Archive of this list is at: http://webdna.smithmicro.com/ >> >> > > ------ > Daryl Mitchell, E-Business Specialist > PW Group =B7 Saskatoon, SK CANADA > Tel: (306) 665-3557 =B7 Fax (306) 664-0094 > d.mitchell@pwgroup.ca =B7 www.pwgroup.ca > > > ------------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to =20 > > Web Archive of this list is at: http://webdna.smithmicro.com/ > ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/
David Cate
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