Re: Storebuilder Problems...Looking for last minute heroic
This WebDNA talk-list message is from 2004
It keeps the original formatting.
numero = 58636
interpreted = N
texte = As an interim solution, go to the WebCatalog admin page (http://[your =20= server]/WebCatalog/), go to Administration, the WebMerchant Admin, and =20= find the store in the list. Click the "Process Orders" link and that =20= should get the orders processed (hopefully). For a more permanent solution, try searching the archives for =20 cron/curl, which several people have used on here successfully =20 (assuming you're on Linux or OS X). On Jun 25, 2004, at 4:48 PM, David Cate wrote: > Oops. Found that one in the WebMerchant directory... > > Looks like something happened here... > -rw-rw---- 1 www www 528 Jun 23 08:51 108799420341135 > -rw-rw---- 1 www www 424 Jun 23 21:08 1088039107542347 > -rw-rw---- 1 www www 502 Jun 25 17:44 1088190134575204 > -rw-rw---- 1 www www 458 Jun 25 17:19 1088190556581717 > -rw-rw---- 1 www www 419 Jun 25 16:54 1088196435675356 > > Suggestions? > > David > > On Jun 25, 2004, at 6:15 PM, Daryl Mitchell wrote: > >> Check the "Orders" folder to see if there are cart files... if they =20= >> are still there, then the trigger that checks that folder is failing =20= >> (never worked properly for me). >> >> On Jun 25, 2004, at 4:10 PM, David Cate wrote: >> >>> Hello Folks. >>> >>> It's Friday afternoon and it's raining outside and it looks like the = =20 >>> night is going to be a long one as I try to debug this problem with =20= >>> a WebDNA store and I was wondering if anyone could point me in the =20= >>> right direction. >>> >>> We have a store that goes live tomorrow for a little community =20 >>> celebration. >>> https://www.securetricities.com/WebCatalog/StoreBuilder/funfest/=20 >>> default.tpl >>> >>> - Here's our main problem. >>> - Customers can place an order, but the order disappears and never =20= >>> touches the database. >>> - An email is sent to the buyer, but nothing else goes out from =20 >>> there...no notification and nothing in the WebMerchant Order =20 >>> database. >>> >>> Can someone tell me a place to begin looking? >>> I've started to dismantle the pages and following all the includes, =20= >>> but I'm stuck and would appreciate any suggestion. This goes live at = =20 >>> 9am in the morning and right now, orders disappear, >>> >>> Thanks. >>> >>> >>> David Cate >>> New Media Director >>> The GoTriCities Network- http://www.gotricities.net >>> Times-News Online- http://www.timesnews.net >>> vox - 423.392.1741 >>> >>> >>> ------------------------------------------------------------- >>> This message is sent to you because you are subscribed to >>> the mailing list
. >>> To unsubscribe, E-mail to: >>> To switch to the DIGEST mode, E-mail to =20 >>> >>> Web Archive of this list is at: http://webdna.smithmicro.com/ >>> >>> >> >> ------ >> Daryl Mitchell, E-Business Specialist >> PW Group =B7 Saskatoon, SK CANADA >> Tel: (306) 665-3557 =B7 Fax (306) 664-0094 >> d.mitchell@pwgroup.ca =B7 www.pwgroup.ca >> >> >> ------------------------------------------------------------- >> This message is sent to you because you are subscribed to >> the mailing list . >> To unsubscribe, E-mail to: >> To switch to the DIGEST mode, E-mail to =20 >> >> Web Archive of this list is at: http://webdna.smithmicro.com/ >> > > > ------------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to =20 > > Web Archive of this list is at: http://webdna.smithmicro.com/ > > ------ Daryl Mitchell, E-Business Specialist PW Group =B7 Saskatoon, SK CANADA Tel: (306) 665-3557 =B7 Fax (306) 664-0094 d.mitchell@pwgroup.ca =B7 www.pwgroup.ca ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/
Associated Messages, from the most recent to the oldest:
As an interim solution, go to the WebCatalog admin page (http://[your =20= server]/WebCatalog/), go to Administration, the WebMerchant Admin, and =20= find the store in the list. Click the "Process Orders" link and that =20= should get the orders processed (hopefully). For a more permanent solution, try searching the archives for =20 cron/curl, which several people have used on here successfully =20 (assuming you're on Linux or OS X). On Jun 25, 2004, at 4:48 PM, David Cate wrote: > Oops. Found that one in the WebMerchant directory... > > Looks like something happened here... > -rw-rw---- 1 www www 528 Jun 23 08:51 108799420341135 > -rw-rw---- 1 www www 424 Jun 23 21:08 1088039107542347 > -rw-rw---- 1 www www 502 Jun 25 17:44 1088190134575204 > -rw-rw---- 1 www www 458 Jun 25 17:19 1088190556581717 > -rw-rw---- 1 www www 419 Jun 25 16:54 1088196435675356 > > Suggestions? > > David > > On Jun 25, 2004, at 6:15 PM, Daryl Mitchell wrote: > >> Check the "Orders" folder to see if there are cart files... if they =20= >> are still there, then the trigger that checks that folder is failing =20= >> (never worked properly for me). >> >> On Jun 25, 2004, at 4:10 PM, David Cate wrote: >> >>> Hello Folks. >>> >>> It's Friday afternoon and it's raining outside and it looks like the = =20 >>> night is going to be a long one as I try to debug this problem with =20= >>> a WebDNA store and I was wondering if anyone could point me in the =20= >>> right direction. >>> >>> We have a store that goes live tomorrow for a little community =20 >>> celebration. >>> https://www.securetricities.com/WebCatalog/StoreBuilder/funfest/=20 >>> default.tpl >>> >>> - Here's our main problem. >>> - Customers can place an order, but the order disappears and never =20= >>> touches the database. >>> - An email is sent to the buyer, but nothing else goes out from =20 >>> there...no notification and nothing in the WebMerchant Order =20 >>> database. >>> >>> Can someone tell me a place to begin looking? >>> I've started to dismantle the pages and following all the includes, =20= >>> but I'm stuck and would appreciate any suggestion. This goes live at = =20 >>> 9am in the morning and right now, orders disappear, >>> >>> Thanks. >>> >>> >>> David Cate >>> New Media Director >>> The GoTriCities Network- http://www.gotricities.net >>> Times-News Online- http://www.timesnews.net >>> vox - 423.392.1741 >>> >>> >>> ------------------------------------------------------------- >>> This message is sent to you because you are subscribed to >>> the mailing list . >>> To unsubscribe, E-mail to: >>> To switch to the DIGEST mode, E-mail to =20 >>> >>> Web Archive of this list is at: http://webdna.smithmicro.com/ >>> >>> >> >> ------ >> Daryl Mitchell, E-Business Specialist >> PW Group =B7 Saskatoon, SK CANADA >> Tel: (306) 665-3557 =B7 Fax (306) 664-0094 >> d.mitchell@pwgroup.ca =B7 www.pwgroup.ca >> >> >> ------------------------------------------------------------- >> This message is sent to you because you are subscribed to >> the mailing list . >> To unsubscribe, E-mail to: >> To switch to the DIGEST mode, E-mail to =20 >> >> Web Archive of this list is at: http://webdna.smithmicro.com/ >> > > > ------------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to =20 > > Web Archive of this list is at: http://webdna.smithmicro.com/ > > ------ Daryl Mitchell, E-Business Specialist PW Group =B7 Saskatoon, SK CANADA Tel: (306) 665-3557 =B7 Fax (306) 664-0094 d.mitchell@pwgroup.ca =B7 www.pwgroup.ca ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/
Daryl Mitchell
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