Re: Norton Internet Security filtering out WebDNA processsed

This WebDNA talk-list message is from

2004

It keeps the original formatting. numero = 58697
interpreted = N
texte = Thanks John et al for your responses,I tried placing MIME headers in the .tpl page to replicate as closely as possible the headers in the plain .html page (I couldn't replicate the ETag). I tried all sorts of different MIME header combos including replicating the MIME headers from other pages, such as Smith-Micro's homepage (which does load successfully with NIS on and is a .tpl page!)No MIME header configuration I tried changed the problem, and believe me I tried. With NIS 2003 installed on a WinXP box, the .tpl page would not display in either IE6 or Netscape 7.1 when only security was turned on in NIS.It seems that WebCat is returning a stream of data to the Win client. For some reason NIS is blocking the browser from displaying the page. Pls note that this occurs when only the basic, non-configurable, "Security" option is turned on. This is the minimal setting and non-configurable.Ad Blocking - TURNED OFFPrivacy Control - TURNED OFFParental Control - TURNED OFFPersonal Firewall - TURNED OFFIntrusion Detection - TURNED OFFNorton AntiSpam - TURNED OFF**** Security - TURNED ON ****As noted in my original post (appended), I've swapped .tpl and .html processing configs to rule out the filename extension as the source of the problem.Symantec and SM customer service are attempting to understand the issue.I'd very much appreciate others checking these pages using a similar config. Also, any other suggestions would be very welcome.Thanks and regards,Rob Schmidtrschmidt@constructs.comOn Jun 24, 2004, at 5:00 AM, WebDNA Talk wrote:> From: John Peacock > Date: June 23, 2004 3:14:03 PM EDT> Subject: Re: Norton Internet Security filtering out WebDNA processsed > pages>>> Robert Schmidt wrote:>>> I received reports from customers and then verified through testing >> that WebCat processed pages cannot be viewed by clients who have >> installed Norton Internet Security on Windows clients.>> Your server is sending very few headers through WebCat:>> HTTP/1.0 200 OK> Content-type: text/html> Content-Length: 261>> whereas the default headers being sent for the static page look like > this:>> HTTP/1.1 200 OK> Server: Microsoft-IIS/5.0> Connection: close> Date: Wed, 23 Jun 2004 19:11:48 GMT> Content-Type: text/html> Accept-Ranges: bytes> Last-Modified: Tue, 22 Jun 2004 21:10:30 GMT> ETag: "6bc290599d58c41:8f2"> Content-Length: 261>>> I'd recommend searching the WebDNA list archives for my > MIMEHeaders.inc file and install that. I suspect that NIS is unwisely > assuming that all pages shoudl have Date: and Last-Modified: headers > (which my include file will provide).>> HTH>> JohnOn Jun 24, 2004, at 5:00 AM, WebDNA Talk wrote:> From: Robert Schmidt > Date: June 23, 2004 2:49:35 PM EDT> Subject: Norton Internet Security filtering out WebDNA processsed pages>>> I received reports from customers and then verified through testing > that WebCat processed pages cannot be viewed by clients who have > installed Norton Internet Security on Windows clients.>> On WinXP Home with Norton Internet Security installed and only the > "Security" function enabled (the minimum setting - no firewall, > intrusion detection, ad blocking etc.) both IE and Netscape fail to > return the page. The Netscape page is blank and IE displays the "the > page cannot be displayed" page as noted by kalin. Refreshing doesn't > change anything.>> I have plain html pages that serve fine and if I turn off WebCat > processing, .tpl pages will display the raw DNA code in the browser > window as expected. It seems that something in the WebCat processing > of pages is causing NIS to filter them out.>> I note that Phil mentioned Norton problems in his response to kalin - > any more info there?>> My server runs Win2000 Server, IIS5, WebCat 3 and has functioned well > for four years.>> I have set up test pages at> http://www.constructs.com/test.html> http://www.constructs.com/test.tpl - only contains [Time] tag>> I'm looking for a solution ASAP.>> Thanks in advance,Rob Schmidtrschmidt@constructs.com-------------------------------------------------------------This message is sent to you because you are subscribed to the mailing list .To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/ Associated Messages, from the most recent to the oldest:

Re: Norton Internet Security filtering out WebDNA processsed ( Robert Schmidt 2004)
Re: Norton Internet Security filtering out WebDNA processsed ( Terry Wilson 2004)
Re: Norton Internet Security filtering out WebDNA processsed ( Frank Nordberg 2004)
Re: Norton Internet Security filtering out WebDNA processsed ( "Sal D'Anna" 2004)
Re: Norton Internet Security filtering out WebDNA processsed ( Matthew A Perosi 2004)
Re: Norton Internet Security filtering out WebDNA processsed ( "Sal D'Anna" 2004)
Re: Norton Internet Security filtering out WebDNA processsed ( John Peacock 2004)
Re: Norton Internet Security filtering out WebDNA processsed ( Phil Herring 2004)
Norton Internet Security filtering out WebDNA processsed pages ( Robert Schmidt 2004)

Thanks John et al for your responses,I tried placing MIME headers in the .tpl page to replicate as closely as possible the headers in the plain .html page (I couldn't replicate the ETag). I tried all sorts of different MIME header combos including replicating the MIME headers from other pages, such as Smith-Micro's homepage (which does load successfully with NIS on and is a .tpl page!)No MIME header configuration I tried changed the problem, and believe me I tried. With NIS 2003 installed on a WinXP box, the .tpl page would not display in either IE6 or Netscape 7.1 when only security was turned on in NIS.It seems that WebCat is returning a stream of data to the Win client. For some reason NIS is blocking the browser from displaying the page. Pls note that this occurs when only the basic, non-configurable, "Security" option is turned on. This is the minimal setting and non-configurable.Ad Blocking - TURNED OFFPrivacy Control - TURNED OFFParental Control - TURNED OFFPersonal Firewall - TURNED OFFIntrusion Detection - TURNED OFFNorton AntiSpam - TURNED OFF**** Security - TURNED ON ****As noted in my original post (appended), I've swapped .tpl and .html processing configs to rule out the filename extension as the source of the problem.Symantec and SM customer service are attempting to understand the issue.I'd very much appreciate others checking these pages using a similar config. Also, any other suggestions would be very welcome.Thanks and regards,Rob Schmidtrschmidt@constructs.comOn Jun 24, 2004, at 5:00 AM, WebDNA Talk wrote:> From: John Peacock > Date: June 23, 2004 3:14:03 PM EDT> Subject: Re: Norton Internet Security filtering out WebDNA processsed > pages>>> Robert Schmidt wrote:>>> I received reports from customers and then verified through testing >> that WebCat processed pages cannot be viewed by clients who have >> installed Norton Internet Security on Windows clients.>> Your server is sending very few headers through WebCat:>> HTTP/1.0 200 OK> Content-type: text/html> Content-Length: 261>> whereas the default headers being sent for the static page look like > this:>> HTTP/1.1 200 OK> Server: Microsoft-IIS/5.0> Connection: close> Date: Wed, 23 Jun 2004 19:11:48 GMT> Content-Type: text/html> Accept-Ranges: bytes> Last-Modified: Tue, 22 Jun 2004 21:10:30 GMT> ETag: "6bc290599d58c41:8f2"> Content-Length: 261>>> I'd recommend searching the WebDNA list archives for my > MIMEHeaders.inc file and install that. I suspect that NIS is unwisely > assuming that all pages shoudl have Date: and Last-Modified: headers > (which my include file will provide).>> HTH>> JohnOn Jun 24, 2004, at 5:00 AM, WebDNA Talk wrote:> From: Robert Schmidt > Date: June 23, 2004 2:49:35 PM EDT> Subject: Norton Internet Security filtering out WebDNA processsed pages>>> I received reports from customers and then verified through testing > that WebCat processed pages cannot be viewed by clients who have > installed Norton Internet Security on Windows clients.>> On WinXP Home with Norton Internet Security installed and only the > "Security" function enabled (the minimum setting - no firewall, > intrusion detection, ad blocking etc.) both IE and Netscape fail to > return the page. The Netscape page is blank and IE displays the "the > page cannot be displayed" page as noted by kalin. Refreshing doesn't > change anything.>> I have plain html pages that serve fine and if I turn off WebCat > processing, .tpl pages will display the raw DNA code in the browser > window as expected. It seems that something in the WebCat processing > of pages is causing NIS to filter them out.>> I note that Phil mentioned Norton problems in his response to kalin - > any more info there?>> My server runs Win2000 Server, IIS5, WebCat 3 and has functioned well > for four years.>> I have set up test pages at> http://www.constructs.com/test.html> http://www.constructs.com/test.tpl - only contains [time] tag>> I'm looking for a solution ASAP.>> Thanks in advance,Rob Schmidtrschmidt@constructs.com-------------------------------------------------------------This message is sent to you because you are subscribed to the mailing list .To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/ Robert Schmidt

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Re: Norton Internet Security filtering out WebDNA processsed

2004

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