Re: [WebDNA] Processor usage off the charts
This WebDNA talk-list message is from 2008
It keeps the original formatting.
numero = 101346
interpreted = N
texte = Tony Miller wrote: > On Nov 3, 2008, at 11:50 AM, Donovan Brooke wrote: > >> Tony Miller wrote: >> >>> Anyone know what would cause WebCatalog 6.0a to take 80-90% of the >>> processor and bog the whole machine down to almost stopped? >>> Does it just take the remaining processor available or something? >>> It is constantly hogging the processor. >>> Do I have a security breach or is this normal? >>> Thanks >>> Tony Miller >>> tmiller@thehawkeye.com >> >> >> >> Short bursts of high CPU usage may not be bad. > > > That's what I would expect to see. > >> >> However, if you have consistant issues with high CPU usage, >> there is probably something wrong. My experience shows >> that 98% of the time, the problem is in the code >> that is running, however, high CPU usage can be caused >> by many things. > > > I don't know if this all started when I started trying to integrate > PayFlowPro into a sandbox. I don't recall this kind of activity before > then. Could the verisign files be causing some kind of looping or > something? Should I delete everything and reinstall or is that overkill? > >> >> First, look in the admin pages.. is your: >> >> "Log error messages" and "Catching terminate signal", turned >> on? Sometimes, if these *trouble shooting* settings >> are *left on*, these files can grow to be huge >> and cause problems in themselves. If they are not on, >> turning them on temporarily can sometimes reveal where >> issues are. > > > Log Error messages was turned on for one site, but I only had credit > card processing errors in the file. I turned all of them on too, but > didn't get any files, save one Signal Catcher.debug, which only had the > one SIGTERM from a restart in the file. The errorlog.txt files in the > individual sandboxes had nothing out of the ordinary emails and > shopping cart errors. > >> >> Another common issue may be heavy searches that are hit >> by SEO bots and other (DOS) type of calls. This can be >> corrected by dissallowing (perhaps in the robots.txt file) >> certain process heavy areas of the site. > > > Not allowing the 'WebMerchant' directories for instance? Well, right, though I don't know if a bot would find that directory.. but I personally think it's good to disallow the things that should be disallowed. [snip] > > eMac running 10.4.11 Server, WebCatalog 6.0a Commerce Edition. > >> >> Lastly, the standard WebServer logs are good for checking >> for heightened traffic, and to what kind of calls, when >> you are having problems. > > > The webserver error log is showing numerous '[client 127.0.0.1] client > denied by server configuration: /tmp/server-status' I'm not sure what the call the to the localhost would be. [snip] ..responding to your final email Donovan -- Donovan D. Brooke PH/FAX: 1 (608) 291-2024 ---------------------------------------------- VP WebDNA Software Corporation 16192 Coastal Highway Lewes, DE 19958
Associated Messages, from the most recent to the oldest:
Tony Miller wrote: > On Nov 3, 2008, at 11:50 AM, Donovan Brooke wrote: > >> Tony Miller wrote: >> >>> Anyone know what would cause WebCatalog 6.0a to take 80-90% of the >>> processor and bog the whole machine down to almost stopped? >>> Does it just take the remaining processor available or something? >>> It is constantly hogging the processor. >>> Do I have a security breach or is this normal? >>> Thanks >>> Tony Miller >>> tmiller@thehawkeye.com >> >> >> >> Short bursts of high CPU usage may not be bad. > > > That's what I would expect to see. > >> >> However, if you have consistant issues with high CPU usage, >> there is probably something wrong. My experience shows >> that 98% of the time, the problem is in the code >> that is running, however, high CPU usage can be caused >> by many things. > > > I don't know if this all started when I started trying to integrate > PayFlowPro into a sandbox. I don't recall this kind of activity before > then. Could the verisign files be causing some kind of looping or > something? Should I delete everything and reinstall or is that overkill? > >> >> First, look in the admin pages.. is your: >> >> "Log error messages" and "Catching terminate signal", turned >> on? Sometimes, if these *trouble shooting* settings >> are *left on*, these files can grow to be huge >> and cause problems in themselves. If they are not on, >> turning them on temporarily can sometimes reveal where >> issues are. > > > Log Error messages was turned on for one site, but I only had credit > card processing errors in the file. I turned all of them on too, but > didn't get any files, save one Signal Catcher.debug, which only had the > one SIGTERM from a restart in the file. The errorlog.txt files in the > individual sandboxes had nothing out of the ordinary emails and > shopping cart errors. > >> >> Another common issue may be heavy searches that are hit >> by SEO bots and other (DOS) type of calls. This can be >> corrected by dissallowing (perhaps in the robots.txt file) >> certain process heavy areas of the site. > > > Not allowing the 'WebMerchant' directories for instance? Well, right, though I don't know if a bot would find that directory.. but I personally think it's good to disallow the things that should be disallowed. [snip] > > eMac running 10.4.11 Server, WebCatalog 6.0a Commerce Edition. > >> >> Lastly, the standard WebServer logs are good for checking >> for heightened traffic, and to what kind of calls, when >> you are having problems. > > > The webserver error log is showing numerous '[client 127.0.0.1] client > denied by server configuration: /tmp/server-status' I'm not sure what the call the to the localhost would be. [snip] ..responding to your final email Donovan -- Donovan D. Brooke PH/FAX: 1 (608) 291-2024 ---------------------------------------------- VP WebDNA Software Corporation 16192 Coastal Highway Lewes, DE 19958
Donovan Brooke
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