[WebDNA] [OT] Phone solution for multiple companies at same location

This WebDNA talk-list message is from

2010

It keeps the original formatting. numero = 104970
interpreted = N
texte = This is a multi-part message in MIME format.------=_NextPart_000_0033_01CABBBD.53325120Content-Type: text/plain;charset="us-ascii"Content-Transfer-Encoding: 7bitI have 2 companies at the same physical location, and want to add another. Handling phone traffic for all of this is turning into a hassle. I have an oral surgery office, and an e-commerce company, and am adding asoftware solutions company. None of these overlap in the real world. In the old days , when it was just the first two, we pointed the 800 numberfor the second company to one of our phone lines in our oral surgery officeand then marked that line with orange tape. Of course, an employee wouldinvariably pick up that line an answer for the wrong company. So, we addedan IP phone with virtual office from Packet8, and that has worked OK sincethen, short for the nuisance of having the physical handset hardware takingup valuable desk space. And the voice quality on Packet 8 can be quitecrappy at times. The phone system in the oral surgery office is a 10 year old modularPanasonic system that has worked well, but I'm certain there's a better wayto do things. Our ILEC is Verizon, and the phone traffic is all IP anywayssince we have FIOS (fiber), but I'm fairly certain any solution from Verizonwill be ridiculously expensive. Oh, and CommuniGate Pro is our mail server. Ideas anyone? ---Will StarckNovaDerm Skincare Science Help Deskhttp://www.novaderm.com1850 Keller Parkway Suite 102Keller, TX 76248817-717-7377 ------=_NextPart_000_0033_01CABBBD.53325120Content-Type: text/html;charset="us-ascii"Content-Transfer-Encoding: quoted-printable

I have 2 companies at the same physical location, =and wantto add another.

Handling phone traffic for all of this is turning =into ahassle.

I have an oral surgery office, and an e-commerce =company,and am adding a software solutions company. None of these overlap in the =realworld.

In the old days , when it was just the first two, =we pointedthe 800 number for the second company to one of our phone lines in our =oralsurgery office and then marked that line with orange tape. Of course, anemployee would invariably pick up that line an answer for the wrong =company.So, we added an IP phone with virtual office from Packet8, and that has =workedOK since then, short for the nuisance of having the physical handset =hardwaretaking up valuable desk space. And the voice quality on Packet 8 can be =quite crappyat times.

The phone system in the oral surgery office is a 10 =year oldmodular Panasonic system that has worked well, but I’m certainthere’s a better way to do things. Our ILEC is Verizon, and =thephone traffic is all IP anyways since we have FIOS (fiber), but =I’mfairly certain any solution from Verizon will be ridiculously expensive. =Oh,and CommuniGate Pro is our mail server.

Ideas anyone?

---

Will Starck

NovaDerm Skincare Science Help Desk

http://www.novaderm.com

1850 Keller Parkway Suite 102

Keller, TX 76248

817-717-7377

------=_NextPart_000_0033_01CABBBD.53325120-- Associated Messages, from the most recent to the oldest:

Re: [WebDNA] [OT] Phone solution for multiple companies at same location (Matthew Bohne 2010)
Re: [WebDNA] [OT] Phone solution for multiple companies at same location (Dale 2010)
RE: [WebDNA] [OT] Phone solution for multiple companies at same location ("Olin Lagon" 2010)
[WebDNA] [OT] Phone solution for multiple companies at same location ("Will Starck" 2010)

This is a multi-part message in MIME format.------=_NextPart_000_0033_01CABBBD.53325120Content-Type: text/plain;charset="us-ascii"Content-Transfer-Encoding: 7bitI have 2 companies at the same physical location, and want to add another. Handling phone traffic for all of this is turning into a hassle. I have an oral surgery office, and an e-commerce company, and am adding asoftware solutions company. None of these overlap in the real world. In the old days , when it was just the first two, we pointed the 800 numberfor the second company to one of our phone lines in our oral surgery officeand then marked that line with orange tape. Of course, an employee wouldinvariably pick up that line an answer for the wrong company. So, we addedan IP phone with virtual office from Packet8, and that has worked OK sincethen, short for the nuisance of having the physical handset hardware takingup valuable desk space. And the voice quality on Packet 8 can be quitecrappy at times. The phone system in the oral surgery office is a 10 year old modularPanasonic system that has worked well, but I'm certain there's a better wayto do things. Our ILEC is Verizon, and the phone traffic is all IP anywayssince we have FIOS (fiber), but I'm fairly certain any solution from Verizonwill be ridiculously expensive. Oh, and CommuniGate Pro is our mail server. Ideas anyone? ---Will StarckNovaDerm Skincare Science Help Deskhttp://www.novaderm.com1850 Keller Parkway Suite 102Keller, TX 76248817-717-7377 ------=_NextPart_000_0033_01CABBBD.53325120Content-Type: text/html;charset="us-ascii"Content-Transfer-Encoding: quoted-printable