Re: [WebDNA] Brian Harrington

This WebDNA talk-list message is from

2019


It keeps the original formatting.
numero = 114839
interpreted = N
texte = 2466 --Apple-Mail=_BFFF1B66-BE97-44B5-9370-83D684DA2188 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=utf-8 I can certainly relate to the feeling of panic when sites go down for = any reason. I=E2=80=99ve probably exhibited much worse behavior than = Brian while saying and doing much dumber things. I=E2=80=99m probably = not alone either. I sure do admire this group for keeping WebDNA going for all these = years. In spite of the rare dust-up, I think you all are among the most = competent folks I know. I can see from the chatter that we all truly appreciate Stuart for his = wisdom, experience & generosity and we all thank Brian for courageously = taking the plunge. The whole situation benefits us all. One qquestion - does a Digital Ocean account come with cPanel or = Plesk? > On Sep 29, 2019, at 8:56 PM, Donovan Brooke wrote: >=20 > Hey Brian... I think the gist is, it is great that you are using = WebDNA. The list is here to try and help. Unfortunately, the users here = don=E2=80=99t always have the the time / resources to help. Don=E2=80=99t = hold that against them. Stuart is a one of a very few champions of = WebDNA. He deserves the respect that goes with that.=20 >=20 > In short... us long-time members will always try to help if we can. = Just don=E2=80=99t F with us. We have been through a lot ;-) >=20 > Cheers. > Donovan=20 >=20 > D. Brooke Mobile >=20 > On Sep 29, 2019, at 4:09 PM, Brian Harrington > wrote: >=20 >> FYI I NEVER MENTIONED YOUR NAME OR U WERE THE ONE HELPING ME! THEY = ALL ASSUMED THAT I'M SURE CUZ U ALL SO CLOSE... AND BTW YES I WAS = PLANNING ON DOING SOMETHING TO REPAY YOU FOR "HELPING" ME! AND I'M SURE = IF YOU REVIEW ALL YOUR NOTES I SAID THANK YOU MANY TIMES! AND I HOPE = WHAT I DID TO MAKE MY LIFE EASIER ON THE FILE PATH ISSUE HELPS OTHERS!!! >>=20 >> On Sat, Sep 28, 2019 at 7:58 PM Stuart Tremain = > wrote: >> I have really leaned another one of this life's lessons today. >>=20 >> As any member of this list will may or may not know I have been an = active member of this list for 20+ years. >>=20 >> During this time I have learned so much about the use of WebDNA from = people such as Ken Grome, Donovan Brooke, and others that have since = moved on. >>=20 >> I have always tried hard to return the favour and as such at times = have gone far and beyond the task of offering help. I have enjoyed = giving back to the community from which my skills have grown. This I = believe is the reason why I have been contracted by WebDNA users from = around the world. >>=20 >> I have seen many users over the years with configuration problems, in = particular the last few weeks with Ubuntu 18.04, hence the reason why I = wrote the instructions a week or so ago on how to set up WebDNA on a = fresh installation of Ubuntu 18.04 - I even went as far as to provide an = image of the same available to anyone that would like it, all in the = hope that WebDNA would become a quick easy solution for members of this = list to implement. >>=20 >> I had a number of people request a copy of this image, none of whom = have taken up the offer. One user requested that I build an image that = anyone could use on any platform. However this is not possible for cloud = servers as each cloud provider has their own flavour of Ubuntu tuned to = their hosting configuration. The instructions that I publish will work = if you follow the steps on any host and/or new Ubuntu 18.0 installation. >>=20 >> And then along came Brian Harrington.=20 >>=20 >> I must preface this with the fact that everything that i have done = for Brian was at no charge, purely a gesture of good will that I extend = to all members of this list. >>=20 >> Brian was unable to log into the Ubuntu 18.04 Droplet that he = created. I offered to meet him on Skype to help him get past his hurdle = - less than a minute later I had connected to the Droplet (a virtual = server) using ssh, Brian had some confusion as to how that was achieved, = and had not received the image that I had shared with him from = DigitalOcean. So to make things easier and so that he didn=E2=80=99t = have to go backwards I simply completed the installation from the = instructions that I had published. >>=20 >> Less than 20 minutes later Brian was the owner of a shiny new Ubuntu = 18.04 server complete with a working installation of WebDNA server that = was only requiring a license number. >>=20 >> As you will know, if you have read the published instructions, Webmin = is also installed on the Droplet. >>=20 >> What happened next is purely comical, if I published the emails that = I received and you read the warnings that I provided, plus the repeated = advice that I gave, you would see exactly where Brian=E2=80=99s = problems are. >>=20 >> =46rom here all Brian needed to do was upload his websites to = /var/www/html and set up his Virtual hosts - at this stage WebDNA was = 100% functional with all the standard file extensions that are installed = with the WebDNA installer. >>=20 >> As an additional task I set up two Virtual Hosts, one on 80 the other = on 443 with the ssl certificate that he supplied so that he could have a = working reference. >>=20 >> However Brian had other plans, he wanted to create a new directory = /Library/Websites to be the root directory of his webserver, remember = this is the same person that has had no experience with a Linux server, = he has had experience with a Mac server so I believed that he had a good = sense of being able to manage a Linux Server. Brian didn=E2=80=99t want = to use the installed Webmin, he wanted to do all Apache configuration by = uploading files with FTP however he didn=E2=80=99t have a FTP client. >>=20 >> Brian, you may remember the Skype message that I sent you expressing = my concern that if you work outside the standard installation you would = break it. >>=20 >> For the rest of the week I continued to help him, answer his = questions, provide advice. All the time doing my own work that Brian=E2=80= =99s emails were interrupting. As I live in Sydney there were times that = I was not able to answer him immediately due to the 10 hour time = difference. >>=20 >> Then on Friday afternoon (Sydney time) I received yet another email = from Brian - he had locked himself out of his server, yes, I fixed this = for him too, repaired his non-root user with sudo privileges and advised = him that in 19 minutes time I would be leaving for the weekend. >>=20 >> So it is now Sunday morning in Sydney, I have turned on my computer = this morning after have a =E2=80=98family=E2=80=99 day yesterday to see = the usually quiet WebDNA list dominated by Brian continuing to have = issues with his installation. >>=20 >> What does surprise me, and leads me to writing this email are = comments pointed to myself by Brian such as: >> "TalkList members say they will help... then they are GONE and = suddenly don't has access to email or skype???!!! Nothing worse than = someone setting you up to fail...!!!=E2=80=9D >>=20 >> Brian had a very large VHost file that he moved from his Mac server = to the Linux environment without any alterations. He believes that it = was easier to change the configuration of the Linux/Apache server than = to use search and replace on his VHost file. Brian=E2=80=99s problems = relate directly to Permissions and the relocation of his server root. I = note that Brian has said:=20 >> " I have no idea why Stuart thinks /Library/Webserver files are gonna = be an issue when apache2.conf list share folder and everything else.=E2=80= =9D, I guess to Brian taking advice from someone that has 23 operational = Ubuntu 18.04 servers really doesn=E2=80=99t make much sense. >>=20 >> So Brian, if you had followed my advice, you would have been 100% = operational as soon as all your files had been uploaded to the = /var/www/html directory and had their ownership and preferences checked, = and had simply changed the root locations in your vhost configuration = file simply with a search and replace with your text editor. If you = listened to the FREE advice that you were given or you could have even = asked me to do it you would have had a fully functional server many days = ago. >>=20 >> Now I would like to see a retraction of the ill placed comments that = you have made about me. >> =20 >> Kind regards >>=20 >> Stuart Tremain >> Pharoah Lane Software >> AUSTRALIA >> webdna@plsoftware.com.au >>=20 >>=20 >>=20 >>=20 >>=20 >>=20 >>=20 >> --------------------------------------------------------- This = message is sent to you because you are subscribed to the mailing list = talk@webdna.us To unsubscribe, E-mail to: = talk-leave@webdna.us archives: = http://www.webdna.us/page.dna?numero=3D55 = Bug Reporting: = support@webdna.us >>=20 >> --=20 >> Brian Harrington >> Auto Glass Xpress >> 2655 Millersport Hwy. Suite 1063 >> Getzville, NY 14068 >> (716) 861-2029 >> www.Auto-Glass-Xpress.com = ---------------------------------------= ------------------ This message is sent to you because you are = subscribed to the mailing list talk@webdna.us To = unsubscribe, E-mail to: talk-leave@webdna.us = archives: = http://www.webdna.us/page.dna?numero=3D55 = Bug Reporting: = support@webdna.us = ------------------------------------------------= --------- This message is sent to you because you are subscribed to the = mailing list talk@webdna.us To unsubscribe, E-mail to: = talk-leave@webdna.us archives: http://www.webdna.us/page.dna?numero=3D55 = Bug Reporting: support@webdna.us --Apple-Mail=_BFFF1B66-BE97-44B5-9370-83D684DA2188 Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=utf-8 I = can certainly relate to the feeling of panic when sites go down for any = reason. I=E2=80=99ve probably exhibited much worse behavior than Brian = while saying and doing much dumber things. I=E2=80=99m probably not = alone either.

I sure = do admire this group for keeping WebDNA going for all these years. =  In spite of the rare dust-up, I think you all are among the most = competent folks I know.

I can see from the chatter that we all truly appreciate = Stuart for his wisdom, experience & generosity and we all thank = Brian for courageously taking the plunge.  The whole situation = benefits us all.

One q= question - does a Digital Ocean account come with cPanel or = Plesk?



On Sep 29, 2019, at 8:56 PM, Donovan Brooke <dbrooke@euca.us> = wrote:

Hey Brian... I think the gist = is, it is great that you are using WebDNA. The list is here to try and = help. Unfortunately, the users here don=E2=80=99t always have the the = time / resources to help. Don=E2=80=99t hold that against them. Stuart = is a one of a very few champions of WebDNA. He deserves the respect that = goes with that. 

In short... us long-time members will always try to help if = we can. Just don=E2=80=99t F with us. We have been through a lot = ;-)

Cheers.
Donovan 

D. Brooke = Mobile

On Sep 29, 2019, = at 4:09 PM, Brian Harrington <autoglasswny@gmail.com> wrote:

FYI I NEVER MENTIONED YOUR NAME = OR U WERE THE ONE HELPING ME! THEY ALL ASSUMED THAT I'M SURE CUZ U ALL = SO CLOSE... AND BTW YES I WAS PLANNING ON DOING SOMETHING TO REPAY YOU = FOR "HELPING" ME! AND I'M SURE IF YOU REVIEW ALL YOUR NOTES I SAID THANK = YOU MANY TIMES! AND I HOPE WHAT I DID TO MAKE MY LIFE EASIER ON THE FILE = PATH ISSUE HELPS OTHERS!!!

On Sat, Sep = 28, 2019 at 7:58 PM Stuart Tremain <webdna@plsoftware.com.au> wrote:
I have really leaned another one of this life's = lessons today.

As = any member of this list will may or may not know I have been an active = member of this list for 20+ years.

During this time I have learned so much = about the use of WebDNA from people such as Ken Grome, Donovan Brooke, = and others that have since moved on.

I have always tried hard to return the = favour and as such at times have gone far and beyond the task of = offering help. I have enjoyed giving back to the community from which my = skills have grown. This I believe is the reason why I have been = contracted by WebDNA users from around the world.
I have seen many users over the years = with configuration problems, in particular the last few weeks with = Ubuntu 18.04, hence the reason why I wrote the instructions a week or so = ago on how to set up WebDNA on a fresh installation of Ubuntu 18.04 - I = even went as far as to provide an image of the same available to anyone = that would like it, all in the hope that WebDNA would become a quick = easy solution for members of this list to implement.

I had a number of people = request a copy of this image, none of whom have taken up the offer. One = user requested that I build an image that anyone could use on any = platform. However this is not possible for cloud servers as each cloud = provider has their own flavour of Ubuntu tuned to their hosting = configuration. The instructions that I publish will work if you follow = the steps on any host and/or new Ubuntu 18.0 installation.

And then along came = Brian Harrington. 

I must preface this with the fact that everything that i have = done for Brian was at no charge, purely a gesture of good will that I = extend to all members of this list.

Brian was unable to log into the Ubuntu = 18.04 Droplet that he created. I offered to meet him on Skype to help = him get past his hurdle - less than a minute later I had connected to = the Droplet (a virtual server) using ssh, Brian had some confusion as to = how that was achieved, and had not received the image that I had shared = with him from DigitalOcean. So to make things easier and so that he = didn=E2=80=99t have to go backwards I simply completed the installation = from the instructions that I had published.

Less than 20 minutes later Brian was = the owner of a shiny new Ubuntu 18.04 server complete with a working = installation of WebDNA server that was only requiring a license = number.

As you = will know, if you have read the published instructions, Webmin is also = installed on the Droplet.

What happened next is purely comical, if I published the = emails that I received and you read the warnings that I provided, plus = the repeated advice that I gave,  you would see exactly where = Brian=E2=80=99s problems are.

=46rom here all Brian needed to do was = upload his websites to /var/www/html and set up his Virtual hosts - at = this stage WebDNA was 100% functional with all the standard file = extensions that are installed with the WebDNA installer.

As an additional task I = set up two Virtual Hosts, one on 80 the other on 443 with the ssl = certificate that he supplied so that he could have a working = reference.

However Brian had other plans, he wanted to create a new = directory /Library/Websites to be the root directory of his webserver, = remember this is the same person that has had no experience with a Linux = server, he has had experience with a Mac server so I believed that he = had a good sense of being able to manage a Linux Server. Brian didn=E2=80=99= t want to use the installed Webmin, he wanted to do all Apache = configuration by uploading files with FTP however he didn=E2=80=99t have = a FTP client.

Brian, you may remember the Skype message that I sent you = expressing my concern that if you work outside the standard installation = you would break it.

For the rest of the week I continued to help him, answer his = questions, provide advice. All the time doing my own work that Brian=E2=80= =99s emails were interrupting. As I live in Sydney there were times that = I was not able to answer him immediately due to the 10 hour time = difference.

Then= on Friday afternoon (Sydney time) I received yet another email from = Brian - he had locked himself out of his server, yes, I fixed this for = him too, repaired his non-root user with sudo privileges and advised him = that in 19 minutes time I would be leaving for the weekend.

So it is now Sunday = morning in Sydney, I have turned on my computer this morning after have = a =E2=80=98family=E2=80=99 day yesterday to see the usually quiet WebDNA = list dominated by Brian continuing to have issues with his = installation.

What does surprise me, and leads me to writing this email are = comments pointed to myself by Brian such as:
"TalkList members say they will = help... then they are GONE and suddenly don't has access to email or = skype???!!! Nothing worse than someone setting you up to = fail...!!!=E2=80=9D

Brian had a very large VHost file that he = moved from his Mac server to the Linux environment without any = alterations. He believes that it was easier to change the configuration = of the Linux/Apache server than to use search and replace on his VHost = file. Brian=E2=80=99s problems relate directly to Permissions and the = relocation of his server root. I note that Brian has = said: 
" I have no idea why Stuart thinks = /Library/Webserver files are gonna be an issue when apache2.conf list = share folder and everything else.=E2=80=9D, I guess to Brian taking = advice from someone that has 23 operational Ubuntu 18.04 servers = really doesn=E2=80=99t make much sense.

So= Brian, if you had followed my advice, you would have been 100% = operational as soon as all your files had been uploaded to the = /var/www/html directory and had their ownership and preferences = checked, and had simply changed the root locations in = your vhost configuration file simply with a search and replace with = your text editor. If you listened to the FREE advice that you were given = or you could have even asked me to do it you would have had a fully = functional server many days ago.

Now I would like = to see a retraction of the ill placed comments that you have made about = me.
 
Kind regards

Stuart Tremain
Pharoah Lane Software
AUSTRALIA







--------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list talk@webdna.us To unsubscribe, E-mail to: talk-leave@webdna.us archives: http://www.webdna.us/page.dna?numero=3D55= Bug Reporting: support@webdna.us


--
Brian = Harrington
Auto Glass Xpress
2655 Millersport Hwy. Suite 1063
Getzville, NY 14068
(716) = 861-2029
www.Auto-Glass-Xpress.com
--------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list talk@webdna.us To unsubscribe, E-mail to: talk-leave@webdna.us archives: http://www.webdna.us/page.dna?numero=3D55 Bug Reporting: support@webdna.us
--------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list talk@webdna.us To unsubscribe, E-mail to: talk-leave@webdna.us archives: http://www.webdna.us/page.dna?numero=3D55 Bug Reporting: support@webdna.us

= --------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list talk@webdna.us To unsubscribe, E-mail to: talk-leave@webdna.us archives: http://www.webdna.us/page.dna?numero=3D55 Bug Reporting: support@webdna.us --Apple-Mail=_BFFF1B66-BE97-44B5-9370-83D684DA2188-- . Associated Messages, from the most recent to the oldest:

    
  1. Re: [WebDNA] Brian Harrington (Brian Harrington 2019)
  2. Re: [WebDNA] Brian Harrington (WebDNA Solutions 2019)
  3. Re: [WebDNA] Brian Harrington (Patrick McCormick 2019)
  4. Re: [WebDNA] Brian Harrington (Bob Minor 2019)
  5. Re: [WebDNA] Brian Harrington (Brian Harrington 2019)
  6. Re: [WebDNA] Brian Harrington (Patrick McCormick 2019)
  7. Re: [WebDNA] Brian Harrington (Patrick McCormick 2019)
  8. Re: [WebDNA] Brian Harrington (Stuart Tremain 2019)
  9. Re: [WebDNA] Brian Harrington (Patrick McCormick 2019)
  10. Re: [WebDNA] Brian Harrington (Stuart Tremain 2019)
  11. Re: [WebDNA] Brian Harrington (WebDNA Solutions 2019)
  12. RE: [WebDNA] Brian Harrington ("Scott @ Itsula" 2019)
  13. RE: [WebDNA] Brian Harrington ("Scott @ Itsula" 2019)
  14. Re: [WebDNA] Brian Harrington (Brian Harrington 2019)
  15. Re: [WebDNA] Brian Harrington (Brian Harrington 2019)
  16. Re: [WebDNA] Brian Harrington (Patrick McCormick 2019)
  17. Re: [WebDNA] Brian Harrington (Patrick McCormick 2019)
  18. Re: [WebDNA] Brian Harrington (Donovan Brooke 2019)
  19. Re: [WebDNA] Brian Harrington (Bob Minor 2019)
  20. Re: [WebDNA] Brian Harrington (Brian Harrington 2019)
  21. Re: [WebDNA] Brian Harrington (Brian Harrington 2019)
  22. Re: [WebDNA] Brian Harrington (WebDNA Solutions 2019)
  23. Re: [WebDNA] Brian Harrington (WebDNA Solutions 2019)
  24. Re: [WebDNA] Brian Harrington (Brian Harrington 2019)
  25. Re: [WebDNA] Brian Harrington (Brian Harrington 2019)
  26. Re: [WebDNA] Brian Harrington (WebDNA Solutions 2019)
  27. RE: [WebDNA] Brian Harrington ("Scott @ Itsula" 2019)
  28. Re: [WebDNA] Brian Harrington (WebDNA Solutions 2019)
  29. Re: [WebDNA] Brian Harrington (H - Powerpalle 2019)
  30. Re: [WebDNA] Brian Harrington (Bob Minor 2019)
  31. Re: [WebDNA] Brian Harrington (Donovan Brooke 2019)
  32. [WebDNA] Brian Harrington (Stuart Tremain 2019)
2466 --Apple-Mail=_BFFF1B66-BE97-44B5-9370-83D684DA2188 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=utf-8 I can certainly relate to the feeling of panic when sites go down for = any reason. I=E2=80=99ve probably exhibited much worse behavior than = Brian while saying and doing much dumber things. I=E2=80=99m probably = not alone either. I sure do admire this group for keeping WebDNA going for all these = years. In spite of the rare dust-up, I think you all are among the most = competent folks I know. I can see from the chatter that we all truly appreciate Stuart for his = wisdom, experience & generosity and we all thank Brian for courageously = taking the plunge. The whole situation benefits us all. One qquestion - does a Digital Ocean account come with cPanel or = Plesk? > On Sep 29, 2019, at 8:56 PM, Donovan Brooke wrote: >=20 > Hey Brian... I think the gist is, it is great that you are using = WebDNA. The list is here to try and help. Unfortunately, the users here = don=E2=80=99t always have the the time / resources to help. Don=E2=80=99t = hold that against them. Stuart is a one of a very few champions of = WebDNA. He deserves the respect that goes with that.=20 >=20 > In short... us long-time members will always try to help if we can. = Just don=E2=80=99t F with us. We have been through a lot ;-) >=20 > Cheers. > Donovan=20 >=20 > D. Brooke Mobile >=20 > On Sep 29, 2019, at 4:09 PM, Brian Harrington > wrote: >=20 >> FYI I NEVER MENTIONED YOUR NAME OR U WERE THE ONE HELPING ME! THEY = ALL ASSUMED THAT I'M SURE CUZ U ALL SO CLOSE... AND BTW YES I WAS = PLANNING ON DOING SOMETHING TO REPAY YOU FOR "HELPING" ME! AND I'M SURE = IF YOU REVIEW ALL YOUR NOTES I SAID THANK YOU MANY TIMES! AND I HOPE = WHAT I DID TO MAKE MY LIFE EASIER ON THE FILE PATH ISSUE HELPS OTHERS!!! >>=20 >> On Sat, Sep 28, 2019 at 7:58 PM Stuart Tremain = > wrote: >> I have really leaned another one of this life's lessons today. >>=20 >> As any member of this list will may or may not know I have been an = active member of this list for 20+ years. >>=20 >> During this time I have learned so much about the use of WebDNA from = people such as Ken Grome, Donovan Brooke, and others that have since = moved on. >>=20 >> I have always tried hard to return the favour and as such at times = have gone far and beyond the task of offering help. I have enjoyed = giving back to the community from which my skills have grown. This I = believe is the reason why I have been contracted by WebDNA users from = around the world. >>=20 >> I have seen many users over the years with configuration problems, in = particular the last few weeks with Ubuntu 18.04, hence the reason why I = wrote the instructions a week or so ago on how to set up WebDNA on a = fresh installation of Ubuntu 18.04 - I even went as far as to provide an = image of the same available to anyone that would like it, all in the = hope that WebDNA would become a quick easy solution for members of this = list to implement. >>=20 >> I had a number of people request a copy of this image, none of whom = have taken up the offer. One user requested that I build an image that = anyone could use on any platform. However this is not possible for cloud = servers as each cloud provider has their own flavour of Ubuntu tuned to = their hosting configuration. The instructions that I publish will work = if you follow the steps on any host and/or new Ubuntu 18.0 installation. >>=20 >> And then along came Brian Harrington.=20 >>=20 >> I must preface this with the fact that everything that i have done = for Brian was at no charge, purely a gesture of good will that I extend = to all members of this list. >>=20 >> Brian was unable to log into the Ubuntu 18.04 Droplet that he = created. I offered to meet him on Skype to help him get past his hurdle = - less than a minute later I had connected to the Droplet (a virtual = server) using ssh, Brian had some confusion as to how that was achieved, = and had not received the image that I had shared with him from = DigitalOcean. So to make things easier and so that he didn=E2=80=99t = have to go backwards I simply completed the installation from the = instructions that I had published. >>=20 >> Less than 20 minutes later Brian was the owner of a shiny new Ubuntu = 18.04 server complete with a working installation of WebDNA server that = was only requiring a license number. >>=20 >> As you will know, if you have read the published instructions, Webmin = is also installed on the Droplet. >>=20 >> What happened next is purely comical, if I published the emails that = I received and you read the warnings that I provided, plus the repeated = advice that I gave, you would see exactly where Brian=E2=80=99s = problems are. >>=20 >> =46rom here all Brian needed to do was upload his websites to = /var/www/html and set up his Virtual hosts - at this stage WebDNA was = 100% functional with all the standard file extensions that are installed = with the WebDNA installer. >>=20 >> As an additional task I set up two Virtual Hosts, one on 80 the other = on 443 with the ssl certificate that he supplied so that he could have a = working reference. >>=20 >> However Brian had other plans, he wanted to create a new directory = /Library/Websites to be the root directory of his webserver, remember = this is the same person that has had no experience with a Linux server, = he has had experience with a Mac server so I believed that he had a good = sense of being able to manage a Linux Server. Brian didn=E2=80=99t want = to use the installed Webmin, he wanted to do all Apache configuration by = uploading files with FTP however he didn=E2=80=99t have a FTP client. >>=20 >> Brian, you may remember the Skype message that I sent you expressing = my concern that if you work outside the standard installation you would = break it. >>=20 >> For the rest of the week I continued to help him, answer his = questions, provide advice. All the time doing my own work that Brian=E2=80= =99s emails were interrupting. As I live in Sydney there were times that = I was not able to answer him immediately due to the 10 hour time = difference. >>=20 >> Then on Friday afternoon (Sydney time) I received yet another email = from Brian - he had locked himself out of his server, yes, I fixed this = for him too, repaired his non-root user with sudo privileges and advised = him that in 19 minutes time I would be leaving for the weekend. >>=20 >> So it is now Sunday morning in Sydney, I have turned on my computer = this morning after have a =E2=80=98family=E2=80=99 day yesterday to see = the usually quiet WebDNA list dominated by Brian continuing to have = issues with his installation. >>=20 >> What does surprise me, and leads me to writing this email are = comments pointed to myself by Brian such as: >> "TalkList members say they will help... then they are GONE and = suddenly don't has access to email or skype???!!! Nothing worse than = someone setting you up to fail...!!!=E2=80=9D >>=20 >> Brian had a very large VHost file that he moved from his Mac server = to the Linux environment without any alterations. He believes that it = was easier to change the configuration of the Linux/Apache server than = to use search and replace on his VHost file. Brian=E2=80=99s problems = relate directly to Permissions and the relocation of his server root. I = note that Brian has said:=20 >> " I have no idea why Stuart thinks /Library/Webserver files are gonna = be an issue when apache2.conf list share folder and everything else.=E2=80= =9D, I guess to Brian taking advice from someone that has 23 operational = Ubuntu 18.04 servers really doesn=E2=80=99t make much sense. >>=20 >> So Brian, if you had followed my advice, you would have been 100% = operational as soon as all your files had been uploaded to the = /var/www/html directory and had their ownership and preferences checked, = and had simply changed the root locations in your vhost configuration = file simply with a search and replace with your text editor. If you = listened to the FREE advice that you were given or you could have even = asked me to do it you would have had a fully functional server many days = ago. >>=20 >> Now I would like to see a retraction of the ill placed comments that = you have made about me. >> =20 >> Kind regards >>=20 >> Stuart Tremain >> Pharoah Lane Software >> AUSTRALIA >> webdna@plsoftware.com.au >>=20 >>=20 >>=20 >>=20 >>=20 >>=20 >>=20 >> --------------------------------------------------------- This = message is sent to you because you are subscribed to the mailing list = talk@webdna.us To unsubscribe, E-mail to: = talk-leave@webdna.us archives: = http://www.webdna.us/page.dna?numero=3D55 = Bug Reporting: = support@webdna.us >>=20 >> --=20 >> Brian Harrington >> Auto Glass Xpress >> 2655 Millersport Hwy. Suite 1063 >> Getzville, NY 14068 >> (716) 861-2029 >> www.Auto-Glass-Xpress.com = ---------------------------------------= ------------------ This message is sent to you because you are = subscribed to the mailing list talk@webdna.us To = unsubscribe, E-mail to: talk-leave@webdna.us = archives: = http://www.webdna.us/page.dna?numero=3D55 = Bug Reporting: = support@webdna.us = ------------------------------------------------= --------- This message is sent to you because you are subscribed to the = mailing list talk@webdna.us To unsubscribe, E-mail to: = talk-leave@webdna.us archives: http://www.webdna.us/page.dna?numero=3D55 = Bug Reporting: support@webdna.us --Apple-Mail=_BFFF1B66-BE97-44B5-9370-83D684DA2188 Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=utf-8 I = can certainly relate to the feeling of panic when sites go down for any = reason. I=E2=80=99ve probably exhibited much worse behavior than Brian = while saying and doing much dumber things. I=E2=80=99m probably not = alone either.

I sure = do admire this group for keeping WebDNA going for all these years. =  In spite of the rare dust-up, I think you all are among the most = competent folks I know.

I can see from the chatter that we all truly appreciate = Stuart for his wisdom, experience & generosity and we all thank = Brian for courageously taking the plunge.  The whole situation = benefits us all.

One q= question - does a Digital Ocean account come with cPanel or = Plesk?



On Sep 29, 2019, at 8:56 PM, Donovan Brooke <dbrooke@euca.us> = wrote:

Hey Brian... I think the gist = is, it is great that you are using WebDNA. The list is here to try and = help. Unfortunately, the users here don=E2=80=99t always have the the = time / resources to help. Don=E2=80=99t hold that against them. Stuart = is a one of a very few champions of WebDNA. He deserves the respect that = goes with that. 

In short... us long-time members will always try to help if = we can. Just don=E2=80=99t F with us. We have been through a lot = ;-)

Cheers.
Donovan 

D. Brooke = Mobile

On Sep 29, 2019, = at 4:09 PM, Brian Harrington <autoglasswny@gmail.com> wrote:

FYI I NEVER MENTIONED YOUR NAME = OR U WERE THE ONE HELPING ME! THEY ALL ASSUMED THAT I'M SURE CUZ U ALL = SO CLOSE... AND BTW YES I WAS PLANNING ON DOING SOMETHING TO REPAY YOU = FOR "HELPING" ME! AND I'M SURE IF YOU REVIEW ALL YOUR NOTES I SAID THANK = YOU MANY TIMES! AND I HOPE WHAT I DID TO MAKE MY LIFE EASIER ON THE FILE = PATH ISSUE HELPS OTHERS!!!

On Sat, Sep = 28, 2019 at 7:58 PM Stuart Tremain <webdna@plsoftware.com.au> wrote:
I have really leaned another one of this life's = lessons today.

As = any member of this list will may or may not know I have been an active = member of this list for 20+ years.

During this time I have learned so much = about the use of WebDNA from people such as Ken Grome, Donovan Brooke, = and others that have since moved on.

I have always tried hard to return the = favour and as such at times have gone far and beyond the task of = offering help. I have enjoyed giving back to the community from which my = skills have grown. This I believe is the reason why I have been = contracted by WebDNA users from around the world.
I have seen many users over the years = with configuration problems, in particular the last few weeks with = Ubuntu 18.04, hence the reason why I wrote the instructions a week or so = ago on how to set up WebDNA on a fresh installation of Ubuntu 18.04 - I = even went as far as to provide an image of the same available to anyone = that would like it, all in the hope that WebDNA would become a quick = easy solution for members of this list to implement.

I had a number of people = request a copy of this image, none of whom have taken up the offer. One = user requested that I build an image that anyone could use on any = platform. However this is not possible for cloud servers as each cloud = provider has their own flavour of Ubuntu tuned to their hosting = configuration. The instructions that I publish will work if you follow = the steps on any host and/or new Ubuntu 18.0 installation.

And then along came = Brian Harrington. 

I must preface this with the fact that everything that i have = done for Brian was at no charge, purely a gesture of good will that I = extend to all members of this list.

Brian was unable to log into the Ubuntu = 18.04 Droplet that he created. I offered to meet him on Skype to help = him get past his hurdle - less than a minute later I had connected to = the Droplet (a virtual server) using ssh, Brian had some confusion as to = how that was achieved, and had not received the image that I had shared = with him from DigitalOcean. So to make things easier and so that he = didn=E2=80=99t have to go backwards I simply completed the installation = from the instructions that I had published.

Less than 20 minutes later Brian was = the owner of a shiny new Ubuntu 18.04 server complete with a working = installation of WebDNA server that was only requiring a license = number.

As you = will know, if you have read the published instructions, Webmin is also = installed on the Droplet.

What happened next is purely comical, if I published the = emails that I received and you read the warnings that I provided, plus = the repeated advice that I gave,  you would see exactly where = Brian=E2=80=99s problems are.

=46rom here all Brian needed to do was = upload his websites to /var/www/html and set up his Virtual hosts - at = this stage WebDNA was 100% functional with all the standard file = extensions that are installed with the WebDNA installer.

As an additional task I = set up two Virtual Hosts, one on 80 the other on 443 with the ssl = certificate that he supplied so that he could have a working = reference.

However Brian had other plans, he wanted to create a new = directory /Library/Websites to be the root directory of his webserver, = remember this is the same person that has had no experience with a Linux = server, he has had experience with a Mac server so I believed that he = had a good sense of being able to manage a Linux Server. Brian didn=E2=80=99= t want to use the installed Webmin, he wanted to do all Apache = configuration by uploading files with FTP however he didn=E2=80=99t have = a FTP client.

Brian, you may remember the Skype message that I sent you = expressing my concern that if you work outside the standard installation = you would break it.

For the rest of the week I continued to help him, answer his = questions, provide advice. All the time doing my own work that Brian=E2=80= =99s emails were interrupting. As I live in Sydney there were times that = I was not able to answer him immediately due to the 10 hour time = difference.

Then= on Friday afternoon (Sydney time) I received yet another email from = Brian - he had locked himself out of his server, yes, I fixed this for = him too, repaired his non-root user with sudo privileges and advised him = that in 19 minutes time I would be leaving for the weekend.

So it is now Sunday = morning in Sydney, I have turned on my computer this morning after have = a =E2=80=98family=E2=80=99 day yesterday to see the usually quiet WebDNA = list dominated by Brian continuing to have issues with his = installation.

What does surprise me, and leads me to writing this email are = comments pointed to myself by Brian such as:
"TalkList members say they will = help... then they are GONE and suddenly don't has access to email or = skype???!!! Nothing worse than someone setting you up to = fail...!!!=E2=80=9D

Brian had a very large VHost file that he = moved from his Mac server to the Linux environment without any = alterations. He believes that it was easier to change the configuration = of the Linux/Apache server than to use search and replace on his VHost = file. Brian=E2=80=99s problems relate directly to Permissions and the = relocation of his server root. I note that Brian has = said: 
" I have no idea why Stuart thinks = /Library/Webserver files are gonna be an issue when apache2.conf list = share folder and everything else.=E2=80=9D, I guess to Brian taking = advice from someone that has 23 operational Ubuntu 18.04 servers = really doesn=E2=80=99t make much sense.

So= Brian, if you had followed my advice, you would have been 100% = operational as soon as all your files had been uploaded to the = /var/www/html directory and had their ownership and preferences = checked, and had simply changed the root locations in = your vhost configuration file simply with a search and replace with = your text editor. If you listened to the FREE advice that you were given = or you could have even asked me to do it you would have had a fully = functional server many days ago.

Now I would like = to see a retraction of the ill placed comments that you have made about = me.
 
Kind regards

Stuart Tremain
Pharoah Lane Software
AUSTRALIA







--------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list talk@webdna.us To unsubscribe, E-mail to: talk-leave@webdna.us archives: http://www.webdna.us/page.dna?numero=3D55= Bug Reporting: support@webdna.us


--
Brian = Harrington
Auto Glass Xpress
2655 Millersport Hwy. Suite 1063
Getzville, NY 14068
(716) = 861-2029
www.Auto-Glass-Xpress.com
--------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list talk@webdna.us To unsubscribe, E-mail to: talk-leave@webdna.us archives: http://www.webdna.us/page.dna?numero=3D55 Bug Reporting: support@webdna.us
--------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list talk@webdna.us To unsubscribe, E-mail to: talk-leave@webdna.us archives: http://www.webdna.us/page.dna?numero=3D55 Bug Reporting: support@webdna.us

= --------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list talk@webdna.us To unsubscribe, E-mail to: talk-leave@webdna.us archives: http://www.webdna.us/page.dna?numero=3D55 Bug Reporting: support@webdna.us --Apple-Mail=_BFFF1B66-BE97-44B5-9370-83D684DA2188-- . Patrick McCormick

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