Re: Problems with cybercash

This WebDNA talk-list message is from

2000


It keeps the original formatting.
numero = 32710
interpreted = N
texte = SM Support,This does not explain my problem however. Everything works just fine, then out of the blue I'll get an identical message. Once I get one of these lovely messages, that is all I get, until I go through the work around. So, it is not a merchant id matching thing with CyberCash. Why would it work, and then suddenly stop? Why would the triggers instigate this stoppage? If the triggers aren't running, then what would explain it?Just last Friday it happened again, after about 3 weeks of working just fine.(except for the triggers) Today I ran through the work around, and things are working fine again.(except for the triggers, which I would really like to use.) As Bob mentioned before, I paid a lot of money for something that is supposed to work, and I have paid for an upgrade that may not even solve the problem.Here is the configuration of the server:Mac OS9 - 192Mb ram WebTen 3.0 WebCat 3.08 WebMerchant 3.04John Davies jd@professionalideas.com _____________________________________________ Martin Associates Design Agency http://www.professionalideas.com > From: WebDNA Support > Reply-To: (WebCatalog Talk) > Date: Mon, 5 Jun 2000 09:16:12 > To: (WebCatalog Talk) > Subject: Re: Problems with cybercash > >> It seems that I'm no longer connecting to cybercash, I did a complete >> reinstall of webcat+webmerchant. I then took the invoice templates from >> tearoom and still no change. Does anyone have any ideal on what could >> possibly be happening. > > When CyberCash servers do not respond, it's almost always because the > encryption key or merchant id do not match the ones CyberCash has on > file for you. Their servers will simply not respond (but still hold > onto the connection), and WebCatalog will eventually time out waiting. > > We wish CyberCash's servers would respond with some kind of error > message so we could code around it, but we can't control their > product, so we're stuck. > > Technical Support ********************************** > Smith Micro, Internet Solutions Div | eCommerce (WebCatalog) > 16855 West Bernardo Drive, #380 | ------------------------- > San Diego, CA 92127 | Software & Site Development > WebCatalog Support: (858) 675-0632 | http://www.smithmicro.com > Fax: (858) 675-0372 ********************************** > > ------------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to > > Web Archive of this list is at: http://search.smithmicro.com/ ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://search.smithmicro.com/ Associated Messages, from the most recent to the oldest:

    
  1. Re: Problems with cybercash (Sam Lewis 2000)
  2. Re: Problems with cybercash (WebDNA Support 2000)
  3. Re: Problems with cybercash (Sam Lewis 2000)
  4. Re: Problems with cybercash (WebDNA Support 2000)
  5. Re: Problems with cybercash (John Davies 2000)
  6. Re: Problems with cybercash (WebDNA Support 2000)
  7. Re: Problems with cybercash (Glenn Busbin 2000)
  8. Re: Problems with cybercash (John Davies 2000)
  9. Re: Problems with cybercash (WebDNA Support 2000)
  10. Re: Problems with cybercash (Marc 2000)
  11. Re: Problems with cybercash (WebDNA Support 2000)
  12. Re: Problems with cybercash (John Davies 2000)
  13. Re: Problems with cybercash (Marc 2000)
  14. Re: Problems with cybercash (Bob Minor 2000)
  15. Re: Problems with cybercash (John Davies 2000)
  16. Problems with cybercash (Marc 2000)
SM Support,This does not explain my problem however. Everything works just fine, then out of the blue I'll get an identical message. Once I get one of these lovely messages, that is all I get, until I go through the work around. So, it is not a merchant id matching thing with CyberCash. Why would it work, and then suddenly stop? Why would the triggers instigate this stoppage? If the triggers aren't running, then what would explain it?Just last Friday it happened again, after about 3 weeks of working just fine.(except for the triggers) Today I ran through the work around, and things are working fine again.(except for the triggers, which I would really like to use.) As Bob mentioned before, I paid a lot of money for something that is supposed to work, and I have paid for an upgrade that may not even solve the problem.Here is the configuration of the server:Mac OS9 - 192Mb ram WebTen 3.0 WebCat 3.08 WebMerchant 3.04John Davies jd@professionalideas.com _____________________________________________ Martin Associates Design Agency http://www.professionalideas.com > From: WebDNA Support > Reply-To: (WebCatalog Talk) > Date: Mon, 5 Jun 2000 09:16:12 > To: (WebCatalog Talk) > Subject: Re: Problems with cybercash > >> It seems that I'm no longer connecting to cybercash, I did a complete >> reinstall of webcat+webmerchant. I then took the invoice templates from >> tearoom and still no change. Does anyone have any ideal on what could >> possibly be happening. > > When CyberCash servers do not respond, it's almost always because the > encryption key or merchant id do not match the ones CyberCash has on > file for you. Their servers will simply not respond (but still hold > onto the connection), and WebCatalog will eventually time out waiting. > > We wish CyberCash's servers would respond with some kind of error > message so we could code around it, but we can't control their > product, so we're stuck. > > Technical Support ********************************** > Smith Micro, Internet Solutions Div | eCommerce (WebCatalog) > 16855 West Bernardo Drive, #380 | ------------------------- > San Diego, CA 92127 | Software & Site Development > WebCatalog Support: (858) 675-0632 | http://www.smithmicro.com > Fax: (858) 675-0372 ********************************** > > ------------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to > > Web Archive of this list is at: http://search.smithmicro.com/ ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://search.smithmicro.com/ John Davies

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