(OT) Support system

This WebDNA talk-list message is from

2000


It keeps the original formatting.
numero = 33541
interpreted = N
texte = This is not WebCat related...I am looking for a Support system for technical failure-analysis.1. The user selects one of several sections and gets a question list. After clicking on one question there appears a further question list. This repeats until the final answer is reached. 2. The administrator should be able to build, extend and maintain the tree-structure. 3. Our customer runs Excel, Word, Access and Lotus Notes. Strongly preferred are systems which do not use other software. Network is NT and Novell. 4. We should be able to have this system for LAN and for web. (the customer does not like to install a web-intranet yet...)Do you know such a system, a manufacturer or an URL where such a system is running?----- Please reply to my personal address: po@ostry.comTIA, Peter Ostry++++++++++++++++++++++++++++++++++++++++++++++++ Ostry & Partner - Vienna/Austria - www.ostry.com Fon ++43-1-877 74 54 Fax ++43-1-877 74 54-21 ++++++++++++++++++++++++++++++++++++++++++++++++------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://search.smithmicro.com/ Associated Messages, from the most recent to the oldest:

    
  1. (OT) Support system (Peter Ostry 2000)
This is not WebCat related...I am looking for a Support system for technical failure-analysis.1. The user selects one of several sections and gets a question list. After clicking on one question there appears a further question list. This repeats until the final answer is reached. 2. The administrator should be able to build, extend and maintain the tree-structure. 3. Our customer runs Excel, Word, Access and Lotus Notes. Strongly preferred are systems which do not use other software. Network is NT and Novell. 4. We should be able to have this system for LAN and for web. (the customer does not like to install a web-intranet yet...)Do you know such a system, a manufacturer or an URL where such a system is running?----- Please reply to my personal address: po@ostry.comTIA, Peter Ostry++++++++++++++++++++++++++++++++++++++++++++++++ Ostry & Partner - Vienna/Austria - www.ostry.com Fon ++43-1-877 74 54 Fax ++43-1-877 74 54-21 ++++++++++++++++++++++++++++++++++++++++++++++++------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://search.smithmicro.com/ Peter Ostry

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