Re: Help! WebMerchant store suddenly won't process orders...
This WebDNA talk-list message is from 2001
It keeps the original formatting.
numero = 37122
interpreted = N
texte = John,The page IS getting a new value of [cart] each time - I put in debug code to test that.>...the way I have always designed sites, the ThankYou page is only >reached AFTER the purchase has taken effect. Did you make sure that >the previous page didn't complete the purchase (via command or context)? >That would also explain the behavior.Well, the [purchase] command is on the Thank You page.>When you get this error, can you locate the cart in the Orders >directory?Nothing is showing up in the Orders directory.Regards,Ralph======================= >Ralph Dratman wrote: >> >> Randall, >> >> Thanks very much for your prompt reply. I put in some debug code to >> display the cart number just before finalizing the order. >> >> The added debug code is the first line in the following. The second >> line was already there. >> >> ---------------------------------- >> Information on your order: cart: [cart]; db: [db] >> [purchase cart=[cart]] >> ---------------------------------- >> >> Judging by what this code displays, the cart number is different each time. >> >> What do you think? >> > >I think [cart] was not passed to this page. If so, then the first >line will select a new cart value and the second will attempt to >purchase it (and fail because there is nothing there). > >OR, the way I have always designed sites, the ThankYou page is only >reached AFTER the purchase has taken effect. Did you make sure that >the previous page didn't complete the purchase (via command or context)? >That would also explain the behavior. > >When you get this error, can you locate the cart in the Orders >directory? > >John > >-- >John Peacock >Director of Information Research and Technology >Rowman & Littlefield Publishing Group >4720 Boston Way >Lanham, MD 20706 >301-459-3366 x.5010 >fax 301-429-5747 > >------------------------------------------------------------- >This message is sent to you because you are subscribed to > the mailing list
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Associated Messages, from the most recent to the oldest:
John,The page IS getting a new value of [cart] each time - I put in debug code to test that.>...the way I have always designed sites, the ThankYou page is only >reached AFTER the purchase has taken effect. Did you make sure that >the previous page didn't complete the purchase (via command or context)? >That would also explain the behavior.Well, the [purchase] command is on the Thank You page.>When you get this error, can you locate the cart in the Orders >directory?Nothing is showing up in the Orders directory.Regards,Ralph======================= >Ralph Dratman wrote: >> >> Randall, >> >> Thanks very much for your prompt reply. I put in some debug code to >> display the cart number just before finalizing the order. >> >> The added debug code is the first line in the following. The second >> line was already there. >> >> ---------------------------------- >> Information on your order: cart: [cart]; db: [db] >> [purchase cart=[cart]] >> ---------------------------------- >> >> Judging by what this code displays, the cart number is different each time. >> >> What do you think? >> > >I think [cart] was not passed to this page. If so, then the first >line will select a new cart value and the second will attempt to >purchase it (and fail because there is nothing there). > >OR, the way I have always designed sites, the ThankYou page is only >reached AFTER the purchase has taken effect. Did you make sure that >the previous page didn't complete the purchase (via command or context)? >That would also explain the behavior. > >When you get this error, can you locate the cart in the Orders >directory? > >John > >-- >John Peacock >Director of Information Research and Technology >Rowman & Littlefield Publishing Group >4720 Boston Way >Lanham, MD 20706 >301-459-3366 x.5010 >fax 301-429-5747 > >------------------------------------------------------------- >This message is sent to you because you are subscribed to > the mailing list . >To unsubscribe, E-mail to: >To switch to the DIGEST mode, E-mail to > >Web Archive of this list is at: http://search.smithmicro.com/ ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://search.smithmicro.com/
Ralph Dratman
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