Re: Help! WebMerchant store suddenly won't process orders...

This WebDNA talk-list message is from

2001


It keeps the original formatting.
numero = 37116
interpreted = N
texte = Ralph Dratman wrote: > > Randall, > > Thanks very much for your prompt reply. I put in some debug code to > display the cart number just before finalizing the order. > > The added debug code is the first line in the following. The second > line was already there. > > ---------------------------------- > Information on your order: cart: [cart]; db: [db] > [purchase cart=[cart]] > ---------------------------------- > > Judging by what this code displays, the cart number is different each time. > > What do you think? > I think [cart] was not passed to this page. If so, then the first line will select a new cart value and the second will attempt to purchase it (and fail because there is nothing there).OR, the way I have always designed sites, the ThankYou page is only reached AFTER the purchase has taken effect. Did you make sure that the previous page didn't complete the purchase (via command or context)? That would also explain the behavior.When you get this error, can you locate the cart in the Orders directory?John-- John Peacock Director of Information Research and Technology Rowman & Littlefield Publishing Group 4720 Boston Way Lanham, MD 20706 301-459-3366 x.5010 fax 301-429-5747------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://search.smithmicro.com/ Associated Messages, from the most recent to the oldest:

    
  1. Re: Help! WebMerchant store suddenly won't process orders... (John Peacock 2001)
  2. Re: Help! WebMerchant store suddenly won't process orders... (Ralph Dratman 2001)
  3. Re: Help! WebMerchant store suddenly won't process orders... (John Peacock 2001)
  4. Re: Help! WebMerchant store suddenly won't process orders... (Ralph Dratman 2001)
  5. Re: Help! WebMerchant store suddenly won't process orders... (Clayton Randall 2001)
  6. Help! WebMerchant store suddenly won't process orders... (Ralph Dratman 2001)
Ralph Dratman wrote: > > Randall, > > Thanks very much for your prompt reply. I put in some debug code to > display the cart number just before finalizing the order. > > The added debug code is the first line in the following. The second > line was already there. > > ---------------------------------- > Information on your order: cart: [cart]; db: [db] > [purchase cart=[cart]] > ---------------------------------- > > Judging by what this code displays, the cart number is different each time. > > What do you think? > I think [cart] was not passed to this page. If so, then the first line will select a new cart value and the second will attempt to purchase it (and fail because there is nothing there).OR, the way I have always designed sites, the ThankYou page is only reached AFTER the purchase has taken effect. Did you make sure that the previous page didn't complete the purchase (via command or context)? That would also explain the behavior.When you get this error, can you locate the cart in the Orders directory?John-- John Peacock Director of Information Research and Technology Rowman & Littlefield Publishing Group 4720 Boston Way Lanham, MD 20706 301-459-3366 x.5010 fax 301-429-5747------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://search.smithmicro.com/ John Peacock

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