Re: Help! WebMerchant store suddenly won't process orders...

This WebDNA talk-list message is from

2001


It keeps the original formatting.
numero = 37128
interpreted = N
texte = Ralph Dratman wrote: > > John, > > The page IS getting a new value of [cart] each time - I put in debug > code to test that.No, the cart value must be defined on an earlier page and items added to the cart. This cart value must be passed from page to page until you reach the page where the purchase. Have you confirmed that the cart is being assigned and kept from page to page (or stored in a cookie)?> > >...the way I have always designed sites, the ThankYou page is only > >reached AFTER the purchase has taken effect. Did you make sure that > >the previous page didn't complete the purchase (via command or context)? > >That would also explain the behavior. > > Well, the [purchase] command is on the Thank You page.YMMV> > >When you get this error, can you locate the cart in the Orders > >directory? > > Nothing is showing up in the Orders directory. > This means that the error message you are getting is misleading. The cart is not being maintained from page to page properly.John-- John Peacock Director of Information Research and Technology Rowman & Littlefield Publishing Group 4720 Boston Way Lanham, MD 20706 301-459-3366 x.5010 fax 301-429-5747------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://search.smithmicro.com/ Associated Messages, from the most recent to the oldest:

    
  1. Re: Help! WebMerchant store suddenly won't process orders... (John Peacock 2001)
  2. Re: Help! WebMerchant store suddenly won't process orders... (Ralph Dratman 2001)
  3. Re: Help! WebMerchant store suddenly won't process orders... (John Peacock 2001)
  4. Re: Help! WebMerchant store suddenly won't process orders... (Ralph Dratman 2001)
  5. Re: Help! WebMerchant store suddenly won't process orders... (Clayton Randall 2001)
  6. Help! WebMerchant store suddenly won't process orders... (Ralph Dratman 2001)
Ralph Dratman wrote: > > John, > > The page IS getting a new value of [cart] each time - I put in debug > code to test that.No, the cart value must be defined on an earlier page and items added to the cart. This cart value must be passed from page to page until you reach the page where the purchase. Have you confirmed that the cart is being assigned and kept from page to page (or stored in a cookie)?> > >...the way I have always designed sites, the ThankYou page is only > >reached AFTER the purchase has taken effect. Did you make sure that > >the previous page didn't complete the purchase (via command or context)? > >That would also explain the behavior. > > Well, the [purchase] command is on the Thank You page.YMMV> > >When you get this error, can you locate the cart in the Orders > >directory? > > Nothing is showing up in the Orders directory. > This means that the error message you are getting is misleading. The cart is not being maintained from page to page properly.John-- John Peacock Director of Information Research and Technology Rowman & Littlefield Publishing Group 4720 Boston Way Lanham, MD 20706 301-459-3366 x.5010 fax 301-429-5747------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://search.smithmicro.com/ John Peacock

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