Re: customer info

This WebDNA talk-list message is from

2001


It keeps the original formatting.
numero = 38277
interpreted = N
texte = We're doing this very thing at http://www.restoregm.com and http://www.restoremustangs.com. It actually works very well and we are using cookies to track a customer's re-visits.Donovan Brooke wrote:> Hello, > > We are developing a Username Pass log in system to provide our > customers with most notably there automatic shipping/Billing information > but perhaps other things such as order history etc.... > > a site I recently visited where I had ordered from in the past had an interesting > feature. I went to place my order and it asked for my username/pass. I didn't > remember it (as I'm sure many of our customers will not also) but being the person > that I don't want our customers to be, I decided to create a new account instead of > using the forget your password? link. Well, when I clicked on new user? it > brought me to a set up page but (welcomed-in-my-eyes) most of my info was already > filled out. I didn't have to fill out my shipping or billing info because it was already > there. > > Now, I am assuming this is because of the use of cookies. I imagine that, at the > first time I ordered, my information was not only stored in a customers.db but also > a cookie was issued with that info just for this reason.????? > > I thought this would be a good feature because it says to our customers we don't hold > you responsible for having to remember stuff (were here to help you anyway). :-) But also, > on our end, I could set up a search rule that says: if the info in the Name, Shipping and Billing fields > is the same as a record in the database then append this new username/pass to that record > (deleting the previous username/pass). Otherwise, create a new record. > > I'd love to hear some of your approaches to this. Our store contains approx. 500-800 > retail products. Thanks in advance! > > -- Donovan D. Brooke > Systems Administrator/ > Assc. Art Director > Epsen Hillmer Graphics > > When 900 years old you reach, look as good you will not, hm? > -Yoda > > ------------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to > Web Archive of this list is at: http://search.smithmicro.com/ ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://search.smithmicro.com/ Associated Messages, from the most recent to the oldest:

    
  1. Re: customer info (Donovan Brooke 2001)
  2. Re: customer info (John Peacock 2001)
  3. Re: customer info (Donovan Brooke 2001)
  4. Re: customer info (John Peacock 2001)
  5. Re: customer info (Donovan Brooke 2001)
  6. Re: customer info (Will Starck 2001)
  7. Re: customer info (Will Starck 2001)
  8. Re: customer info (Donovan Brooke 2001)
  9. Re: customer info (Donovan Brooke 2001)
  10. Re: customer info (Marc Kaiwi 2001)
  11. Re: customer info (Donovan Brooke 2001)
  12. Re: customer info (John Peacock 2001)
  13. Re: customer info (Marc Kaiwi 2001)
  14. Re: customer info (Will Starck 2001)
  15. customer info (Donovan Brooke 2001)
We're doing this very thing at http://www.restoregm.com and http://www.restoremustangs.com. It actually works very well and we are using cookies to track a customer's re-visits.Donovan Brooke wrote:> Hello, > > We are developing a Username Pass log in system to provide our > customers with most notably there automatic shipping/Billing information > but perhaps other things such as order history etc.... > > a site I recently visited where I had ordered from in the past had an interesting > feature. I went to place my order and it asked for my username/pass. I didn't > remember it (as I'm sure many of our customers will not also) but being the person > that I don't want our customers to be, I decided to create a new account instead of > using the forget your password? link. Well, when I clicked on new user? it > brought me to a set up page but (welcomed-in-my-eyes) most of my info was already > filled out. I didn't have to fill out my shipping or billing info because it was already > there. > > Now, I am assuming this is because of the use of cookies. I imagine that, at the > first time I ordered, my information was not only stored in a customers.db but also > a cookie was issued with that info just for this reason.????? > > I thought this would be a good feature because it says to our customers we don't hold > you responsible for having to remember stuff (were here to help you anyway). :-) But also, > on our end, I could set up a search rule that says: if the info in the Name, Shipping and Billing fields > is the same as a record in the database then append this new username/pass to that record > (deleting the previous username/pass). Otherwise, create a new record. > > I'd love to hear some of your approaches to this. Our store contains approx. 500-800 > retail products. Thanks in advance! > > -- Donovan D. Brooke > Systems Administrator/ > Assc. Art Director > Epsen Hillmer Graphics > > When 900 years old you reach, look as good you will not, hm? > -Yoda > > ------------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to > Web Archive of this list is at: http://search.smithmicro.com/ ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://search.smithmicro.com/ Marc Kaiwi

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