Re: How To get Some Help
This WebDNA talk-list message is from 2003
It keeps the original formatting.
numero = 47558
interpreted = N
texte = Thank you for your reply, John.1. I can gain access to the TeaRoom Demo and get the following screen:====================== TeaRoomImages/WinterPorch.jpg WIDTH=175 HEIGHT=281> This store is a WebDNA example, created using the new XML like syntax of WebDNA available in WebDNA 4.To learn more about this syntax option see page 35 of the WebDNA Programmer Guide or view this online primer. Welcome to our Store!====================== The .JPG doesn't display and when I click on the Welcome to our Storelink, I get the following page:====================== Thank You for Coming In!--------------------------------------------------------------------------------Welcome to Rose Arbour's online store. We are committed to providing you withthe finest in teas, tea accessories, and gifts. --------------------------------------------------------------------------------Product Categories--------------------------------------------------------------------------------======================No categories appear and there are no links to go anywhere...so I don'tknow if this page ic complete.2. As for my permissions issue, Apache is a standard install and thehttpd.conf was updated but srm.conf was not. Neither conf file containsthe AddHandler instruction. Maybe that is the problem?-----Original Message-----From: WebDNA Talk [mailto:WebDNA-Talk@talk.smithmicro.com] On Behalf OfJohn PeacockSent: Friday, February 07, 2003 2:30 PMTo: WebDNA TalkSubject: Re: How To get Some HelpDoug wrote:> It's too bad the installation readme files don't tell you how to > handle this. I am an admin and I know the technical how to's for > chmod's etc. What I don’t know is what WebCatalog is looking for. The > index.html page even gives a link to a 104 page .PDF but nowhere in it> does it address this. I seem to be stuck in the mud.> > I have been on this talk list for the past few days and have even used> SmithMicro's Tech Support post a question form. Every response from > anyone is always make sure the permissions are set.> > Exactly. What are they to be set too, I ask.> First off, and I hope this doesn't seem arrogant, but you are postingthe same message repeatedly, which usually means clueless newbie notexperienced admin. People on this list have other jobs to do; they respond toquestions for various reasons: because they love the language and remember beingnew themselves, an obsessive need to demonstrate their knowledge, or justbecause they are bored. SMSI monitors this list, but does not control it oranswer every help request. This is a user supported forum. As such, you needto realize that either no one _can_ help you if you don't get a response ina reasonable time (24 hours is not out of bounds), or possibly even thatno one _wants_ to help you because you are clearly out of your depth. I don'tthink that (not enough information yet ;~), but your repeated postings are nothopeful signs.Now, as to your actual error message, you need to give us a lot moreinformation before anyone can give you any help. If I remember from your earlierpostings, you are running FreeBSD and installed using the script installation.Can you successfully access any portion of the TeaRoom example site? I have asuspicion that your installation was not sucessful and hence the WebCat handlerfor tpl files is not active. It is not likely that you have any permissionsissue at all. Normally, you _shouldn't_ have any access to files that are notmarked executable inside a cgi-bin directory. It is only through theYou should examine your Apache log files and make sure that the WebCatplugin for Apache loaded without errors. You should then confirm that theTeaRoom example site functions correctly. It may be that your installation ofApache is non-standard and the changes the installation script made were to aninactive configuration file.HTHJohnp.s. the default permissions for WebCat as installed are correct; allyou need to do is look at the demo site for the correct rights-- John PeacockDirector of Information Research and TechnologyRowman & Littlefield Publishing Group4501 Forbes BoulevardSuite HLanham, MD 20706301-459-3366 x.5010fax 301-429-5748-------------------------------------------------------------This message is sent to you because you are subscribed to the mailing list
.To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail toWeb Archive of this list is at: http://webdna.smithmicro.com/-------------------------------------------------------------This message is sent to you because you are subscribed to the mailing list .To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/
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Thank you for your reply, John.1. I can gain access to the TeaRoom Demo and get the following screen:====================== TeaRoomImages/WinterPorch.jpg WIDTH=175 HEIGHT=281> This store is a WebDNA example, created using the new XML like syntax of WebDNA available in WebDNA 4.To learn more about this syntax option see page 35 of the WebDNA Programmer Guide or view this online primer. Welcome to our Store!====================== The .JPG doesn't display and when I click on the Welcome to our Storelink, I get the following page:====================== Thank You for Coming In!--------------------------------------------------------------------------------Welcome to Rose Arbour's online store. We are committed to providing you withthe finest in teas, tea accessories, and gifts. --------------------------------------------------------------------------------Product Categories--------------------------------------------------------------------------------======================No categories appear and there are no links to go anywhere...so I don'tknow if this page ic complete.2. As for my permissions issue, Apache is a standard install and thehttpd.conf was updated but srm.conf was not. Neither conf file containsthe AddHandler instruction. Maybe that is the problem?-----Original Message-----From: WebDNA Talk [mailto:WebDNA-Talk@talk.smithmicro.com] On Behalf OfJohn PeacockSent: Friday, February 07, 2003 2:30 PMTo: WebDNA TalkSubject: Re: How To get Some HelpDoug wrote:> It's too bad the installation readme files don't tell you how to > handle this. I am an admin and I know the technical how to's for > chmod's etc. What I don’t know is what WebCatalog is looking for. The > index.html page even gives a link to a 104 page .PDF but nowhere in it> does it address this. I seem to be stuck in the mud.> > I have been on this Talk List for the past few days and have even used> SmithMicro's Tech Support post a question form. Every response from > anyone is always make sure the permissions are set.> > Exactly. What are they to be set too, I ask.> First off, and I hope this doesn't seem arrogant, but you are postingthe same message repeatedly, which usually means clueless newbie notexperienced admin. People on this list have other jobs to do; they respond toquestions for various reasons: because they love the language and remember beingnew themselves, an obsessive need to demonstrate their knowledge, or justbecause they are bored. SMSI monitors this list, but does not control it oranswer every help request. This is a user supported forum. As such, you needto realize that either no one _can_ help you if you don't get a response ina reasonable time (24 hours is not out of bounds), or possibly even thatno one _wants_ to help you because you are clearly out of your depth. I don'tthink that (not enough information yet ;~), but your repeated postings are nothopeful signs.Now, as to your actual error message, you need to give us a lot moreinformation before anyone can give you any help. If I remember from your earlierpostings, you are running FreeBSD and installed using the script installation.Can you successfully access any portion of the TeaRoom example site? I have asuspicion that your installation was not sucessful and hence the WebCat handlerfor tpl files is not active. It is not likely that you have any permissionsissue at all. Normally, you _shouldn't_ have any access to files that are notmarked executable inside a cgi-bin directory. It is only through theYou should examine your Apache log files and make sure that the WebCatplugin for Apache loaded without errors. You should then confirm that theTeaRoom example site functions correctly. It may be that your installation ofApache is non-standard and the changes the installation script made were to aninactive configuration file.HTHJohnp.s. the default permissions for WebCat as installed are correct; allyou need to do is look at the demo site for the correct rights-- John PeacockDirector of Information Research and TechnologyRowman & Littlefield Publishing Group4501 Forbes BoulevardSuite HLanham, MD 20706301-459-3366 x.5010fax 301-429-5748-------------------------------------------------------------This message is sent to you because you are subscribed to the mailing list .To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail toWeb Archive of this list is at: http://webdna.smithmicro.com/-------------------------------------------------------------This message is sent to you because you are subscribed to the mailing list .To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/
Doug
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