Re: Strange intermittent WebDNA problems Workaround
This WebDNA talk-list message is from 2008
It keeps the original formatting.
numero = 70275
interpreted = N
texte = Strangely they have put an index page here in the last 48 hourshttp://license.smithmicro.com/Use little Snitch to log the calls. I server on w2003 and do not have a similar tool on my serverOn 21/05/2008, at 10:27 PM, Colin Sidwell wrote:> Hi,>> Are you sure that it phones home on port 80 ?>> Regards,>> Colin>> Stuart Tremain wrote:>> Same here.>> Just a thought ... it may be because the people having problems are >> getting a negative response from the licensing server due to an >> error.>> Try this:>> put an entry in your hosts file that sends licensing back to your >> local host, then it will only get a 404 error.>> On 21/05/2008, at 7:25 AM, Planet DJ (Chris W.) wrote:>>> I'm on WebCat v4.x on a Win2003 Server, and am not experiencing >>> this issue that others have mentioned.>>>>>> Chris Whybrew>>> Sr. Account Manager>>> PLANET DJ, INC.>>> (775) 323-1540>>> www.planetdj.com>>>>>> ---------- Original Message ---------------------------------->>> From: Colin Sidwell
>>> Reply-To: "WebDNA Talk" >>> Date: Tue, 20 May 2008 17:38:41 +0100>>>>>> Hi,>>>>>> I believe that the phoning home thing was introduced in version 5, >>> can>>> anyone confirm this and if so is there anyone still using v4 and >>> if so,>>> are they having problems?>>>>>> As a side issue, SM are still using DNA for their site, so perhaps >>> they>>> are also having the same issue?>>>>>> Regards,>>>>>> Colin>>>>>>>>> Stuart Tremain wrote:>>>> For you guys that are using Mac OSX Server you should be able to >>>> use>>>> little snitch to see when WebDNA is calling home. Look for calls to>>>> http://license.smithmicro.com>>>>>>>> If the calls coincide with the crash, you have then worked out >>>> the first>>>> part of the problem. If you can work out what the call is and the>>>> expected response you can use "hosts" to route the call back to >>>> your own>>>> server. This is mostly theory but I would be interested to see >>>> what you>>>> come up with.>>>>>>>>>>>> On 20/05/2008, at 10:42 PM, Terry Wilson wrote:>>>>>>>>> Makes sense that the new acquisition would lead to server >>>>> upgrades;>>>>> maybe E Frontier came with better servers or something. You know >>>>> how>>>>> that is... get a new computer, and use it as a chance to do some>>>>> housecleaning.>>>>>>>>>> "What's this 'Phone Home' utilty? Anybody know? Do we need it?">>>>>>>>>> "Nah... it's old; probably just some shareware from 90s. Leave it>>>>> behind.">>>>>>>>>> I can see something like that happening.>>>>>>>>>> Terry>>>>>>>>>>> Message-ID: <4831F6C2.1050402@euca.us>>>>>>> Date: Mon, 19 May 2008 16:53:06 -0500>>>>>> From: Donovan Brooke >>>>>> Subject: Re: Strange intermittent WebDNA problems Workaround>>>>>> Content-Type: text/plain; charset=us-ascii; format=flowed>>>>>> Content-Transfer-Encoding: 7bit>>>>>>>>>>>> webmaster wrote:>>>>>>> Purely as an FYI as it relates to the potential call home >>>>>>> issue of>>>>>>> WebCat. Smith Micro recently purchased E Frontier Software's >>>>>>> Poser>>>>>>> and their 3D content store. Now when you file a support ticket >>>>>>> and>>>>>>> or get a response from the Poser (SmithMicro) support team, the>>>>>>> domain of their mail server is a voice from the past, or>>>>>>> "pacific-coast.com" The timing of the SM support people using >>>>>>> the>>>>>>> pacific-coast.com domain and when I started seeing webCat dying>>>>>>> issue are about the same.>>>>>>>>>>>> That domain name has always been their "mail" domain (since they>>>>>> acquired PCS).>>>>>>>>>>>> Donovan>>>>>>>>>> -- >>>>> Terry Wilson | terry@terryfic.com | http://terryfic.com>>>>> http://WhosComing.com - a simplified, affordable online >>>>> reservation>>>>> system>>>>> http://TightJacket.com -- stylish protection for your laptop>>>>> -------------------------------------------------------------------------->>>>>>>>>> Attitude is the only difference between ordeal and adventure.>>>>>>>>>> ------------------------------------------------------------->>>>> This message is sent to you because you are subscribed to>>>>> the mailing list .>>>>> To unsubscribe, E-mail to: >>>>> To switch to the DIGEST mode, E-mail to>>>>> >>>>> Web Archive of this list is at: http://webdna.smithmicro.com/>>>>>>>>>>>> ------------------------------------------------------------->>>> This message is sent to you because you are subscribed to>>>> the mailing list .>>>> To unsubscribe, E-mail to: >>>> To switch to the DIGEST mode, E-mail to>>>> >>>> Web Archive of this list is at: http://webdna.smithmicro.com/>>>>>>>>>> ------------------------------------------------------------->>> This message is sent to you because you are subscribed to>>> the mailing list .>>> To unsubscribe, E-mail to: >>> To switch to the DIGEST mode, E-mail to >> >>>> Web Archive of this list is at: http://webdna.smithmicro.com/>>>>>>>>>>>>>>>>>>>>> ________________________________________________________________>>> Sent via the WebMail system at mail.planetdj.com>>>>>>>>>>>>>>>>>> ------------------------------------------------------------->>> This message is sent to you because you are subscribed to>>> the mailing list .>>> To unsubscribe, E-mail to: >>> To switch to the DIGEST mode, E-mail to >> >>>> Web Archive of this list is at: http://webdna.smithmicro.com/>> ------------------------------------------------------------->> This message is sent to you because you are subscribed to>> the mailing list .>> To unsubscribe, E-mail to: >> To switch to the DIGEST mode, E-mail to > >>> Web Archive of this list is at: http://webdna.smithmicro.com/>> -------------------------------------------------------------> This message is sent to you because you are subscribed to> the mailing list .> To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to >> Web Archive of this list is at: http://webdna.smithmicro.com/-------------------------------------------------------------This message is sent to you because you are subscribed to the mailing list .To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/
Associated Messages, from the most recent to the oldest:
Strangely they have put an index page here in the last 48 hourshttp://license.smithmicro.com/Use little Snitch to log the calls. I server on w2003 and do not have a similar tool on my serverOn 21/05/2008, at 10:27 PM, Colin Sidwell wrote:> Hi,>> Are you sure that it phones home on port 80 ?>> Regards,>> Colin>> Stuart Tremain wrote:>> Same here.>> Just a thought ... it may be because the people having problems are >> getting a negative response from the licensing server due to an >> error.>> Try this:>> put an entry in your hosts file that sends licensing back to your >> local host, then it will only get a 404 error.>> On 21/05/2008, at 7:25 AM, Planet DJ (Chris W.) wrote:>>> I'm on WebCat v4.x on a Win2003 Server, and am not experiencing >>> this issue that others have mentioned.>>>>>> Chris Whybrew>>> Sr. Account Manager>>> PLANET DJ, INC.>>> (775) 323-1540>>> www.planetdj.com>>>>>> ---------- Original Message ---------------------------------->>> From: Colin Sidwell >>> Reply-To: "WebDNA Talk" >>> Date: Tue, 20 May 2008 17:38:41 +0100>>>>>> Hi,>>>>>> I believe that the phoning home thing was introduced in version 5, >>> can>>> anyone confirm this and if so is there anyone still using v4 and >>> if so,>>> are they having problems?>>>>>> As a side issue, SM are still using DNA for their site, so perhaps >>> they>>> are also having the same issue?>>>>>> Regards,>>>>>> Colin>>>>>>>>> Stuart Tremain wrote:>>>> For you guys that are using Mac OSX Server you should be able to >>>> use>>>> little snitch to see when WebDNA is calling home. Look for calls to>>>> http://license.smithmicro.com>>>>>>>> If the calls coincide with the crash, you have then worked out >>>> the first>>>> part of the problem. If you can work out what the call is and the>>>> expected response you can use "hosts" to route the call back to >>>> your own>>>> server. This is mostly theory but I would be interested to see >>>> what you>>>> come up with.>>>>>>>>>>>> On 20/05/2008, at 10:42 PM, Terry Wilson wrote:>>>>>>>>> Makes sense that the new acquisition would lead to server >>>>> upgrades;>>>>> maybe E Frontier came with better servers or something. You know >>>>> how>>>>> that is... get a new computer, and use it as a chance to do some>>>>> housecleaning.>>>>>>>>>> "What's this 'Phone Home' utilty? Anybody know? Do we need it?">>>>>>>>>> "Nah... it's old; probably just some shareware from 90s. Leave it>>>>> behind.">>>>>>>>>> I can see something like that happening.>>>>>>>>>> Terry>>>>>>>>>>> Message-ID: <4831F6C2.1050402@euca.us>>>>>>> Date: Mon, 19 May 2008 16:53:06 -0500>>>>>> From: Donovan Brooke >>>>>> Subject: Re: Strange intermittent WebDNA problems Workaround>>>>>> Content-Type: text/plain; charset=us-ascii; format=flowed>>>>>> Content-Transfer-Encoding: 7bit>>>>>>>>>>>> webmaster wrote:>>>>>>> Purely as an FYI as it relates to the potential call home >>>>>>> issue of>>>>>>> WebCat. Smith Micro recently purchased E Frontier Software's >>>>>>> Poser>>>>>>> and their 3D content store. Now when you file a support ticket >>>>>>> and>>>>>>> or get a response from the Poser (SmithMicro) support team, the>>>>>>> domain of their mail server is a voice from the past, or>>>>>>> "pacific-coast.com" The timing of the SM support people using >>>>>>> the>>>>>>> pacific-coast.com domain and when I started seeing webCat dying>>>>>>> issue are about the same.>>>>>>>>>>>> That domain name has always been their "mail" domain (since they>>>>>> acquired PCS).>>>>>>>>>>>> Donovan>>>>>>>>>> -- >>>>> Terry Wilson | terry@terryfic.com | http://terryfic.com>>>>> http://WhosComing.com - a simplified, affordable online >>>>> reservation>>>>> system>>>>> http://TightJacket.com -- stylish protection for your laptop>>>>> -------------------------------------------------------------------------->>>>>>>>>> Attitude is the only difference between ordeal and adventure.>>>>>>>>>> ------------------------------------------------------------->>>>> This message is sent to you because you are subscribed to>>>>> the mailing list .>>>>> To unsubscribe, E-mail to: >>>>> To switch to the DIGEST mode, E-mail to>>>>> >>>>> Web Archive of this list is at: http://webdna.smithmicro.com/>>>>>>>>>>>> ------------------------------------------------------------->>>> This message is sent to you because you are subscribed to>>>> the mailing list .>>>> To unsubscribe, E-mail to: >>>> To switch to the DIGEST mode, E-mail to>>>> >>>> Web Archive of this list is at: http://webdna.smithmicro.com/>>>>>>>>>> ------------------------------------------------------------->>> This message is sent to you because you are subscribed to>>> the mailing list .>>> To unsubscribe, E-mail to: >>> To switch to the DIGEST mode, E-mail to >> >>>> Web Archive of this list is at: http://webdna.smithmicro.com/>>>>>>>>>>>>>>>>>>>>> ________________________________________________________________>>> Sent via the WebMail system at mail.planetdj.com>>>>>>>>>>>>>>>>>> ------------------------------------------------------------->>> This message is sent to you because you are subscribed to>>> the mailing list .>>> To unsubscribe, E-mail to: >>> To switch to the DIGEST mode, E-mail to >> >>>> Web Archive of this list is at: http://webdna.smithmicro.com/>> ------------------------------------------------------------->> This message is sent to you because you are subscribed to>> the mailing list .>> To unsubscribe, E-mail to: >> To switch to the DIGEST mode, E-mail to > >>> Web Archive of this list is at: http://webdna.smithmicro.com/>> -------------------------------------------------------------> This message is sent to you because you are subscribed to> the mailing list .> To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to >> Web Archive of this list is at: http://webdna.smithmicro.com/-------------------------------------------------------------This message is sent to you because you are subscribed to the mailing list .To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/
Stuart Tremain
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