Re: Strange intermittent WebDNA problems Workaround

This WebDNA talk-list message is from

2008


It keeps the original formatting.
numero = 70267
interpreted = N
texte = I'm on WebCat v4.x on a Win2003 Server, and am not experiencing this issue that others have mentioned. Chris Whybrew Sr. Account Manager PLANET DJ, INC. (775) 323-1540 www.planetdj.com ---------- Original Message ---------------------------------- From: Colin Sidwell Reply-To: "WebDNA Talk" Date: Tue, 20 May 2008 17:38:41 +0100 Hi, I believe that the phoning home thing was introduced in version 5, can anyone confirm this and if so is there anyone still using v4 and if so, are they having problems? As a side issue, SM are still using DNA for their site, so perhaps they are also having the same issue? Regards, Colin Stuart Tremain wrote: > For you guys that are using Mac OSX Server you should be able to use > little snitch to see when WebDNA is calling home. Look for calls to > http://license.smithmicro.com > > If the calls coincide with the crash, you have then worked out the first > part of the problem. If you can work out what the call is and the > expected response you can use "hosts" to route the call back to your own > server. This is mostly theory but I would be interested to see what you > come up with. > > > On 20/05/2008, at 10:42 PM, Terry Wilson wrote: > >> Makes sense that the new acquisition would lead to server upgrades; >> maybe E Frontier came with better servers or something. You know how >> that is... get a new computer, and use it as a chance to do some >> housecleaning. >> >> "What's this 'Phone Home' utilty? Anybody know? Do we need it?" >> >> "Nah... it's old; probably just some shareware from 90s. Leave it >> behind." >> >> I can see something like that happening. >> >> Terry >> >>> Message-ID: <4831F6C2.1050402@euca.us> >>> Date: Mon, 19 May 2008 16:53:06 -0500 >>> From: Donovan Brooke >>> Subject: Re: Strange intermittent WebDNA problems Workaround >>> Content-Type: text/plain; charset=us-ascii; format=flowed >>> Content-Transfer-Encoding: 7bit >>> >>> webmaster wrote: >>>> Purely as an FYI as it relates to the potential call home issue of >>>> WebCat. Smith Micro recently purchased E Frontier Software's Poser >>>> and their 3D content store. Now when you file a support ticket and >>>> or get a response from the Poser (SmithMicro) support team, the >>>> domain of their mail server is a voice from the past, or >>>> "pacific-coast.com" The timing of the SM support people using the >>>> pacific-coast.com domain and when I started seeing webCat dying >>>> issue are about the same. >>> >>> That domain name has always been their "mail" domain (since they >>> acquired PCS). >>> >>> Donovan >> >> -- >> Terry Wilson | terry@terryfic.com | http://terryfic.com >> http://WhosComing.com - a simplified, affordable online reservation >> system >> http://TightJacket.com -- stylish protection for your laptop >> -------------------------------------------------------------------------- >> >> Attitude is the only difference between ordeal and adventure. >> >> ------------------------------------------------------------- >> This message is sent to you because you are subscribed to >> the mailing list . >> To unsubscribe, E-mail to: >> To switch to the DIGEST mode, E-mail to >> >> Web Archive of this list is at: http://webdna.smithmicro.com/ > > > ------------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to > > Web Archive of this list is at: http://webdna.smithmicro.com/ > ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/ ________________________________________________________________ Sent via the WebMail system at mail.planetdj.com ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/ Associated Messages, from the most recent to the oldest:

    
  1. Re: Strange intermittent WebDNA problems Workaround ( Stuart Tremain 2008)
  2. Re: Strange intermittent WebDNA problems Workaround ( Terry Wilson 2008)
  3. Re: Strange intermittent WebDNA problems Workaround ( "Michael A. DeLorenzo" 2008)
  4. Re: Strange intermittent WebDNA problems Workaround ( Colin Sidwell 2008)
  5. Re: Strange intermittent WebDNA problems Workaround ( "Robie Blair" 2008)
  6. Re: Strange intermittent WebDNA problems Workaround ( Christer Olsson 2008)
  7. Re: Strange intermittent WebDNA problems Workaround ( Stuart Tremain 2008)
  8. Re: Strange intermittent WebDNA problems Workaround ( Colin Sidwell 2008)
  9. Re: Strange intermittent WebDNA problems Workaround ( Pat McCormick 2008)
  10. Re: Strange intermittent WebDNA problems Workaround ( Bob Minor 2008)
  11. Re: Strange intermittent WebDNA problems Workaround ( Mark Bergkvist 2008)
  12. Re: Strange intermittent WebDNA problems Workaround ( "Dennis J. Bonsall, Jr." 2008)
  13. Re: Strange intermittent WebDNA problems Workaround ( Lester 2008)
  14. Re: Strange intermittent WebDNA problems Workaround ( Stuart Tremain 2008)
  15. Re: Strange intermittent WebDNA problems Workaround ( "Planet DJ (Chris W.)" 2008)
  16. Re: Strange intermittent WebDNA problems Workaround ( Colin Sidwell 2008)
  17. Re: Strange intermittent WebDNA problems Workaround ( Chris 2008)
  18. Re: Strange intermittent WebDNA problems Workaround ( Colin Sidwell 2008)
  19. Re: Strange intermittent WebDNA problems Workaround ( Stuart Tremain 2008)
  20. Re: Strange intermittent WebDNA problems Workaround ( Terry Wilson 2008)
  21. Re: Strange intermittent WebDNA problems Workaround ( Donovan Brooke 2008)
  22. Re: Strange intermittent WebDNA problems Workaround ( webmaster 2008)
  23. Re: Strange intermittent WebDNA problems Workaround ( Colin Sidwell 2008)
  24. Re: Strange intermittent WebDNA problems Workaround ( Rob 2008)
  25. Re: Strange intermittent WebDNA problems Workaround ( Colin Sidwell 2008)
I'm on WebCat v4.x on a Win2003 Server, and am not experiencing this issue that others have mentioned. Chris Whybrew Sr. Account Manager PLANET DJ, INC. (775) 323-1540 www.planetdj.com ---------- Original Message ---------------------------------- From: Colin Sidwell Reply-To: "WebDNA Talk" Date: Tue, 20 May 2008 17:38:41 +0100 Hi, I believe that the phoning home thing was introduced in version 5, can anyone confirm this and if so is there anyone still using v4 and if so, are they having problems? As a side issue, SM are still using DNA for their site, so perhaps they are also having the same issue? Regards, Colin Stuart Tremain wrote: > For you guys that are using Mac OSX Server you should be able to use > little snitch to see when WebDNA is calling home. Look for calls to > http://license.smithmicro.com > > If the calls coincide with the crash, you have then worked out the first > part of the problem. If you can work out what the call is and the > expected response you can use "hosts" to route the call back to your own > server. This is mostly theory but I would be interested to see what you > come up with. > > > On 20/05/2008, at 10:42 PM, Terry Wilson wrote: > >> Makes sense that the new acquisition would lead to server upgrades; >> maybe E Frontier came with better servers or something. You know how >> that is... get a new computer, and use it as a chance to do some >> housecleaning. >> >> "What's this 'Phone Home' utilty? Anybody know? Do we need it?" >> >> "Nah... it's old; probably just some shareware from 90s. Leave it >> behind." >> >> I can see something like that happening. >> >> Terry >> >>> Message-ID: <4831F6C2.1050402@euca.us> >>> Date: Mon, 19 May 2008 16:53:06 -0500 >>> From: Donovan Brooke >>> Subject: Re: Strange intermittent WebDNA problems Workaround >>> Content-Type: text/plain; charset=us-ascii; format=flowed >>> Content-Transfer-Encoding: 7bit >>> >>> webmaster wrote: >>>> Purely as an FYI as it relates to the potential call home issue of >>>> WebCat. Smith Micro recently purchased E Frontier Software's Poser >>>> and their 3D content store. Now when you file a support ticket and >>>> or get a response from the Poser (SmithMicro) support team, the >>>> domain of their mail server is a voice from the past, or >>>> "pacific-coast.com" The timing of the SM support people using the >>>> pacific-coast.com domain and when I started seeing webCat dying >>>> issue are about the same. >>> >>> That domain name has always been their "mail" domain (since they >>> acquired PCS). >>> >>> Donovan >> >> -- >> Terry Wilson | terry@terryfic.com | http://terryfic.com >> http://WhosComing.com - a simplified, affordable online reservation >> system >> http://TightJacket.com -- stylish protection for your laptop >> -------------------------------------------------------------------------- >> >> Attitude is the only difference between ordeal and adventure. >> >> ------------------------------------------------------------- >> This message is sent to you because you are subscribed to >> the mailing list . >> To unsubscribe, E-mail to: >> To switch to the DIGEST mode, E-mail to >> >> Web Archive of this list is at: http://webdna.smithmicro.com/ > > > ------------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to > > Web Archive of this list is at: http://webdna.smithmicro.com/ > ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/ ________________________________________________________________ Sent via the WebMail system at mail.planetdj.com ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/ "Planet DJ (Chris W.)"

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