Re: Strange intermittent WebDNA problems Workaround
This WebDNA talk-list message is from 2008
It keeps the original formatting.
numero = 70281
interpreted = N
texte = I'm on 4.0.1 and mine does not seem to phone home.Michael-----Original Message-----From: WebDNA Talk [mailto:WebDNA-Talk@talk.smithmicro.com] On Behalf OfColin SidwellSent: Wednesday, May 21, 2008 2:37 PMTo: WebDNA TalkSubject: Re: Strange intermittent WebDNA problems WorkaroundI seem to remember that phoning home started with v4.5.1, anyone know this for sure?Regards,ColinRobie Blair wrote:> I am still running 4.5.1 on Windows and have these problems too. > A couple of years ago, I got a call from my ISP because Smith-Micro> contacted them and told them that I was running an illegal serial numberon> my server. My ISP wanted to shut my server down because of this. > After ripping into Smith-Micro for making such a mistake and handling itso> poorly, they reissued me a different serial number that didn't conflictwith> some other serial number they issued.> With that said, when WebDNA calls home, the serial number is one of this> things that gets passed, along with an IP address, and who knows whatelse.> > > They really should issue a patch to fix this. After all, one could view> this as a 'denial of service' that causes the software to fail. Someone> wanna report them to the FBI? ;-)> > Robie> > Robie Blair> Manager of Web Technology> BlairCraft, LLC www.BlairCraft.com> rblair@blaircraft.com 719.930.9571> > > -----Original Message-----> From: Colin Sidwell [mailto:webdna@idealinternet.co.uk] > Sent: Tuesday, May 20, 2008 10:39 AM> Subject: Re: Strange intermittent WebDNA problems Workaround> > Hi,> > I believe that the phoning home thing was introduced in version 5, can > anyone confirm this and if so is there anyone still using v4 and if so, > are they having problems?> > As a side issue, SM are still using DNA for their site, so perhaps they > are also having the same issue?> > Regards,> > Colin> > > Stuart Tremain wrote:>> For you guys that are using Mac OSX Server you should be able to use >> little snitch to see when WebDNA is calling home. Look for calls to >> http://license.smithmicro.com>>>> If the calls coincide with the crash, you have then worked out the first >> part of the problem. If you can work out what the call is and the >> expected response you can use "hosts" to route the call back to your own >> server. This is mostly theory but I would be interested to see what you >> come up with.>>>>>> On 20/05/2008, at 10:42 PM, Terry Wilson wrote:>>>>> Makes sense that the new acquisition would lead to server upgrades; >>> maybe E Frontier came with better servers or something. You know how >>> that is... get a new computer, and use it as a chance to do some >>> housecleaning.>>>>>> "What's this 'Phone Home' utilty? Anybody know? Do we need it?">>>>>> "Nah... it's old; probably just some shareware from 90s. Leave it >>> behind.">>>>>> I can see something like that happening.>>>>>> Terry>>>>>>> Message-ID: <4831F6C2.1050402@euca.us>>>>> Date: Mon, 19 May 2008 16:53:06 -0500>>>> From: Donovan Brooke
>>>> Subject: Re: Strange intermittent WebDNA problems Workaround>>>> Content-Type: text/plain; charset=us-ascii; format=flowed>>>> Content-Transfer-Encoding: 7bit>>>>>>>> webmaster wrote:>>>>> Purely as an FYI as it relates to the potential call home issue of >>>>> WebCat. Smith Micro recently purchased E Frontier Software's Poser >>>>> and their 3D content store. Now when you file a support ticket and >>>>> or get a response from the Poser (SmithMicro) support team, the >>>>> domain of their mail server is a voice from the past, or >>>>> "pacific-coast.com" The timing of the SM support people using the >>>>> pacific-coast.com domain and when I started seeing webCat dying >>>>> issue are about the same.>>>> That domain name has always been their "mail" domain (since they >>>> acquired PCS).>>>>>>>> Donovan>>> -- >>> Terry Wilson | terry@terryfic.com | http://terryfic.com>>> http://WhosComing.com - a simplified, affordable online reservation >>> system>>> http://TightJacket.com -- stylish protection for your laptop>>>> -------------------------------------------------------------------------->>> Attitude is the only difference between ordeal and adventure.>>>>>> ------------------------------------------------------------->>> This message is sent to you because you are subscribed to>>> the mailing list .>>> To unsubscribe, E-mail to: >>> To switch to the DIGEST mode, E-mail to >>> >>> Web Archive of this list is at: http://webdna.smithmicro.com/>>>> ------------------------------------------------------------->> This message is sent to you because you are subscribed to>> the mailing list .>> To unsubscribe, E-mail to: >> To switch to the DIGEST mode, E-mail to >> >> Web Archive of this list is at: http://webdna.smithmicro.com/>>> > > > -------------------------------------------------------------> This message is sent to you because you are subscribed to> the mailing list .> To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to> Web Archive of this list is at: http://webdna.smithmicro.com/> -------------------------------------------------------------This message is sent to you because you are subscribed to the mailing list .To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail toWeb Archive of this list is at: http://webdna.smithmicro.com/-------------------------------------------------------------This message is sent to you because you are subscribed to the mailing list .To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/
Associated Messages, from the most recent to the oldest:
I'm on 4.0.1 and mine does not seem to phone home.Michael-----Original Message-----From: WebDNA Talk [mailto:WebDNA-Talk@talk.smithmicro.com] On Behalf OfColin SidwellSent: Wednesday, May 21, 2008 2:37 PMTo: WebDNA TalkSubject: Re: Strange intermittent WebDNA problems WorkaroundI seem to remember that phoning home started with v4.5.1, anyone know this for sure?Regards,ColinRobie Blair wrote:> I am still running 4.5.1 on Windows and have these problems too. > A couple of years ago, I got a call from my ISP because Smith-Micro> contacted them and told them that I was running an illegal serial numberon> my server. My ISP wanted to shut my server down because of this. > After ripping into Smith-Micro for making such a mistake and handling itso> poorly, they reissued me a different serial number that didn't conflictwith> some other serial number they issued.> With that said, when WebDNA calls home, the serial number is one of this> things that gets passed, along with an IP address, and who knows whatelse.> > > They really should issue a patch to fix this. After all, one could view> this as a 'denial of service' that causes the software to fail. Someone> wanna report them to the FBI? ;-)> > Robie> > Robie Blair> Manager of Web Technology> BlairCraft, LLC www.BlairCraft.com> rblair@blaircraft.com 719.930.9571> > > -----Original Message-----> From: Colin Sidwell [mailto:webdna@idealinternet.co.uk] > Sent: Tuesday, May 20, 2008 10:39 AM> Subject: Re: Strange intermittent WebDNA problems Workaround> > Hi,> > I believe that the phoning home thing was introduced in version 5, can > anyone confirm this and if so is there anyone still using v4 and if so, > are they having problems?> > As a side issue, SM are still using DNA for their site, so perhaps they > are also having the same issue?> > Regards,> > Colin> > > Stuart Tremain wrote:>> For you guys that are using Mac OSX Server you should be able to use >> little snitch to see when WebDNA is calling home. Look for calls to >> http://license.smithmicro.com>>>> If the calls coincide with the crash, you have then worked out the first >> part of the problem. If you can work out what the call is and the >> expected response you can use "hosts" to route the call back to your own >> server. This is mostly theory but I would be interested to see what you >> come up with.>>>>>> On 20/05/2008, at 10:42 PM, Terry Wilson wrote:>>>>> Makes sense that the new acquisition would lead to server upgrades; >>> maybe E Frontier came with better servers or something. You know how >>> that is... get a new computer, and use it as a chance to do some >>> housecleaning.>>>>>> "What's this 'Phone Home' utilty? Anybody know? Do we need it?">>>>>> "Nah... it's old; probably just some shareware from 90s. Leave it >>> behind.">>>>>> I can see something like that happening.>>>>>> Terry>>>>>>> Message-ID: <4831F6C2.1050402@euca.us>>>>> Date: Mon, 19 May 2008 16:53:06 -0500>>>> From: Donovan Brooke >>>> Subject: Re: Strange intermittent WebDNA problems Workaround>>>> Content-Type: text/plain; charset=us-ascii; format=flowed>>>> Content-Transfer-Encoding: 7bit>>>>>>>> webmaster wrote:>>>>> Purely as an FYI as it relates to the potential call home issue of >>>>> WebCat. Smith Micro recently purchased E Frontier Software's Poser >>>>> and their 3D content store. Now when you file a support ticket and >>>>> or get a response from the Poser (SmithMicro) support team, the >>>>> domain of their mail server is a voice from the past, or >>>>> "pacific-coast.com" The timing of the SM support people using the >>>>> pacific-coast.com domain and when I started seeing webCat dying >>>>> issue are about the same.>>>> That domain name has always been their "mail" domain (since they >>>> acquired PCS).>>>>>>>> Donovan>>> -- >>> Terry Wilson | terry@terryfic.com | http://terryfic.com>>> http://WhosComing.com - a simplified, affordable online reservation >>> system>>> http://TightJacket.com -- stylish protection for your laptop>>>> -------------------------------------------------------------------------->>> Attitude is the only difference between ordeal and adventure.>>>>>> ------------------------------------------------------------->>> This message is sent to you because you are subscribed to>>> the mailing list .>>> To unsubscribe, E-mail to: >>> To switch to the DIGEST mode, E-mail to >>> >>> Web Archive of this list is at: http://webdna.smithmicro.com/>>>> ------------------------------------------------------------->> This message is sent to you because you are subscribed to>> the mailing list .>> To unsubscribe, E-mail to: >> To switch to the DIGEST mode, E-mail to >> >> Web Archive of this list is at: http://webdna.smithmicro.com/>>> > > > -------------------------------------------------------------> This message is sent to you because you are subscribed to> the mailing list .> To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to> Web Archive of this list is at: http://webdna.smithmicro.com/> -------------------------------------------------------------This message is sent to you because you are subscribed to the mailing list .To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail toWeb Archive of this list is at: http://webdna.smithmicro.com/-------------------------------------------------------------This message is sent to you because you are subscribed to the mailing list .To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/
"Michael A. DeLorenzo"
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