Re: Orders coming up blank
This WebDNA talk-list message is from 2004
It keeps the original formatting.
numero = 59258
interpreted = N
texte = It is on webcatalog 6 on a MAC OS X. The main question I guess is: What would cause an order to be emailed or written to an orders db with blank cart information. All other data is in there except for cart information. This does not happen all the time, just like 1-2 on every 10 orders. Original Message: >From: Donovan Brooke
>To: "WebDNA Talk" >Subject: Re: Orders coming up blank >Date: Thu, 02 Sep 2004 11:42:34 -0500 >stephen@msrit.com wrote: >> I recently moved my site to a new server. All is well, but now some orders come in with the shopping cart blank. The Invoice information is there and the grand total but no cart items. It's not all orders, just maybe every 2 out of 10. >> The site is real fast except when the thankyou page comes up that sends the confirm email, updates an archive orders db and download orders db, takes a long time. >> This did not happen before and none of the code has changed. >> Anyone have an idea of what makes the cart come in empty so I could try to trouble shoot? >> >> Thanks. > >Hi Stephen, >I think we'd need some clearer info to troubleshoot. Be Specific... > >First list what Product, version, and OS you are using... >Is this a storebuilder store? >When you say "come in" do you mean an email comming in? >See if you can pinpoint a little more and explain that. > >Donovan > > >-- > =o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o > DONOVAN D. BROOKE Eucalyptus Design > <-Web Development (specializing in eCommerce), -> > <-Graphic Design, and Pre-Press Consultation -> > > ADDRESS:> Donovan Brooke > DBA Eucalyptus Design > N2862 Summerville Park Rd. > Lodi, WI 53555 > PH:> 1.608.592.3567 > Web:> http://www.euca.us > =o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o > >------------------------------------------------------------- >This message is sent to you because you are subscribed to > the mailing list . >To unsubscribe, E-mail to: >To switch to the DIGEST mode, E-mail to >Web Archive of this list is at: http://webdna.smithmicro.com/ > > ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/
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It is on webcatalog 6 on a MAC OS X. The main question I guess is: What would cause an order to be emailed or written to an orders db with blank cart information. All other data is in there except for cart information. This does not happen all the time, just like 1-2 on every 10 orders. Original Message: >From: Donovan Brooke >To: "WebDNA Talk" >Subject: Re: Orders coming up blank >Date: Thu, 02 Sep 2004 11:42:34 -0500 >stephen@msrit.com wrote: >> I recently moved my site to a new server. All is well, but now some orders come in with the shopping cart blank. The Invoice information is there and the grand total but no cart items. It's not all orders, just maybe every 2 out of 10. >> The site is real fast except when the thankyou page comes up that sends the confirm email, updates an archive orders db and download orders db, takes a long time. >> This did not happen before and none of the code has changed. >> Anyone have an idea of what makes the cart come in empty so I could try to trouble shoot? >> >> Thanks. > >Hi Stephen, >I think we'd need some clearer info to troubleshoot. Be Specific... > >First list what Product, version, and OS you are using... >Is this a storebuilder store? >When you say "come in" do you mean an email comming in? >See if you can pinpoint a little more and explain that. > >Donovan > > >-- > =o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o > DONOVAN D. BROOKE Eucalyptus Design > <-Web Development (specializing in eCommerce), -> > <-Graphic Design, and Pre-Press Consultation -> > > ADDRESS:> Donovan Brooke > DBA Eucalyptus Design > N2862 Summerville Park Rd. > Lodi, WI 53555 > PH:> 1.608.592.3567 > Web:> http://www.euca.us > =o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o=o > >------------------------------------------------------------- >This message is sent to you because you are subscribed to > the mailing list . >To unsubscribe, E-mail to: >To switch to the DIGEST mode, E-mail to >Web Archive of this list is at: http://webdna.smithmicro.com/ > > ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/
stephen@msrit.com
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