Re: Orders coming up blank
This WebDNA talk-list message is from 2004
It keeps the original formatting.
numero = 59308
interpreted = N
texte = Hi,Sorry for the late response... I'm unaware of anything new in 6.0 that willhelp with this problem. I was just going to tackle the upgrade first, thenfocus on the blank orders problem. If it resolves itself after the upgrade,I'll sure let you know! ;)Tana-----Original Message-----From: WebDNA Talk [mailto:WebDNA-Talk@talk.smithmicro.com]On Behalf Ofstephen@msrit.comSent: Friday, September 03, 2004 10:50 AMTo: WebDNA TalkSubject: Re: Orders coming up blankAre their new features in 6.0 that would help this problem?Please keep me posted of your status on moving to 6.0.ThanksOriginal Message:>From: "Tana Adams"
>To: "WebDNA Talk" >Subject: Re: Orders coming up blank>Date: Fri, 3 Sep 2004 09:59:28 -0700>I have the same problem as well. I'm in the process of upgrading to 6.0and>was hoping that problem was taken care of in that version.>>Tana>>-----Original Message----->From: WebDNA Talk [mailto:WebDNA-Talk@talk.smithmicro.com]On Behalf Of>Stuart Tremain>Sent: Thursday, September 02, 2004 3:55 PM>To: WebDNA Talk>Subject: Re: Orders coming up blank>>>I have come across the same problem.>>I have put it down to WebDNA moving the cart before it has finished>reading it and using the info contained in the cart to do your other db>changes etc.>>But I have some major read/write speed issues on our w2k server that I>just cant seem to solve :(>>>>On 02/09/2004, at 11:46 PM, stephen@msrit.com wrote:>>> I recently moved my site to a new server. All is well, but now some>> orders come in with the shopping cart blank. The Invoice information>> is there and the grand total but no cart items. It's not all orders,>> just maybe every 2 out of 10.>> The site is real fast except when the thankyou page comes up that>> sends the confirm email, updates an archive orders db and download>> orders db, takes a long time.>> This did not happen before and none of the code has changed.>> Anyone have an idea of what makes the cart come in empty so I could>> try to trouble shoot?>>>> Thanks.>>>>>>>> ------------------------------------------------------------->> This message is sent to you because you are subscribed to>> the mailing list .>> To unsubscribe, E-mail to: >> To switch to the DIGEST mode, E-mail to>> >> Web Archive of this list is at: http://webdna.smithmicro.com/>>>>>Regards>>Stuart Tremain>idfk web developments>114a/40 yeo street neutral bay 2089 australia>t +612 9908 2134>f +612 9908 4837>>>------------------------------------------------------------->This message is sent to you because you are subscribed to> the mailing list .>To unsubscribe, E-mail to: >To switch to the DIGEST mode, E-mail to>>Web Archive of this list is at: http://webdna.smithmicro.com/>>>------------------------------------------------------------->This message is sent to you because you are subscribed to> the mailing list .>To unsubscribe, E-mail to: >To switch to the DIGEST mode, E-mail to>Web Archive of this list is at: http://webdna.smithmicro.com/>>-------------------------------------------------------------This message is sent to you because you are subscribed to the mailing list .To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail toWeb Archive of this list is at: http://webdna.smithmicro.com/-------------------------------------------------------------This message is sent to you because you are subscribed to the mailing list .To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/
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Hi,Sorry for the late response... I'm unaware of anything new in 6.0 that willhelp with this problem. I was just going to tackle the upgrade first, thenfocus on the blank orders problem. If it resolves itself after the upgrade,I'll sure let you know! ;)Tana-----Original Message-----From: WebDNA Talk [mailto:WebDNA-Talk@talk.smithmicro.com]On Behalf Ofstephen@msrit.comSent: Friday, September 03, 2004 10:50 AMTo: WebDNA TalkSubject: Re: Orders coming up blankAre their new features in 6.0 that would help this problem?Please keep me posted of your status on moving to 6.0.ThanksOriginal Message:>From: "Tana Adams" >To: "WebDNA Talk" >Subject: Re: Orders coming up blank>Date: Fri, 3 Sep 2004 09:59:28 -0700>I have the same problem as well. I'm in the process of upgrading to 6.0and>was hoping that problem was taken care of in that version.>>Tana>>-----Original Message----->From: WebDNA Talk [mailto:WebDNA-Talk@talk.smithmicro.com]On Behalf Of>Stuart Tremain>Sent: Thursday, September 02, 2004 3:55 PM>To: WebDNA Talk>Subject: Re: Orders coming up blank>>>I have come across the same problem.>>I have put it down to WebDNA moving the cart before it has finished>reading it and using the info contained in the cart to do your other db>changes etc.>>But I have some major read/write speed issues on our w2k server that I>just cant seem to solve :(>>>>On 02/09/2004, at 11:46 PM, stephen@msrit.com wrote:>>> I recently moved my site to a new server. All is well, but now some>> orders come in with the shopping cart blank. The Invoice information>> is there and the grand total but no cart items. It's not all orders,>> just maybe every 2 out of 10.>> The site is real fast except when the thankyou page comes up that>> sends the confirm email, updates an archive orders db and download>> orders db, takes a long time.>> This did not happen before and none of the code has changed.>> Anyone have an idea of what makes the cart come in empty so I could>> try to trouble shoot?>>>> Thanks.>>>>>>>> ------------------------------------------------------------->> This message is sent to you because you are subscribed to>> the mailing list .>> To unsubscribe, E-mail to: >> To switch to the DIGEST mode, E-mail to>> >> Web Archive of this list is at: http://webdna.smithmicro.com/>>>>>Regards>>Stuart Tremain>idfk web developments>114a/40 yeo street neutral bay 2089 australia>t +612 9908 2134>f +612 9908 4837>>>------------------------------------------------------------->This message is sent to you because you are subscribed to> the mailing list .>To unsubscribe, E-mail to: >To switch to the DIGEST mode, E-mail to>>Web Archive of this list is at: http://webdna.smithmicro.com/>>>------------------------------------------------------------->This message is sent to you because you are subscribed to> the mailing list .>To unsubscribe, E-mail to: >To switch to the DIGEST mode, E-mail to>Web Archive of this list is at: http://webdna.smithmicro.com/>>-------------------------------------------------------------This message is sent to you because you are subscribed to the mailing list .To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail toWeb Archive of this list is at: http://webdna.smithmicro.com/-------------------------------------------------------------This message is sent to you because you are subscribed to the mailing list .To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/
"Tana Adams"
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