Re: Orders coming up blank

This WebDNA talk-list message is from

2004


It keeps the original formatting.
numero = 59302
interpreted = N
texte = Can the blank orders issue also be causing duplicate orders as well? Original Message: >From: Paul Willis >To: "WebDNA Talk" >Subject: Re: Orders coming up blank >Date: Tue, 7 Sep 2004 07:38:47 +0100 >Gregg mentioned that the site was running on 5.1 but what exact >version? Could this be the "Blank orders after update to 5.1" bug? >(check the archive for that phrase as a subject) > >If so the free upgrade to 5.1g should fix it (it did for us) > >Paul > >On 4 Sep 2004, at 01:04, Larry Goodhew wrote: > >> On my site, I had a similar problem that ended up being random. I did >> a >> [purchase cart=[cart]] and then tried to access the resulting order >> file >> shortly therafter in the code. The cart ended up being "in-transit" >> if the >> server had any kind of load on it and so the order file didn't exist >> yet. I >> did a [WaitForFile file=Orders/[cart]] and the problem went away. >> >> I am not sure where in the process you are getting the error as I >> haven't >> watched this thread closely but would look at the possibility that >> your file is >> somehow "in-transit" at this point in your program. >> >> ymmv >> >> Larry Goodhew >> >>> Usually the cause is a MoveFile inside of an open OrderFile context... >>> >>> Good luck chasing it down... >>> >>> On Sep 3, 2004, at 9:59 AM, Tana Adams wrote: >>> >>>> I have the same problem as well. I'm in the process of upgrading to >>>> 6.0 and >>>> was hoping that problem was taken care of in that version. >>>> >>>> Tana >>>> >>>> -----Original Message----- >>>> From: WebDNA Talk [mailto:WebDNA-Talk@talk.smithmicro.com]On Behalf >>>> Of >>>> Stuart Tremain >>>> Sent: Thursday, September 02, 2004 3:55 PM >>>> To: WebDNA Talk >>>> Subject: Re: Orders coming up blank >>>> >>>> >>>> I have come across the same problem. >>>> >>>> I have put it down to WebDNA moving the cart before it has finished >>>> reading it and using the info contained in the cart to do your other >>>> db >>>> changes etc. >>>> >>>> But I have some major read/write speed issues on our w2k server that >>>> I >>>> just cant seem to solve :( >>>> >>>> >>>> >>>> On 02/09/2004, at 11:46 PM, stephen@msrit.com wrote: >>>> >>>>> I recently moved my site to a new server. All is well, but now some >>>>> orders come in with the shopping cart blank. The Invoice >>>>> information >>>>> is there and the grand total but no cart items. It's not all >>>>> orders, >>>>> just maybe every 2 out of 10. >>>>> The site is real fast except when the thankyou page comes up that >>>>> sends the confirm email, updates an archive orders db and download >>>>> orders db, takes a long time. >>>>> This did not happen before and none of the code has changed. >>>>> Anyone have an idea of what makes the cart come in empty so I could >>>>> try to trouble shoot? >>>>> >>>>> Thanks. >>>>> >>>>> >>>>> >>>>> ------------------------------------------------------------- >>>>> This message is sent to you because you are subscribed to >>>>> the mailing list . >>>>> To unsubscribe, E-mail to: >>>>> To switch to the DIGEST mode, E-mail to >>>>> >>>>> Web Archive of this list is at: http://webdna.smithmicro.com/ >>>>> >>>>> >>>> Regards >>>> >>>> Stuart Tremain >>>> idfk web developments >>>> 114a/40 yeo street neutral bay 2089 australia >>>> t +612 9908 2134 >>>> f +612 9908 4837 >>>> >>>> >>>> ------------------------------------------------------------- >>>> This message is sent to you because you are subscribed to >>>> the mailing list . >>>> To unsubscribe, E-mail to: >>>> To switch to the DIGEST mode, E-mail to >>>> >>>> Web Archive of this list is at: http://webdna.smithmicro.com/ >>>> >>>> >>>> ------------------------------------------------------------- >>>> This message is sent to you because you are subscribed to >>>> the mailing list . >>>> To unsubscribe, E-mail to: >>>> To switch to the DIGEST mode, E-mail to >>>> >>>> Web Archive of this list is at: http://webdna.smithmicro.com/ >>>> >>>> >>> >>> Jay Van Vark >>> 'Guiding Positive Change in High-Tech Companies' >>> voice (858) 229-3102 >>> efax (801) 659-7952 >>> >>> http://www.VanVark.net >>> >>> >>> ------------------------------------------------------------- >>> This message is sent to you because you are subscribed to >>> the mailing list . >>> To unsubscribe, E-mail to: >>> To switch to the DIGEST mode, E-mail to >>> >>> Web Archive of this list is at: http://webdna.smithmicro.com/ >> >> >> >> ------------------------------------------------------------- >> This message is sent to you because you are subscribed to >> the mailing list . >> To unsubscribe, E-mail to: >> To switch to the DIGEST mode, E-mail to >> >> Web Archive of this list is at: http://webdna.smithmicro.com/ >> > > >------------------------------------------------------------- >This message is sent to you because you are subscribed to > the mailing list . >To unsubscribe, E-mail to: >To switch to the DIGEST mode, E-mail to >Web Archive of this list is at: http://webdna.smithmicro.com/ > > ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/ Associated Messages, from the most recent to the oldest:

    
  1. Re: Orders coming up blank ( Stuart Tremain 2004)
  2. Re: Orders coming up blank ( stephen@msrit.com 2004)
  3. Re: Orders coming up blank ( Paul Willis 2004)
  4. Re: Orders coming up blank ( "Tana Adams" 2004)
  5. Re: Orders coming up blank ( stephen@msrit.com 2004)
  6. Re: Orders coming up blank ( Paul Willis 2004)
  7. Re: Orders coming up blank ( "Larry Goodhew" 2004)
  8. Re: Orders coming up blank ( Jay Van Vark 2004)
  9. Re: Orders coming up blank ( stephen@msrit.com 2004)
  10. Re: Orders coming up blank ( Donovan Brooke 2004)
  11. Re: Orders coming up blank ( stephen@msrit.com 2004)
  12. Re: Orders coming up blank ( "Tana Adams" 2004)
  13. Re: Orders coming up blank ( Stuart Tremain 2004)
  14. Re: Orders coming up blank ( Donovan Brooke 2004)
  15. Re: Orders coming up blank ( stephen@msrit.com 2004)
  16. Re: Orders coming up blank ( Gregg Luhring 2004)
  17. Re: Orders coming up blank ( Donovan Brooke 2004)
  18. Orders coming up blank ( stephen@msrit.com 2004)
Can the blank orders issue also be causing duplicate orders as well? Original Message: >From: Paul Willis >To: "WebDNA Talk" >Subject: Re: Orders coming up blank >Date: Tue, 7 Sep 2004 07:38:47 +0100 >Gregg mentioned that the site was running on 5.1 but what exact >version? Could this be the "Blank orders after update to 5.1" bug? >(check the archive for that phrase as a subject) > >If so the free upgrade to 5.1g should fix it (it did for us) > >Paul > >On 4 Sep 2004, at 01:04, Larry Goodhew wrote: > >> On my site, I had a similar problem that ended up being random. I did >> a >> [purchase cart=[cart]] and then tried to access the resulting order >> file >> shortly therafter in the code. The cart ended up being "in-transit" >> if the >> server had any kind of load on it and so the order file didn't exist >> yet. I >> did a [WaitForFile file=Orders/[cart]] and the problem went away. >> >> I am not sure where in the process you are getting the error as I >> haven't >> watched this thread closely but would look at the possibility that >> your file is >> somehow "in-transit" at this point in your program. >> >> ymmv >> >> Larry Goodhew >> >>> Usually the cause is a MoveFile inside of an open OrderFile context... >>> >>> Good luck chasing it down... >>> >>> On Sep 3, 2004, at 9:59 AM, Tana Adams wrote: >>> >>>> I have the same problem as well. I'm in the process of upgrading to >>>> 6.0 and >>>> was hoping that problem was taken care of in that version. >>>> >>>> Tana >>>> >>>> -----Original Message----- >>>> From: WebDNA Talk [mailto:WebDNA-Talk@talk.smithmicro.com]On Behalf >>>> Of >>>> Stuart Tremain >>>> Sent: Thursday, September 02, 2004 3:55 PM >>>> To: WebDNA Talk >>>> Subject: Re: Orders coming up blank >>>> >>>> >>>> I have come across the same problem. >>>> >>>> I have put it down to WebDNA moving the cart before it has finished >>>> reading it and using the info contained in the cart to do your other >>>> db >>>> changes etc. >>>> >>>> But I have some major read/write speed issues on our w2k server that >>>> I >>>> just cant seem to solve :( >>>> >>>> >>>> >>>> On 02/09/2004, at 11:46 PM, stephen@msrit.com wrote: >>>> >>>>> I recently moved my site to a new server. All is well, but now some >>>>> orders come in with the shopping cart blank. The Invoice >>>>> information >>>>> is there and the grand total but no cart items. It's not all >>>>> orders, >>>>> just maybe every 2 out of 10. >>>>> The site is real fast except when the thankyou page comes up that >>>>> sends the confirm email, updates an archive orders db and download >>>>> orders db, takes a long time. >>>>> This did not happen before and none of the code has changed. >>>>> Anyone have an idea of what makes the cart come in empty so I could >>>>> try to trouble shoot? >>>>> >>>>> Thanks. >>>>> >>>>> >>>>> >>>>> ------------------------------------------------------------- >>>>> This message is sent to you because you are subscribed to >>>>> the mailing list . >>>>> To unsubscribe, E-mail to: >>>>> To switch to the DIGEST mode, E-mail to >>>>> >>>>> Web Archive of this list is at: http://webdna.smithmicro.com/ >>>>> >>>>> >>>> Regards >>>> >>>> Stuart Tremain >>>> idfk web developments >>>> 114a/40 yeo street neutral bay 2089 australia >>>> t +612 9908 2134 >>>> f +612 9908 4837 >>>> >>>> >>>> ------------------------------------------------------------- >>>> This message is sent to you because you are subscribed to >>>> the mailing list . >>>> To unsubscribe, E-mail to: >>>> To switch to the DIGEST mode, E-mail to >>>> >>>> Web Archive of this list is at: http://webdna.smithmicro.com/ >>>> >>>> >>>> ------------------------------------------------------------- >>>> This message is sent to you because you are subscribed to >>>> the mailing list . >>>> To unsubscribe, E-mail to: >>>> To switch to the DIGEST mode, E-mail to >>>> >>>> Web Archive of this list is at: http://webdna.smithmicro.com/ >>>> >>>> >>> >>> Jay Van Vark >>> 'Guiding Positive Change in High-Tech Companies' >>> voice (858) 229-3102 >>> efax (801) 659-7952 >>> >>> http://www.VanVark.net >>> >>> >>> ------------------------------------------------------------- >>> This message is sent to you because you are subscribed to >>> the mailing list . >>> To unsubscribe, E-mail to: >>> To switch to the DIGEST mode, E-mail to >>> >>> Web Archive of this list is at: http://webdna.smithmicro.com/ >> >> >> >> ------------------------------------------------------------- >> This message is sent to you because you are subscribed to >> the mailing list . >> To unsubscribe, E-mail to: >> To switch to the DIGEST mode, E-mail to >> >> Web Archive of this list is at: http://webdna.smithmicro.com/ >> > > >------------------------------------------------------------- >This message is sent to you because you are subscribed to > the mailing list . >To unsubscribe, E-mail to: >To switch to the DIGEST mode, E-mail to >Web Archive of this list is at: http://webdna.smithmicro.com/ > > ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/ stephen@msrit.com

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