Re: Orders coming up blank
This WebDNA talk-list message is from 2004
It keeps the original formatting.
numero = 59297
interpreted = N
texte = Gregg mentioned that the site was running on 5.1 but what exact version? Could this be the "Blank orders after update to 5.1" bug? (check the archive for that phrase as a subject) If so the free upgrade to 5.1g should fix it (it did for us) Paul On 4 Sep 2004, at 01:04, Larry Goodhew wrote: > On my site, I had a similar problem that ended up being random. I did > a > [purchase cart=[cart]] and then tried to access the resulting order > file > shortly therafter in the code. The cart ended up being "in-transit" > if the > server had any kind of load on it and so the order file didn't exist > yet. I > did a [WaitForFile file=Orders/[cart]] and the problem went away. > > I am not sure where in the process you are getting the error as I > haven't > watched this thread closely but would look at the possibility that > your file is > somehow "in-transit" at this point in your program. > > ymmv > > Larry Goodhew > >> Usually the cause is a MoveFile inside of an open OrderFile context... >> >> Good luck chasing it down... >> >> On Sep 3, 2004, at 9:59 AM, Tana Adams wrote: >> >>> I have the same problem as well. I'm in the process of upgrading to >>> 6.0 and >>> was hoping that problem was taken care of in that version. >>> >>> Tana >>> >>> -----Original Message----- >>> From: WebDNA Talk [mailto:WebDNA-Talk@talk.smithmicro.com]On Behalf >>> Of >>> Stuart Tremain >>> Sent: Thursday, September 02, 2004 3:55 PM >>> To: WebDNA Talk >>> Subject: Re: Orders coming up blank >>> >>> >>> I have come across the same problem. >>> >>> I have put it down to WebDNA moving the cart before it has finished >>> reading it and using the info contained in the cart to do your other >>> db >>> changes etc. >>> >>> But I have some major read/write speed issues on our w2k server that >>> I >>> just cant seem to solve :( >>> >>> >>> >>> On 02/09/2004, at 11:46 PM, stephen@msrit.com wrote: >>> >>>> I recently moved my site to a new server. All is well, but now some >>>> orders come in with the shopping cart blank. The Invoice >>>> information >>>> is there and the grand total but no cart items. It's not all >>>> orders, >>>> just maybe every 2 out of 10. >>>> The site is real fast except when the thankyou page comes up that >>>> sends the confirm email, updates an archive orders db and download >>>> orders db, takes a long time. >>>> This did not happen before and none of the code has changed. >>>> Anyone have an idea of what makes the cart come in empty so I could >>>> try to trouble shoot? >>>> >>>> Thanks. >>>> >>>> >>>> >>>> ------------------------------------------------------------- >>>> This message is sent to you because you are subscribed to >>>> the mailing list
. >>>> To unsubscribe, E-mail to: >>>> To switch to the DIGEST mode, E-mail to >>>> >>>> Web Archive of this list is at: http://webdna.smithmicro.com/ >>>> >>>> >>> Regards >>> >>> Stuart Tremain >>> idfk web developments >>> 114a/40 yeo street neutral bay 2089 australia >>> t +612 9908 2134 >>> f +612 9908 4837 >>> >>> >>> ------------------------------------------------------------- >>> This message is sent to you because you are subscribed to >>> the mailing list . >>> To unsubscribe, E-mail to: >>> To switch to the DIGEST mode, E-mail to >>> >>> Web Archive of this list is at: http://webdna.smithmicro.com/ >>> >>> >>> ------------------------------------------------------------- >>> This message is sent to you because you are subscribed to >>> the mailing list . >>> To unsubscribe, E-mail to: >>> To switch to the DIGEST mode, E-mail to >>> >>> Web Archive of this list is at: http://webdna.smithmicro.com/ >>> >>> >> >> Jay Van Vark >> 'Guiding Positive Change in High-Tech Companies' >> voice (858) 229-3102 >> efax (801) 659-7952 >> >> http://www.VanVark.net >> >> >> ------------------------------------------------------------- >> This message is sent to you because you are subscribed to >> the mailing list . >> To unsubscribe, E-mail to: >> To switch to the DIGEST mode, E-mail to >> >> Web Archive of this list is at: http://webdna.smithmicro.com/ > > > > ------------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to > > Web Archive of this list is at: http://webdna.smithmicro.com/ > ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/
Associated Messages, from the most recent to the oldest:
Gregg mentioned that the site was running on 5.1 but what exact version? Could this be the "Blank orders after update to 5.1" bug? (check the archive for that phrase as a subject) If so the free upgrade to 5.1g should fix it (it did for us) Paul On 4 Sep 2004, at 01:04, Larry Goodhew wrote: > On my site, I had a similar problem that ended up being random. I did > a > [purchase cart=[cart]] and then tried to access the resulting order > file > shortly therafter in the code. The cart ended up being "in-transit" > if the > server had any kind of load on it and so the order file didn't exist > yet. I > did a [WaitForFile file=Orders/[cart]] and the problem went away. > > I am not sure where in the process you are getting the error as I > haven't > watched this thread closely but would look at the possibility that > your file is > somehow "in-transit" at this point in your program. > > ymmv > > Larry Goodhew > >> Usually the cause is a MoveFile inside of an open OrderFile context... >> >> Good luck chasing it down... >> >> On Sep 3, 2004, at 9:59 AM, Tana Adams wrote: >> >>> I have the same problem as well. I'm in the process of upgrading to >>> 6.0 and >>> was hoping that problem was taken care of in that version. >>> >>> Tana >>> >>> -----Original Message----- >>> From: WebDNA Talk [mailto:WebDNA-Talk@talk.smithmicro.com]On Behalf >>> Of >>> Stuart Tremain >>> Sent: Thursday, September 02, 2004 3:55 PM >>> To: WebDNA Talk >>> Subject: Re: Orders coming up blank >>> >>> >>> I have come across the same problem. >>> >>> I have put it down to WebDNA moving the cart before it has finished >>> reading it and using the info contained in the cart to do your other >>> db >>> changes etc. >>> >>> But I have some major read/write speed issues on our w2k server that >>> I >>> just cant seem to solve :( >>> >>> >>> >>> On 02/09/2004, at 11:46 PM, stephen@msrit.com wrote: >>> >>>> I recently moved my site to a new server. All is well, but now some >>>> orders come in with the shopping cart blank. The Invoice >>>> information >>>> is there and the grand total but no cart items. It's not all >>>> orders, >>>> just maybe every 2 out of 10. >>>> The site is real fast except when the thankyou page comes up that >>>> sends the confirm email, updates an archive orders db and download >>>> orders db, takes a long time. >>>> This did not happen before and none of the code has changed. >>>> Anyone have an idea of what makes the cart come in empty so I could >>>> try to trouble shoot? >>>> >>>> Thanks. >>>> >>>> >>>> >>>> ------------------------------------------------------------- >>>> This message is sent to you because you are subscribed to >>>> the mailing list . >>>> To unsubscribe, E-mail to: >>>> To switch to the DIGEST mode, E-mail to >>>> >>>> Web Archive of this list is at: http://webdna.smithmicro.com/ >>>> >>>> >>> Regards >>> >>> Stuart Tremain >>> idfk web developments >>> 114a/40 yeo street neutral bay 2089 australia >>> t +612 9908 2134 >>> f +612 9908 4837 >>> >>> >>> ------------------------------------------------------------- >>> This message is sent to you because you are subscribed to >>> the mailing list . >>> To unsubscribe, E-mail to: >>> To switch to the DIGEST mode, E-mail to >>> >>> Web Archive of this list is at: http://webdna.smithmicro.com/ >>> >>> >>> ------------------------------------------------------------- >>> This message is sent to you because you are subscribed to >>> the mailing list . >>> To unsubscribe, E-mail to: >>> To switch to the DIGEST mode, E-mail to >>> >>> Web Archive of this list is at: http://webdna.smithmicro.com/ >>> >>> >> >> Jay Van Vark >> 'Guiding Positive Change in High-Tech Companies' >> voice (858) 229-3102 >> efax (801) 659-7952 >> >> http://www.VanVark.net >> >> >> ------------------------------------------------------------- >> This message is sent to you because you are subscribed to >> the mailing list . >> To unsubscribe, E-mail to: >> To switch to the DIGEST mode, E-mail to >> >> Web Archive of this list is at: http://webdna.smithmicro.com/ > > > > ------------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to > > Web Archive of this list is at: http://webdna.smithmicro.com/ > ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/
Paul Willis
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