Re: Error: this shopping cart has already been submitted and

This WebDNA talk-list message is from

2006


It keeps the original formatting.
numero = 66988
interpreted = N
texte = On Tue, 2 May 2006 09:43:25 -0400 David Cate wrote: >Hello, > >We're having a real problem with the WebDNA Storebuilder >preventing shoppers from buying products. > >I've seen this discussed on the list back in 2004, but >I'm not certain if there was a fix, but we're in a dire >need for at least a few directions. > >I've tested this as well and it seems during the checkout >something is happening that makes the user believe they >have already ordered the product, which they haven't. >This happens just after they enter their general data >and before the credit card auth page. > >Error: this shopping cart has already been submitted and >been approved > >Previous threads suggest this, but I'm not sure what it >means by looking in the store directory. Can someone >advise? > >Thanks. > >David Hi David, people are bookmarking your site (probably) and trying to purchase with a used cart. It is a classic issue with the passed session in a variable, and easily fixed with a small amount of code. I am not in my office right now but I'm sure I've posted a link to a page with the code. You could probably find it in the archives. Basically, you do a lookup to your orders.db on every page. If a cart number exists already, redirect to your home page. This causes the user to start fresh before they have added anything to the cart. - Donovan P.S. that is probably the issue.. but other things, such as a hard coded CART number, can cause this message as well. ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/ Associated Messages, from the most recent to the oldest:

    
  1. Re: Error: this shopping cart has already been submitted and ( Donovan Brooke 2006)
  2. Re: Error: this shopping cart has already been submitted and ( "paul" 2006)
  3. Re: Error: this shopping cart has already been submitted and ( Donovan Brooke 2006)
  4. Re: Error: this shopping cart has already been submitted and ( devaulw@onebox.com 2006)
  5. Re: Error: this shopping cart has already been submitted and ( "paul" 2006)
  6. Re: Error: this shopping cart has already been submitted and ( devaulw@onebox.com 2006)
  7. Re: Error: this shopping cart has already been submitted and ( "paul" 2006)
  8. Re: Error: this shopping cart has already been submitted and ( "Dan Strong" 2006)
  9. Re: Error: this shopping cart has already been submitted and ( "paul" 2006)
  10. Re: Error: this shopping cart has already been submitted and ( 2006)
  11. Re: Error: this shopping cart has already been submitted and ( devaulw@onebox.com 2006)
  12. Error: this shopping cart has already been submitted and been ( David Cate 2006)
On Tue, 2 May 2006 09:43:25 -0400 David Cate wrote: >Hello, > >We're having a real problem with the WebDNA Storebuilder >preventing shoppers from buying products. > >I've seen this discussed on the list back in 2004, but >I'm not certain if there was a fix, but we're in a dire >need for at least a few directions. > >I've tested this as well and it seems during the checkout >something is happening that makes the user believe they >have already ordered the product, which they haven't. >This happens just after they enter their general data >and before the credit card auth page. > >Error: this shopping cart has already been submitted and >been approved > >Previous threads suggest this, but I'm not sure what it >means by looking in the store directory. Can someone >advise? > >Thanks. > >David Hi David, people are bookmarking your site (probably) and trying to purchase with a used cart. It is a classic issue with the passed session in a variable, and easily fixed with a small amount of code. I am not in my office right now but I'm sure I've posted a link to a page with the code. You could probably find it in the archives. Basically, you do a lookup to your orders.db on every page. If a cart number exists already, redirect to your home page. This causes the user to start fresh before they have added anything to the cart. - Donovan P.S. that is probably the issue.. but other things, such as a hard coded CART number, can cause this message as well. ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/

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