Re: Error: this shopping cart has already been submitted and
This WebDNA talk-list message is from 2006
It keeps the original formatting.
numero = 66987
interpreted = N
texte = It could be a double click. The first click purchases the cart and the second click attempts to re-purchase. The second click is returns the error. It could also be a bookmark or external link that redirects the user to your site has the cart parameter set in the link. Some search engines do this in the archived links. You can check whether a cart has been used (perhaps on any page from where items will be added to the cart check the Orders folder for whether the cart exists) and if so, re-set the cart parameter using a redirect to [thisurl] without the cart. Regards, Bill -----Original Message----- From: David Cate
Sent: Tue, 2 May 2006 09:43:25 -0400 To: "WebDNA Talk" Subject: Error: this shopping cart has already been submitted and been approved Hello, We're having a real problem with the WebDNA Storebuilder preventing shoppers from buying products. I've seen this discussed on the list back in 2004, but I'm not certain if there was a fix, but we're in a dire need for at least a few directions. I've tested this as well and it seems during the checkout something is happening that makes the user believe they have already ordered the product, which they haven't. This happens just after they enter their general data and before the credit card auth page. Error: this shopping cart has already been submitted and been approved Previous threads suggest this, but I'm not sure what it means by looking in the store directory. Can someone advise? Thanks. David ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/ ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/
Associated Messages, from the most recent to the oldest:
It could be a double click. The first click purchases the cart and the second click attempts to re-purchase. The second click is returns the error. It could also be a bookmark or external link that redirects the user to your site has the cart parameter set in the link. Some search engines do this in the archived links. You can check whether a cart has been used (perhaps on any page from where items will be added to the cart check the Orders folder for whether the cart exists) and if so, re-set the cart parameter using a redirect to [thisurl] without the cart. Regards, Bill -----Original Message----- From: David Cate Sent: Tue, 2 May 2006 09:43:25 -0400 To: "WebDNA Talk" Subject: Error: this shopping cart has already been submitted and been approved Hello, We're having a real problem with the WebDNA Storebuilder preventing shoppers from buying products. I've seen this discussed on the list back in 2004, but I'm not certain if there was a fix, but we're in a dire need for at least a few directions. I've tested this as well and it seems during the checkout something is happening that makes the user believe they have already ordered the product, which they haven't. This happens just after they enter their general data and before the credit card auth page. Error: this shopping cart has already been submitted and been approved Previous threads suggest this, but I'm not sure what it means by looking in the store directory. Can someone advise? Thanks. David ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/ ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/
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