Re: I'm tired of all this!
This WebDNA talk-list message is from 2000
It keeps the original formatting.
numero = 27817
interpreted = N
texte = My ISP is the one handling most of the situation and no, it cannot be the way I am handling the situation. At this point I am at my wit's end. I am happy for you that you had good luck with tech support on your MAC version of webcat. Who did you speak with? Maybe the MAC person is more knowledgeable? Unfortunately the MAC person may not be as knowledgeable in the UNIX version though. Lucky you! More power to you.I kept the email sent to me by PCS and they also verbally told me it was BETA, but not until AFTER I bought it and AFTER a months of purchase.If you told me you worked for SM, yes that would make you somebody(for my purposes), but if you told me you worked for SM and could help me(and followed through) instead of offering me only cosmetic solutions to my problem that are not real solutions, then I think you would be somebody helpful and greatly appreciated.I want to go with what I want, yes, I want UNIX of webcat that installs easily as I was promised, but since I cannot get what I want is a refund. How do I get it? If it doesn't work for me, why not assist me in getting my money back? I gave it a valiant effort. I don't want a shopping cart that I can only go through ONLY the creators of the software for webhosting and it seems that's what I have at this point. Before buying it I was told I could install it on any UNIX server.Unless you go through what I am going through you can't understand what I am going through. You call it whining, but I call it last ditch effort in asking for assistance. You are defending someone because you have a camaraderie with that person, obviously so no matter how valid the content of my email is, your bias will be based on that camaraderie. I don't know who to contact for help since SM took over PCS so I am airing it here hoping that the right people come out and email me with offering to help but so far it hasn't happened and all I have received was backlash from people that don't care and are just being malicious.Parker wrote:> Heh.. wow.
;) > > M.B. wrote: > > [snip] > > > does have redhat 6 software, but like I said the SM people are not very knowledgeable or just not plain helpful in helping getting it installed properly. > > Hrm.. interesting. I was having a couple of issues with the MacOS X Server version of WebCat and got nothing but excellent support from SM. In fact it was downright amazing to me when I got a call _from_ them on several occasions! Could it be the way you're approaching the sitaution? > > > Are you reading my email thoroughly and carefully? If you are you would notice that I said I had bought a BETA version of Unix and wasn't told it was such so I had to exchange it, *exchange* it to the NT version (which I did not prefer), until the GOLD version of UNIX came out which was supposed to function alright. My only foolishness was trusting the PCS salespeople to be honest with > > me in the beginning. Had they been more honest it would have saved us all this trouble I am experiencing now. > > This would indeed be disturbing. I'm not aware of any software companies that really _sell_ beta software. There is a difference between having bugs and beta. Are you _sure_ it was beta and not just a bug or two? Did it specifically say 'beta' in the version info?!? That would surprise me a lot as it's not very professional. > > > You say who cares what platform I use? What you are suggesting is that I settle for what I don't want again. I tried that and you know perfectly well that the NT platform is less stable than UNIX. > > I think he is suggesting that you _should_ go with what you want because of the very fact that it really doesn't matter these days. PC/NT/Unix/MacOS... who cares... go with what you know and like. They all work fine. > > > I initially asked for help in my problem, not a lecture or interrogation. Are you in the position to help me, if so, are you done with the interrogation now so you can help me(if you can), or did I just waste my breathe on a nobody that doesn't even work for SM? > > So if I told you that I worked for Smith Micro that would make me 'somebody'?!? > > [snip massive personal attack] > > > Are you done now? > > > > Thank you again for your useless jabber. > > > > Kenneth Grome wrote: > > Take it from a stark raving WebCat newbie M.B. that if you take WebCat with a grain of salt (some tequila with that is also nice from time to time) and ask *detailed* questions with code snippets or actual errors from a log then you'll get WORLDS of advice and help even if it is obvious to the more seasoned user. Simply whining that 'it doesn't work' isn't very informative to all the > support people here (*free* support I might add.. well mostly.. ). Anyway, good luck sir! > > > > -- > Parker > Content Director > Zero Echo Inc. > > ------------------------------------------------------------- > Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. > To end your Mail problems go to . > > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to ------------------------------------------------------------- Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. To end your Mail problems go to .This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to
Associated Messages, from the most recent to the oldest:
My ISP is the one handling most of the situation and no, it cannot be the way I am handling the situation. At this point I am at my wit's end. I am happy for you that you had good luck with tech support on your MAC version of webcat. Who did you speak with? Maybe the MAC person is more knowledgeable? Unfortunately the MAC person may not be as knowledgeable in the UNIX version though. Lucky you! More power to you.I kept the email sent to me by PCS and they also verbally told me it was BETA, but not until AFTER I bought it and AFTER a months of purchase.If you told me you worked for SM, yes that would make you somebody(for my purposes), but if you told me you worked for SM and could help me(and followed through) instead of offering me only cosmetic solutions to my problem that are not real solutions, then I think you would be somebody helpful and greatly appreciated.I want to go with what I want, yes, I want UNIX of webcat that installs easily as I was promised, but since I cannot get what I want is a refund. How do I get it? If it doesn't work for me, why not assist me in getting my money back? I gave it a valiant effort. I don't want a shopping cart that I can only go through ONLY the creators of the software for webhosting and it seems that's what I have at this point. Before buying it I was told I could install it on any UNIX server.Unless you go through what I am going through you can't understand what I am going through. You call it whining, but I call it last ditch effort in asking for assistance. You are defending someone because you have a camaraderie with that person, obviously so no matter how valid the content of my email is, your bias will be based on that camaraderie. I don't know who to contact for help since SM took over PCS so I am airing it here hoping that the right people come out and email me with offering to help but so far it hasn't happened and all I have received was backlash from people that don't care and are just being malicious.Parker wrote:> Heh.. wow. ;) > > M.B. wrote: > > [snip] > > > does have redhat 6 software, but like I said the SM people are not very knowledgeable or just not plain helpful in helping getting it installed properly. > > Hrm.. interesting. I was having a couple of issues with the MacOS X Server version of WebCat and got nothing but excellent support from SM. In fact it was downright amazing to me when I got a call _from_ them on several occasions! Could it be the way you're approaching the sitaution? > > > Are you reading my email thoroughly and carefully? If you are you would notice that I said I had bought a BETA version of Unix and wasn't told it was such so I had to exchange it, *exchange* it to the NT version (which I did not prefer), until the GOLD version of UNIX came out which was supposed to function alright. My only foolishness was trusting the PCS salespeople to be honest with > > me in the beginning. Had they been more honest it would have saved us all this trouble I am experiencing now. > > This would indeed be disturbing. I'm not aware of any software companies that really _sell_ beta software. There is a difference between having bugs and beta. Are you _sure_ it was beta and not just a bug or two? Did it specifically say 'beta' in the version info?!? That would surprise me a lot as it's not very professional. > > > You say who cares what platform I use? What you are suggesting is that I settle for what I don't want again. I tried that and you know perfectly well that the NT platform is less stable than UNIX. > > I think he is suggesting that you _should_ go with what you want because of the very fact that it really doesn't matter these days. PC/NT/Unix/MacOS... who cares... go with what you know and like. They all work fine. > > > I initially asked for help in my problem, not a lecture or interrogation. Are you in the position to help me, if so, are you done with the interrogation now so you can help me(if you can), or did I just waste my breathe on a nobody that doesn't even work for SM? > > So if I told you that I worked for Smith Micro that would make me 'somebody'?!? > > [snip massive personal attack] > > > Are you done now? > > > > Thank you again for your useless jabber. > > > > Kenneth Grome wrote: > > Take it from a stark raving WebCat newbie M.B. that if you take WebCat with a grain of salt (some tequila with that is also nice from time to time) and ask *detailed* questions with code snippets or actual errors from a log then you'll get WORLDS of advice and help even if it is obvious to the more seasoned user. Simply whining that 'it doesn't work' isn't very informative to all the > support people here (*free* support I might add.. well mostly.. ). Anyway, good luck sir! > > > > -- > Parker > Content Director > Zero Echo Inc. > > ------------------------------------------------------------- > Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. > To end your Mail problems go to . > > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to ------------------------------------------------------------- Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. To end your Mail problems go to .This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to
M.B.
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