Re: I'm tired of all this!

This WebDNA talk-list message is from

2000


It keeps the original formatting.
numero = 27802
interpreted = N
texte = >I bought webcatalog last year (around June). I was told it would be EASY to install, no more >than a weekend.Installation has never taken me more than a few minutes for any new version. Developing a store is a different matter ... >I wasn't even told that the UNIX version was BETA and found out months later.Why did you even consider buying it *before* using the demo version? That's why they have a demo version -- so you can make sure it works!And why didn't you join this list until now? This is the webcatalog support list for the software you purchased. You should have been on this list from the very beginning. In fact you should have joined this list even *before* you bought the software, if for no other reason than to see what the actual users are saying about it. >After months of waiting (and looking for a webhosting company that webcatalog could work with), >I finally found one, and it aint cheap.PCS has been hosting webcatalog sites for years and they do NOT make you buy the software. Why didn't you just use them? You could have had your store online a year ago, easily. Others on this list have been hosting for quite some time as well, did it ever occur to you to save your money and just pay for a monthly webcatalog hosting service?I think you should never have purchased webcatalog in the first place until *AFTER* you settled on a hosting service. It's just plain foolish to buy software before you have chosen the computer it will be installed on, especially when the company that develops the software offers a free demo for you to install and use to prove to yourself that it's the right software for you. >They couldn't install the UNIX version so I asked for >the NT version even though it wasn't what I wanted.So instead of finding a hosting service that could actually handle the UNIX version you really wanted -- or instead of getting your own server and running the UNIX version yourself -- you decided to do what you did not want to do ... and now it seems you're complaining about that decision also?What's the big deal which platform you use? Who cares? If you want it up-and-running, then you should just get it running on ANY platform you can get it to run on -- in demo mode FIRST -- before you buy it of course. >The problem with webcat is that it says I created the database and all the templates but when >it says enter database there is an error reading no home.tpl found.1- What is the *exact* error message webcatalog displays when this happens? Please copy and paste it into your next post to this list, so we can see what kind of error message you are actually receiving. When asking for tech support, you need to describe specific situations and quote exact responses, otherwise we cannot understand the actual problem well wnough to suggest a solution.2- Did you actually look in the web folder hierarchy to see if the home.tpl page was created? If not, why not? If so, was it there or not? These are the kinds of things you need to explain very clearly ... >Now that you know basically what the story is, what can you suggest I do? BTW, I don't know who you are but I am assuming you work for Mirco Smith and could most probably help me out somehow.I do not work for Smith Micro, and I don't really care about all your problems with them. I am an expert webdna programmer however, and I thought you might be having a problem with the webdna code you have been writing -- a problem I could possibly help you with.Have you tried to learn any of the webdna language? Have you written any of your own webdna code? From what I can gather based on your email messages to this list, it sounds like all you've really done is tried to create a store with the storebuilder templates, and for some reason it didn't work on the UNIX box someone installed it on for you ...================================ Kenneth Grome, WebDNA Consultant 808-737-6499 http://webdna.net ================================------------------------------------------------------------- Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. To end your Mail problems go to .This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Associated Messages, from the most recent to the oldest:

    
  1. Re: I'm tired of all this! (Kimberly D Ingram 2000)
  2. Re: I'm tired of all this! (Nicolas Verhaeghe 2000)
  3. Re: I'm tired of all this! (Dale Therio 2000)
  4. Re: I'm tired of all this! (J Lane 2000)
  5. Re: I'm tired of all this! (Stuart Tremain 2000)
  6. Re: I'm tired of all this! (J Lane 2000)
  7. Re: I'm tired of all this! (Kenneth Grome 2000)
  8. Re: I'm tired of all this! (jhowarth 2000)
  9. Re: I'm tired of all this! (J Lane 2000)
  10. Re: I'm tired of all this! (J Lane 2000)
  11. Re: I'm tired of all this! (The Mooseman 2000)
  12. Re: I'm tired of all this! (M.B. 2000)
  13. Re: I'm tired of all this! (Glenn Busbin 2000)
  14. Re: I'm tired of all this! (Vince Medina 2000)
  15. Re: I'm tired of all this! (M.B. 2000)
  16. Re: I'm tired of all this! (M.B. 2000)
  17. Re: I'm tired of all this! (M.B. 2000)
  18. Re: I'm tired of all this! (Kenneth Grome 2000)
  19. Re: I'm tired of all this! (Parker 2000)
  20. Re: I'm tired of all this! (Vince Medina 2000)
  21. Re: I'm tired of all this! (Joseph D'Andrea 2000)
  22. Re: I'm tired of all this! (Kenneth Grome 2000)
  23. Re: I'm tired of all this! (M.B. 2000)
  24. Re: I'm tired of all this! (Parker 2000)
  25. Re: I'm tired of all this! (M.B. 2000)
  26. Re: I'm tired of all this! (Parker 2000)
  27. Re: I'm tired of all this! (WebDNA Support 2000)
  28. Re: I'm tired of all this! (M.B. 2000)
  29. Re: I'm tired of all this! (M.B. 2000)
  30. Re: I'm tired of all this! (M.B. 2000)
  31. Re: I'm tired of all this! (M.B. 2000)
  32. Re: I'm tired of all this! (Kenneth Grome 2000)
  33. Re: I'm tired of all this! (M.B. 2000)
  34. Re: I'm tired of all this! (Kenneth Grome 2000)
  35. Re: I'm tired of all this! (Vince Medina 2000)
  36. I'm tired of all this! (M.B. 2000)
>I bought webcatalog last year (around June). I was told it would be EASY to install, no more >than a weekend.Installation has never taken me more than a few minutes for any new version. Developing a store is a different matter ... >I wasn't even told that the UNIX version was BETA and found out months later.Why did you even consider buying it *before* using the demo version? That's why they have a demo version -- so you can make sure it works!And why didn't you join this list until now? This is the webcatalog support list for the software you purchased. You should have been on this list from the very beginning. In fact you should have joined this list even *before* you bought the software, if for no other reason than to see what the actual users are saying about it. >After months of waiting (and looking for a webhosting company that webcatalog could work with), >I finally found one, and it aint cheap.PCS has been hosting webcatalog sites for years and they do NOT make you buy the software. Why didn't you just use them? You could have had your store online a year ago, easily. Others on this list have been hosting for quite some time as well, did it ever occur to you to save your money and just pay for a monthly webcatalog hosting service?I think you should never have purchased webcatalog in the first place until *AFTER* you settled on a hosting service. It's just plain foolish to buy software before you have chosen the computer it will be installed on, especially when the company that develops the software offers a free demo for you to install and use to prove to yourself that it's the right software for you. >They couldn't install the UNIX version so I asked for >the NT version even though it wasn't what I wanted.So instead of finding a hosting service that could actually handle the UNIX version you really wanted -- or instead of getting your own server and running the UNIX version yourself -- you decided to do what you did not want to do ... and now it seems you're complaining about that decision also?What's the big deal which platform you use? Who cares? If you want it up-and-running, then you should just get it running on ANY platform you can get it to run on -- in demo mode FIRST -- before you buy it of course. >The problem with webcat is that it says I created the database and all the templates but when >it says enter database there is an error reading no home.tpl found.1- What is the *exact* error message webcatalog displays when this happens? Please copy and paste it into your next post to this list, so we can see what kind of error message you are actually receiving. When asking for tech support, you need to describe specific situations and quote exact responses, otherwise we cannot understand the actual problem well wnough to suggest a solution.2- Did you actually look in the web folder hierarchy to see if the home.tpl page was created? If not, why not? If so, was it there or not? These are the kinds of things you need to explain very clearly ... >Now that you know basically what the story is, what can you suggest I do? BTW, I don't know who you are but I am assuming you work for Mirco Smith and could most probably help me out somehow.I do not work for Smith Micro, and I don't really care about all your problems with them. I am an expert webdna programmer however, and I thought you might be having a problem with the webdna code you have been writing -- a problem I could possibly help you with.Have you tried to learn any of the webdna language? Have you written any of your own webdna code? From what I can gather based on your email messages to this list, it sounds like all you've really done is tried to create a store with the storebuilder templates, and for some reason it didn't work on the UNIX box someone installed it on for you ...================================ Kenneth Grome, WebDNA Consultant 808-737-6499 http://webdna.net ================================------------------------------------------------------------- Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. To end your Mail problems go to .This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Kenneth Grome

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