Re: Webcat no longer supported?
This WebDNA talk-list message is from 2006
It keeps the original formatting.
numero = 67616
interpreted = N
texte = FWIW. I inquired about purchasing an uprade license for a client (4.5.1 to 6.0) and spoke to a human named Renee (I think). We didn't talk long, I didn't ask about the future of WebDNA... I just asked for a price and he quoted me what is on the website. -Dan On Thu, 29 Jun 2006 10:40:22 -0400 Alex McCombie
wrote: > I sent an email to both sales and customer support at SMSI seeking explicit > clarification regarding their intentions for support on a product they are > still actively selling online. > > But in the meantime I did find some references to to webdna in their > knowledge base (even though its not listed as a legitimate choice). > > http://support.smithmicro.com/techsupport/kb.cfg/php.exe/enduser/std_adp.php > ?p_sid=u5xkugbi&p_lva=&p_faqid=237&p_created=952706987&p_sp=cF9zcmNoPTEmcF9n > cmlkc29ydD0mcF9yb3dfY250PTMzJnBfcHJvZF9sdmwxPTIwJnBfcHJvZF9sdmwyPX5hbnl_JnBf > cGFnZT0x&p_li= > > If the link doesn't work it basically is the ONLY DNA record that has an > "Updated" label (implying some recent change). > Here is what is in their KB for DNA > ================== > Question > How can I get support for SmithMicro products? > > Answer > > If you would like information about the products that we are currently > supporting, please see our support policies page at > http://www.smithmicro.com/support/policies.tpl. > ================= > > > I find the recent nature of the record and the text within it to be telling > and troubling given that the product appears to have been removed from the > list of supported products as far back as 6/9/06 (the last time the > supported product list was updated). > > > Like I said, I have requested specific clarification on this once and for > all, got the useless automated response, and have subsequently replied to > that as well to get my ticket out of the "waiting" bin. > > Alex > > > > > > On 6/29/06 8:02 AM, "Adam O'Connor" wrote: > >> I may be out of the loop, but was looking for a number for support and >> noticed that SM isn't even supporting Webcatalog anymore. This leads me >> to believe that they are phasing it out. Meanwhile I got this server >> who's acting up. >> >> Anyone talk to a person at SM in the last year? >> >> >> >> ------------------------------------------------------------- >> This message is sent to you because you are subscribed to >> the mailing list . >> To unsubscribe, E-mail to: >> To switch to the DIGEST mode, E-mail to >> >> Web Archive of this list is at: http://webdna.smithmicro.com/ > > -- > Alex McCombie > . . . . . . . . . . . . . . . . . . . . . . . . . . . . > Adventure Skies Interactive > Box 124 > Martville, NY 131111 > p. 315 .233 .9403 > e. Alex@AdventureSkies.com > > http://AdventureSkies.com > > > > > ------------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to > Web Archive of this list is at: http://webdna.smithmicro.com/ ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/
Associated Messages, from the most recent to the oldest:
FWIW. I inquired about purchasing an uprade license for a client (4.5.1 to 6.0) and spoke to a human named Renee (I think). We didn't talk long, I didn't ask about the future of WebDNA... I just asked for a price and he quoted me what is on the website. -Dan On Thu, 29 Jun 2006 10:40:22 -0400 Alex McCombie wrote: > I sent an email to both sales and customer support at SMSI seeking explicit > clarification regarding their intentions for support on a product they are > still actively selling online. > > But in the meantime I did find some references to to webdna in their > knowledge base (even though its not listed as a legitimate choice). > > http://support.smithmicro.com/techsupport/kb.cfg/php.exe/enduser/std_adp.php > ?p_sid=u5xkugbi&p_lva=&p_faqid=237&p_created=952706987&p_sp=cF9zcmNoPTEmcF9n > cmlkc29ydD0mcF9yb3dfY250PTMzJnBfcHJvZF9sdmwxPTIwJnBfcHJvZF9sdmwyPX5hbnl_JnBf > cGFnZT0x&p_li= > > If the link doesn't work it basically is the ONLY DNA record that has an > "Updated" label (implying some recent change). > Here is what is in their KB for DNA > ================== > Question > How can I get support for SmithMicro products? > > Answer > > If you would like information about the products that we are currently > supporting, please see our support policies page at > http://www.smithmicro.com/support/policies.tpl. > ================= > > > I find the recent nature of the record and the text within it to be telling > and troubling given that the product appears to have been removed from the > list of supported products as far back as 6/9/06 (the last time the > supported product list was updated). > > > Like I said, I have requested specific clarification on this once and for > all, got the useless automated response, and have subsequently replied to > that as well to get my ticket out of the "waiting" bin. > > Alex > > > > > > On 6/29/06 8:02 AM, "Adam O'Connor" wrote: > >> I may be out of the loop, but was looking for a number for support and >> noticed that SM isn't even supporting Webcatalog anymore. This leads me >> to believe that they are phasing it out. Meanwhile I got this server >> who's acting up. >> >> Anyone talk to a person at SM in the last year? >> >> >> >> ------------------------------------------------------------- >> This message is sent to you because you are subscribed to >> the mailing list . >> To unsubscribe, E-mail to: >> To switch to the DIGEST mode, E-mail to >> >> Web Archive of this list is at: http://webdna.smithmicro.com/ > > -- > Alex McCombie > . . . . . . . . . . . . . . . . . . . . . . . . . . . . > Adventure Skies Interactive > Box 124 > Martville, NY 131111 > p. 315 .233 .9403 > e. Alex@AdventureSkies.com > > http://AdventureSkies.com > > > > > ------------------------------------------------------------- > This message is sent to you because you are subscribed to > the mailing list . > To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to > Web Archive of this list is at: http://webdna.smithmicro.com/ ------------------------------------------------------------- This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/
"Dan Strong"
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