Re: Webcat no longer supported?
This WebDNA talk-list message is from 2006
It keeps the original formatting.
numero = 67622
interpreted = N
texte = Don't forget Ken Grome. -Adam OPat McCormick wrote:> Maybe it's time for Jay Van Vark, Grant Hulbert, & the gang to bolt > the wheels back on.>>> On Jun 29, 2006, at 5:25 PM, Stuart Tremain wrote:>>> Simple answer:>>>> [QUOTE]>>>> Supported Product Matrix>>>> Below is a list of retail products supported by Smith Micro Customer >> Support. If you do not see your product listed, it is not supported >> by Smith Micro.>>>> [/QUOTE]>>>> WebDNA does not appear on the list, in fact it doesn't appear on the >> page !>>>>>>>>>>>>>>>>>> Stuart Tremain>> idfk web developments, sydney, australia>>>>>> On 30 Jun 2006, at 12:40 AM, Alex McCombie wrote:>>>>> I sent an email to both sales and customer support at SMSI seeking >>> explicit>>> clarification regarding their intentions for support on a product >>> they are>>> still actively selling online.>>>>>> But in the meantime I did find some references to to webdna in their>>> knowledge base (even though its not listed as a legitimate choice).>>>>>> http://support.smithmicro.com/techsupport/kb.cfg/php.exe/enduser/std_adp.php >>>>>> ?p_sid=u5xkugbi&p_lva=&p_faqid=237&p_created=952706987&p_sp=cF9zcmNoPTEmcF9n >>>>>> cmlkc29ydD0mcF9yb3dfY250PTMzJnBfcHJvZF9sdmwxPTIwJnBfcHJvZF9sdmwyPX5hbnl_JnBf >>>>>> cGFnZT0x&p_li=>>>>>> If the link doesn't work it basically is the ONLY DNA record that >>> has an>>> "Updated" label (implying some recent change).>>> Here is what is in their KB for DNA>>> ==================>>> Question>>> How can I get support for SmithMicro products?>>>>>> Answer>>>>>> If you would like information about the products that we are currently>>> supporting, please see our support policies page at>>> http://www.smithmicro.com/support/policies.tpl.>>> =================>>>>>>>>> I find the recent nature of the record and the text within it to be >>> telling>>> and troubling given that the product appears to have been removed >>> from the>>> list of supported products as far back as 6/9/06 (the last time the>>> supported product list was updated).>>>>>>>>> Like I said, I have requested specific clarification on this once >>> and for>>> all, got the useless automated response, and have subsequently >>> replied to>>> that as well to get my ticket out of the "waiting" bin.>>>>>> Alex>>>>>>>>>>>>>>>>>> On 6/29/06 8:02 AM, "Adam O'Connor"
wrote:>>>>>>> I may be out of the loop, but was looking for a number for support and>>>> noticed that SM isn't even supporting Webcatalog anymore. This >>>> leads me>>>> to believe that they are phasing it out. Meanwhile I got this server>>>> who's acting up.>>>>>>>> Anyone talk to a person at SM in the last year?>>>>>>>>>>>>>>>> ------------------------------------------------------------->>>> This message is sent to you because you are subscribed to>>>> the mailing list .>>>> To unsubscribe, E-mail to: >>>> To switch to the DIGEST mode, E-mail to>>>> >>>> Web Archive of this list is at: http://webdna.smithmicro.com/>>>>>> --Alex McCombie>>> . . . . . . . . . . . . . . . . . . . . . . . . . . . .>>> Adventure Skies Interactive>>> Box 124>>> Martville, NY 131111>>> p. 315 .233 .9403>>> e. Alex@AdventureSkies.com>>>>>> http://AdventureSkies.com>>>>>>>>>>>>>>> ------------------------------------------------------------->>> This message is sent to you because you are subscribed to>>> the mailing list .>>> To unsubscribe, E-mail to: >>> To switch to the DIGEST mode, E-mail to >>> >>> Web Archive of this list is at: http://webdna.smithmicro.com/>>>>>> ------------------------------------------------------------->> This message is sent to you because you are subscribed to>> the mailing list .>> To unsubscribe, E-mail to: >> To switch to the DIGEST mode, E-mail to >> >> Web Archive of this list is at: http://webdna.smithmicro.com/>>>>> -------------------------------------------------------------> This message is sent to you because you are subscribed to> the mailing list .> To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to > > Web Archive of this list is at: http://webdna.smithmicro.com/-------------------------------------------------------------This message is sent to you because you are subscribed to the mailing list .To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/
Associated Messages, from the most recent to the oldest:
Don't forget Ken Grome. -Adam OPat McCormick wrote:> Maybe it's time for Jay Van Vark, Grant Hulbert, & the gang to bolt > the wheels back on.>>> On Jun 29, 2006, at 5:25 PM, Stuart Tremain wrote:>>> Simple answer:>>>> [QUOTE]>>>> Supported Product Matrix>>>> Below is a list of retail products supported by Smith Micro Customer >> Support. If you do not see your product listed, it is not supported >> by Smith Micro.>>>> [/QUOTE]>>>> WebDNA does not appear on the list, in fact it doesn't appear on the >> page !>>>>>>>>>>>>>>>>>> Stuart Tremain>> idfk web developments, sydney, australia>>>>>> On 30 Jun 2006, at 12:40 AM, Alex McCombie wrote:>>>>> I sent an email to both sales and customer support at SMSI seeking >>> explicit>>> clarification regarding their intentions for support on a product >>> they are>>> still actively selling online.>>>>>> But in the meantime I did find some references to to webdna in their>>> knowledge base (even though its not listed as a legitimate choice).>>>>>> http://support.smithmicro.com/techsupport/kb.cfg/php.exe/enduser/std_adp.php >>>>>> ?p_sid=u5xkugbi&p_lva=&p_faqid=237&p_created=952706987&p_sp=cF9zcmNoPTEmcF9n >>>>>> cmlkc29ydD0mcF9yb3dfY250PTMzJnBfcHJvZF9sdmwxPTIwJnBfcHJvZF9sdmwyPX5hbnl_JnBf >>>>>> cGFnZT0x&p_li=>>>>>> If the link doesn't work it basically is the ONLY DNA record that >>> has an>>> "Updated" label (implying some recent change).>>> Here is what is in their KB for DNA>>> ==================>>> Question>>> How can I get support for SmithMicro products?>>>>>> Answer>>>>>> If you would like information about the products that we are currently>>> supporting, please see our support policies page at>>> http://www.smithmicro.com/support/policies.tpl.>>> =================>>>>>>>>> I find the recent nature of the record and the text within it to be >>> telling>>> and troubling given that the product appears to have been removed >>> from the>>> list of supported products as far back as 6/9/06 (the last time the>>> supported product list was updated).>>>>>>>>> Like I said, I have requested specific clarification on this once >>> and for>>> all, got the useless automated response, and have subsequently >>> replied to>>> that as well to get my ticket out of the "waiting" bin.>>>>>> Alex>>>>>>>>>>>>>>>>>> On 6/29/06 8:02 AM, "Adam O'Connor" wrote:>>>>>>> I may be out of the loop, but was looking for a number for support and>>>> noticed that SM isn't even supporting Webcatalog anymore. This >>>> leads me>>>> to believe that they are phasing it out. Meanwhile I got this server>>>> who's acting up.>>>>>>>> Anyone talk to a person at SM in the last year?>>>>>>>>>>>>>>>> ------------------------------------------------------------->>>> This message is sent to you because you are subscribed to>>>> the mailing list .>>>> To unsubscribe, E-mail to: >>>> To switch to the DIGEST mode, E-mail to>>>> >>>> Web Archive of this list is at: http://webdna.smithmicro.com/>>>>>> --Alex McCombie>>> . . . . . . . . . . . . . . . . . . . . . . . . . . . .>>> Adventure Skies Interactive>>> Box 124>>> Martville, NY 131111>>> p. 315 .233 .9403>>> e. Alex@AdventureSkies.com>>>>>> http://AdventureSkies.com>>>>>>>>>>>>>>> ------------------------------------------------------------->>> This message is sent to you because you are subscribed to>>> the mailing list .>>> To unsubscribe, E-mail to: >>> To switch to the DIGEST mode, E-mail to >>> >>> Web Archive of this list is at: http://webdna.smithmicro.com/>>>>>> ------------------------------------------------------------->> This message is sent to you because you are subscribed to>> the mailing list .>> To unsubscribe, E-mail to: >> To switch to the DIGEST mode, E-mail to >> >> Web Archive of this list is at: http://webdna.smithmicro.com/>>>>> -------------------------------------------------------------> This message is sent to you because you are subscribed to> the mailing list .> To unsubscribe, E-mail to: > To switch to the DIGEST mode, E-mail to > > Web Archive of this list is at: http://webdna.smithmicro.com/-------------------------------------------------------------This message is sent to you because you are subscribed to the mailing list .To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Web Archive of this list is at: http://webdna.smithmicro.com/
Adam O'Connor
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