Re: Smith Micro - no competition
This WebDNA talk-list message is from 2000
It keeps the original formatting.
numero = 26528
interpreted = N
texte = I'm kind of new to this so I'm not sure I understandthe issue. I've been reading the talk list for awhile now and it seams like people here help eachother out which I think is cool.What I don't understand is everyone saying that SMdoesn't have support? I went to their WEB site andused their FAQ system a few of times. A couple oftimes I didn't find my answer but I submitted myquestion through their system and got a response inabout a day. Not too bad. On one question I sentthem one of their Techs actualy called me back andhelped with with it.I'm just not sure what everyone thinks it is that SMisn't providing. I've been fairly happy with thesupport I've gotten.--- Will Starck
wrote:> > In an ideal world, yes...but SM has already proven> that they don't have time> > or staff to provide adequate support...so how do> they take on a heavier> > load?> > Simple. Raise the price of WebCatalog.> > If they don't have the resources to provide adequate> support, then they are> not charging enough for their product.> > Of course this assumes that if they make more money,> they'll provide proper> support. Not necessarily a good assumption, eh? ;)> > > --> Will Starck> Product and Technical Support> NovaDerm.com> http://www.novaderm.com> techs@novaderm.com> Toll free support line: 800-378-1740> >-------------------------------------------------------------> Brought to you by CommuniGate Pro - The Buzz Word> Compliant Messaging Server.> To end your Mail problems go to> .> > This message is sent to you because you are> subscribed to> the mailing list> .> To unsubscribe, E-mail to:> > To switch to the DIGEST mode, E-mail to> > =====Overlandhttp://www.overland-band.com__________________________________________________Do You Yahoo!?Talk to your friends online with Yahoo! Messenger.http://im.yahoo.com-------------------------------------------------------------Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server.To end your Mail problems go to .This message is sent to you because you are subscribed to the mailing list .To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to
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I'm kind of new to this so I'm not sure I understandthe issue. I've been reading the Talk List for awhile now and it seams like people here help eachother out which I think is cool.What I don't understand is everyone saying that SMdoesn't have support? I went to their WEB site andused their FAQ system a few of times. A couple oftimes I didn't find my answer but I submitted myquestion through their system and got a response inabout a day. Not too bad. On one question I sentthem one of their Techs actualy called me back andhelped with with it.I'm just not sure what everyone thinks it is that SMisn't providing. I've been fairly happy with thesupport I've gotten.--- Will Starck wrote:> > In an ideal world, yes...but SM has already proven> that they don't have time> > or staff to provide adequate support...so how do> they take on a heavier> > load?> > Simple. Raise the price of WebCatalog.> > If they don't have the resources to provide adequate> support, then they are> not charging enough for their product.> > Of course this assumes that if they make more money,> they'll provide proper> support. Not necessarily a good assumption, eh? ;)> > > --> Will Starck> Product and Technical Support> NovaDerm.com> http://www.novaderm.com> techs@novaderm.com> Toll free support line: 800-378-1740> >-------------------------------------------------------------> Brought to you by CommuniGate Pro - The Buzz Word> Compliant Messaging Server.> To end your Mail problems go to> .> > This message is sent to you because you are> subscribed to> the mailing list> .> To unsubscribe, E-mail to:> > To switch to the DIGEST mode, E-mail to> > =====Overlandhttp://www.overland-band.com__________________________________________________Do You Yahoo!?Talk to your friends online with Yahoo! Messenger.http://im.yahoo.com-------------------------------------------------------------Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server.To end your Mail problems go to .This message is sent to you because you are subscribed to the mailing list .To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to
Overland
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