Re: Smith Micro - no competition

This WebDNA talk-list message is from

2000


It keeps the original formatting.
numero = 26519
interpreted = N
texte = In an ideal world, yes...but SM has already proven that they don't have time or staff to provide adequate support...so how do they take on a heavier load? I would think that if they can afford the development staff, they should be able to afford the support staff. They have chosen different. Why? There's a method to their madness, meanwhile, we all just keep bitchin about it, but nobody seems to be leaving. I have too much time and money invested in the product to drop out so quickly...but my eyes are open.-----Original Message----- From: WebCatalog Talk [mailto:WebDNA-Talk@talk.smithmicro.com]On Behalf Of Jeff Logan Sent: Tuesday, January 25, 2000 11:58 AM To: WebCatalog Talk Subject: Smith Micro - no competition Big deal if Smith Micro wants to do ecommerce business along with the rest of us. Do you not have enough faith in your own products and services? Is there not enough business to go around? I do have faith in my products and services, and I welcome Smith Micro into the business. This should helps all of us because they will see what changes need to be done to WebCat to better suit there needs are ours.Just my thoughts, Jeff Logan>I dont get it, what difference does who hosts the list make? > >The regular 'experts' on this list (and i thank god for them >every day) are the best support mech SM has currently for >webcat and TP etc as far as i can tell. > >if these non-paid experts provide help instead of SM for the >vast majority of webcat users, SM gets one hell of a benefit. >basically SM gets a free support department. > >so what difference does it make if the experts provide that >support here or on another list? SM still gets the benefit >of not having to support the product themselves. > >this leads to an ugly option: have the non-paid experts >stop providing help on any list and let SM be responsiable >for it all. > >i am not saying its a good idea, but where they give the support >seems to make little difference if you ask me, still the same >outcome for SM. > >blake > > > > > >Therio, Dale wrote the following, 1/25/00 11:32 AM: > >>I would be willing to host it on my CGatePro server. >> >>Mit freundlichen Grüßen / Best Regards >> >>Dale Therio >> >>Dresdner Kleinwort Benson Research >>Jürgen-Ponto-Platz, 1 >>Frankfurt, Germany >>+49 (0) 69 263 19977 - phone >>+49 (0) 69 263 11379 - fax >> >> >>> -----Original Message----- >>> From: The Mooseman [SMTP:frederickslists@mooseweb.com] >>> Sent: Tuesday, January 25, 2000 17:25 >>> To: WebDNA-Talk@talk.smithmicro.com >>> Subject: Re: Meet your competition >>> >>> What about doing our own talk-help list and divorce it from SM >>> if they are going to work both sides of the street? > >------------------------------------------------------------- >Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. >To end your Mail problems go to . > >This message is sent to you because you are subscribed to > the mailing list . >To unsubscribe, E-mail to: >To switch to the DIGEST mode, E-mail to > ------------------------------------------------------------- Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. To end your Mail problems go to .This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to ------------------------------------------------------------- Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. To end your Mail problems go to .This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Associated Messages, from the most recent to the oldest:

    
  1. Re: SPAM is SPAM is SPAM.... Re: Smith Micro - no competition (Nicolas Verhaeghe 2000)
  2. Re: SPAM is SPAM is SPAM.... Re: Smith Micro - no competition (The Mooseman 2000)
  3. SPAM is SPAM is SPAM.... Re: Smith Micro - no competition (Joseph D'Andrea 2000)
  4. Re: Smith Micro - no competition (Bob Schick 2000)
  5. Re: Smith Micro - no competition (Jay Van Vark 2000)
  6. Re: Smith Micro - no competition (Brian Wachter 2000)
  7. Re: Smith Micro - no competition (Aaron Lynch 2000)
  8. Re: Smith Micro - no competition (Therio, Dale 2000)
  9. Re: Smith Micro - no competition (Jay Van Vark 2000)
  10. Re: Smith Micro - no competition (Jay Van Vark 2000)
  11. Re: Smith Micro - no competition (Jay Van Vark 2000)
  12. Re: Smith Micro - no competition (Dave MacLeay 2000)
  13. Re: Smith Micro - no competition (The Mooseman 2000)
  14. Re: Smith Micro - no competition (Michael O Shea 2000)
  15. Re: Smith Micro - no competition (Therio, Dale 2000)
  16. Re: Smith Micro - no competition (Jesse Williams Proudman 2000)
  17. Re: Smith Micro - no competition (Jesse Williams Proudman 2000)
  18. Re: Smith Micro - no competition (Christopher Mackay 2000)
  19. Re: Smith Micro - no competition (Mike Davis 2000)
  20. Re: Smith Micro - no competition (Nicolas Verhaeghe 2000)
  21. Re: Smith Micro - no competition (Nicolas Verhaeghe 2000)
  22. Re: Smith Micro - no competition (Jay Van Vark 2000)
  23. Re: Smith Micro - no competition (Alex McCombie 2000)
  24. Re: Smith Micro - no competition (J Lane 2000)
  25. Re: Smith Micro - no competition (Jeff Logan 2000)
  26. Re: Smith Micro - no competition - Feedback (Kimberly D Ingram 2000)
  27. Re: Smith Micro - no competition (Alex McCombie 2000)
  28. Re: Smith Micro - no competition (Mike Davis 2000)
  29. Re: Smith Micro - no competition (Nicholas Carretta 2000)
  30. Re: Smith Micro - no competition (Jay Van Vark 2000)
  31. Re: Smith Micro - no competition (Jay Van Vark 2000)
  32. Re: Smith Micro - no competition (Jym Duane 2000)
  33. Re: Smith Micro - no competition (Overland 2000)
  34. Re: Smith Micro - no competition (Jeff Logan 2000)
  35. Re: Smith Micro - no competition (Nicolas Verhaeghe 2000)
  36. Re: Smith Micro - no competition (Jay Van Vark 2000)
  37. Re: Smith Micro - no competition (Dave MacLeay 2000)
  38. Re: Smith Micro - no competition (Kimberly D Ingram 2000)
  39. Smith Micro - no competition (Jeff Logan 2000)
  40. Re: Smith Micro - no competition (Will Starck 2000)
In an ideal world, yes...but SM has already proven that they don't have time or staff to provide adequate support...so how do they take on a heavier load? I would think that if they can afford the development staff, they should be able to afford the support staff. They have chosen different. Why? There's a method to their madness, meanwhile, we all just keep bitchin about it, but nobody seems to be leaving. I have too much time and money invested in the product to drop out so quickly...but my eyes are open.-----Original Message----- From: WebCatalog Talk [mailto:WebDNA-Talk@talk.smithmicro.com]On Behalf Of Jeff Logan Sent: Tuesday, January 25, 2000 11:58 AM To: WebCatalog Talk Subject: Smith Micro - no competition Big deal if Smith Micro wants to do ecommerce business along with the rest of us. Do you not have enough faith in your own products and services? Is there not enough business to go around? I do have faith in my products and services, and I welcome Smith Micro into the business. This should helps all of us because they will see what changes need to be done to WebCat to better suit there needs are ours.Just my thoughts, Jeff Logan>I dont get it, what difference does who hosts the list make? > >The regular 'experts' on this list (and i thank god for them >every day) are the best support mech SM has currently for >webcat and TP etc as far as i can tell. > >if these non-paid experts provide help instead of SM for the >vast majority of webcat users, SM gets one hell of a benefit. >basically SM gets a free support department. > >so what difference does it make if the experts provide that >support here or on another list? SM still gets the benefit >of not having to support the product themselves. > >this leads to an ugly option: have the non-paid experts >stop providing help on any list and let SM be responsiable >for it all. > >i am not saying its a good idea, but where they give the support >seems to make little difference if you ask me, still the same >outcome for SM. > >blake > > > > > >Therio, Dale wrote the following, 1/25/00 11:32 AM: > >>I would be willing to host it on my CGatePro server. >> >>Mit freundlichen Grüßen / Best Regards >> >>Dale Therio >> >>Dresdner Kleinwort Benson Research >>Jürgen-Ponto-Platz, 1 >>Frankfurt, Germany >>+49 (0) 69 263 19977 - phone >>+49 (0) 69 263 11379 - fax >> >> >>> -----Original Message----- >>> From: The Mooseman [SMTP:frederickslists@mooseweb.com] >>> Sent: Tuesday, January 25, 2000 17:25 >>> To: WebDNA-Talk@talk.smithmicro.com >>> Subject: Re: Meet your competition >>> >>> What about doing our own talk-help list and divorce it from SM >>> if they are going to work both sides of the street? > >------------------------------------------------------------- >Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. >To end your Mail problems go to . > >This message is sent to you because you are subscribed to > the mailing list . >To unsubscribe, E-mail to: >To switch to the DIGEST mode, E-mail to > ------------------------------------------------------------- Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. To end your Mail problems go to .This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to ------------------------------------------------------------- Brought to you by CommuniGate Pro - The Buzz Word Compliant Messaging Server. To end your Mail problems go to .This message is sent to you because you are subscribed to the mailing list . To unsubscribe, E-mail to: To switch to the DIGEST mode, E-mail to Kimberly D Ingram

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